Problems · NHTSA complaints

2000 Ford Focus problems

Owners filed 3,738 complaints about the 2000 Ford Focus with NHTSA between Oct 1999 and Feb 2024. The most-cited component is electrical system (1,352).

Complaints
3,738
Filed with NHTSA
Crashes
252
Reported by owners
Fires
127
Reported by owners
Injuries
158
People reported injured
Deaths
9
Reported to NHTSA
01 —By component

Complaints by component

One complaint can cite several components
  1. Electrical system1,352
  2. Engine and engine cooling470
  3. Service brakes, hydraulic393
  4. Suspension388
  5. Fuel system, gasoline363
  6. Power train220
  7. Latches/locks/linkages200
  8. Air bags193
  9. Vehicle speed control174
  10. Steering167
  11. Equipment143
  12. Structure130
  13. Visibility119
  14. Wheels110

Complaints are unverified owner reports to NHTSA and are not normalized for sales volume. One complaint can cite several components.

Data from NHTSA Complaints API · synced Oct 27, 2026NHTSA vehicle page
02 —Trend

When complaints were filed

Does it get worse with age? Complaints per calendar year filed
View as table
Model yearComplaints filed per calendar year
19995
2000227
2001361
2002654
2003627
2004679
2005417
2006210
2007148
2008134
200990
201066
201140
201223
20138
201418
20158
201610
20172
20183
20191
20205
20211
20220
20230
20241

Mileage at failure isn’t a structured field in NHTSA complaint data, so we don’t chart it. Some owners mention it in their reports below.

03 —Owner reports

Top problems in owners’ words

Verbatim from NHTSA complaints, newest first

Electrical system

1,352 reports18 crashes69 fires2 related recalls
“THE KEY WOULD NO LONGER TURN IN THE IGNITION, LEAVING ME AND MY BABY NIECE STRANDED FAR AWAY FROM HOME. WE PARKED THE VEHICLE AND WHEN WE RETURNED, WE FOUND OURSELVES STRANDED, BECAUSE THE IGNITION LOCK COULD NO LONGER BE OPERATED. APPARENTLY THIS IS A KNOWN PROBLEM WITH FORD FOCUS LOCKS! *TR”
Owner complaint to NHTSAFiled Dec 14, 2016Electrical system, EquipmentODI 10935305

Engine and engine cooling

470 reports15 crashes34 fires
“TL* THE CONTACT OWNS A 2000 FORD FOCUS. THE CONTACT NOTICED A STRONG ODOR WHEN THE VEHICLE WAS SHUT OFF. THE VEHICLE WAS STARTED AND AFTER DRIVING TWO BLOCKS, SMOKE WAS SEEN COMING FROM THE ENGINE. THE CONTACT OPENED THE HOOD AND FOUND THAT A FIRE HAD STARTED NEAR THE ENGINE. THE FIRE DEPARTMENT WAS CALLED TO EXTINGUISH THE FIRE. THE DEALER WAS NOT NOTIFIED OF THE FAILURE. THE MANUFACTURER WAS NOTIFIED AND THE CONTACT WAS AWAITING A RESPONSE. THE CURRENT AND THE FAILURE MILEAGES WERE 130,000. A REPORT WAS TAKEN BY THE FIRE DEPARTMENT.”
Owner complaint to NHTSAFiled Dec 15, 2011Engine and engine coolingFire reportedODI 10440058

Service brakes, hydraulic

393 reports28 crashes5 fires
“TL* THE CONTACT OWNS A 2000 FORD FOCUS. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 70 MPH WITH THE CRUISE CONTROL ACTIVATED, A GROWLING NOISE WAS HEARD COMING FROM THE REAR END OF THE VEHICLE. THE CONTACT CONTINUED TO DRIVE AND THEN BEGAN TO HEAR A CLUNKING SOUND AS THE VEHICLE BEGAN TO SHAKE. THE CONTACT WAS ABLE TO STOP THE VEHICLE ON THE SHOULDER OF THE ROAD AND NOTICED SMOKE COMING FROM THE REAR DRIVER'S SIDE BRAKE DRUM. A FEW MOMENTS LATER, THE DRUM CAUGHT ON FIRE DUE TO THE GREASE IGNITING. THE CONTACT USED WATER AND WAS ABLE TO EXTINGUISH THE FLAMES. THE VEHICLE WAS THEN TOWED TO CONTACT'S HOME. THE VEHICLE WAS NOT TAKEN TO THE DEALER FOR A DIAGNOSTIC TEST. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 142,000.”
Owner complaint to NHTSAFiled Feb 1, 2012Service brakes, hydraulicFire reportedODI 10446122

Suspension

388 reports22 crashes5 fires
“TL* THE CONTACT OWNS A 2000 FORD FOCUS. THE CONTACT TOOK THE VEHICLE TO AN INDEPENDENT MECHANIC FOR ROUTINE MAINTENANCE AND WAS INFORMED THAT THE REAR CONTROL ARMS AND CRADLES WERE SEVERELY RUSTED AND NEEDED REPLACEMENT. THE VEHICLE WAS NOT REPAIRED. THE VEHICLE WAS NOT TAKEN TO THE DEALER FOR DIAGNOSTIC TESTING. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 150,000.”
Owner complaint to NHTSAFiled Oct 11, 2019Suspension, StructureODI 11267970

Fuel system, gasoline

363 reports11 crashes7 fires1 related recall
“TL* THE CONTACT OWNS A 2000 FORD FOCUS. SHORTLY AFTER THE VEHICLE WAS REPAIRED ACCORDING TO NHTSA CAMPAIGN NUMBER: 03V482000 (FUEL SYSTEM, GASOLINE), THE FAILURE INDICATED IN THE RECALL NOTICE RECURRED. THE VEHICLE WAS TAKEN BACK TO THE DEALER TWICE FOR REPAIRS, BUT THE DEALER STATED THAT THEY DID NOT HAVE TO HONOR THE RECALL. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 41,444.”
Owner complaint to NHTSAFiled Jul 22, 2014Fuel system, gasolineODI 10615302

Power train

220 reports15 crashes3 fires
“WHILE IN MOTION ON A BUSY HIGHWAY, DRIVING 70 MPH, MY 2000 FORD FOCUS (62,000 ORIG MILES) BEGAN DOWNSHIFTING; THE ENGINE LIGHT ILLUMINATED. REPLACEMENT OF THE NEUTRAL DRIVE SENSOR WAS COMPLETED. NOW, SIX MONTHS LATER SAME THING HAPPENING. DRIVING ON A BUSY HIGHWAY AT SPEEDS OF 65 MPH THE '00 FORD FOCUS BEGINS DOWNSHIFTING CAUSING A DECREASE IN SPEED AT AN ALARMING RATE, RPMS INCREASE, ENGINE LIGHT ILLUMINATES MAKING THE VEHICLE UNSAFE.”
Owner complaint to NHTSAFiled Feb 2, 2020Power train, Vehicle speed controlODI 11306556
Data from NHTSA Complaints API (owner reports, unverified) · synced Oct 27, 2026

Complaints are unverified owner reports to NHTSA and are not normalized for sales volume. One complaint can cite several components.