Problems · by component

2021 Ford Escape Hybrid power train problems

49 owner complaints to NHTSA about the 2021 Ford Escape Hybrid cite power train, 13% of all 363 complaints for this model year.

Complaints
49
13% of all complaints
Crashes
1
Reported by owners
Fires
0
Reported by owners
Injuries
1
Reported by owners
01 —Owner reports

What owners say about the power train

Verbatim from NHTSA complaints, newest first
“The contact owns a 2021 Ford Escape. The contact stated that while driving at an undisclosed speed, an unknown warning light illuminated. The contact stated that the failure was intermittent at first but later became persistent. The vehicle was taken to O'Reily's where it was diagnosed with fuel control module failure, turbocharger failure, and powertrain failure. The contact was notified of three open recalls associated with the VIN. The contact stated that while driving at an undisclosed speed, the accelerator pedal was depressed; however, the vehicle failed to accelerate as intended. The vehicle lost motive power and the engine seized. The vehicle was towed to the dealer. The contact was informed that the parts were unavailable to repair the vehicle. The contact received notification of NHTSA Campaign Number: 25V467000 (Fuel System, Gasoline); however, the part to do the recall repair was unavailable. The failure mileage was 100,000.”
Owner complaint to NHTSAFiled Oct 22, 2026Engine and engine cooling, Fuel system, gasoline, Power trainODI 11773033
“The transmission stopped working while driving in a thunderstorm in the middle of a busy intersection. These created a dangerous safety situation which was luckily avoided by the driver. We had the care inspected and the transmission removed, rebuilt and re-installed by Nightingale Transmissions LLC in [XXX]. There were no warnings or symptoms with this car until the accelerator jumped in the middle of the intersection. The only warning was that two other Ford Escape's in the Kansas Municipal Utilities' fleet had to have transmission's repaired just a few weeks prior”
Owner complaint to NHTSAFiled Oct 20, 2026Power trainODI 11772424
“within the first minute of engine start there is a high-voltage buzzing sound following with a minor smoke smell coming either from the engine bay or back of the car. You could hear this sound from outside, especially my neighbors witnessed the sound from the sidewalk. when it happens it suddenly loses power and control of the vehicle. I reported this issue to Ford helpdesk but they mentioned there was no recall for my VIN. It almost feels like it would electrocute someone.”
Owner complaint to NHTSAFiled Oct 6, 2026Power train, Electrical system, Fuel/propulsion systemODI 11769384
“Description of Defect & Safety Risk: Complete structural failure and collapse of the entire 3-part powertrain mounting system (right engine mount, left automatic transmission mount and rear lower engine torque strut mount). The severe defect was discovered at a mere 27,000 original miles by a certified independent technician fount the broken motor mounts during inspection, and I confirmed experiencing excessive, violent vibrations inside the vehicle cabin radiating heavily through the chassis. Total failure of these primary structural supports creates an immediate under-hood hazard. Severe engine shifting or total powertrain displacement while in motion can pinch fuel lines, sever electrical wiring harnesses, or snap CV axles. This poses an imminent risk of sudden highway propulsion loss or loss of vehicle steering control. Consumer notes that Ford TSB 20-2215 identifies an identical 3-part powertrain mount failure on this exact vehicle platform.”
Owner complaint to NHTSAFiled Sep 26, 2026Power train, EngineODI 11767147
“Windows sometimes don't roll up or down, driver side doors do not lock, vehicle doesn't properly accelerate/very slow to go like gas isn't reaching where it needs to go, the transmission area makes a clunking noise, and the back sensor seems to have fallen out and it constantly beeps as if I am going to hit something, the side mirrors sometimes tell me there is something next to me when nothing is around, dash warning lights go off randomly sometimes.”
Owner complaint to NHTSAFiled Sep 15, 2026Power train, Electrical system, Fuel/propulsion systemODI 11764550
“The transmission went out. Torque converter is shot. Only has 120,000 miles in it. This is a known problem with the 8f35 transmission. It needs to be recalled.”
Owner complaint to NHTSAFiled Sep 13, 2026Power trainODI 11763958

Showing 6 of 49 reports. Read every report on NHTSA.gov.

Data from NHTSA Complaints API (owner reports, unverified) · synced Nov 7, 2026NHTSA vehicle page

Complaints are unverified owner reports to NHTSA and are not normalized for sales volume. One complaint can cite several components.