Problems · NHTSA complaints

2011 Ford Focus problems

Owners filed 113 complaints about the 2011 Ford Focus with NHTSA between May 2011 and May 2026. The most-cited component is electrical system (25).

Complaints
113
Filed with NHTSA
Crashes
8
Reported by owners
Fires
0
Reported by owners
Injuries
10
People reported injured
Deaths
0
Reported to NHTSA
01 —By component

Complaints by component

One complaint can cite several components
  1. Electrical system25
  2. Power train20
  3. Latches/locks/linkages17
  4. Structure14
  5. Steering10
  6. Vehicle speed control9
  7. Wheels6
  8. Air bags6
  9. Suspension5
  10. Service brakes4
  11. Tires4
  12. Electronic stability control (esc)3
  13. Engine3
  14. Exterior lighting3

Complaints are unverified owner reports to NHTSA and are not normalized for sales volume. One complaint can cite several components.

Data from NHTSA Complaints API · synced Nov 10, 2026NHTSA vehicle page
02 —Trend

When complaints were filed

Does it get worse with age? Complaints per calendar year filed
View as table
Model yearComplaints filed per calendar year
20113
20125
201315
201417
201513
201617
201711
201814
20196
20203
20210
20221
20232
20244
20251
20261

Mileage at failure isn’t a structured field in NHTSA complaint data, so we don’t chart it. Some owners mention it in their reports below.

03 —Owner reports

Top problems in owners’ words

Verbatim from NHTSA complaints, newest first

Electrical system

25 reports1 crash
“MY CAR HAS HAD PROBLEMS WITH A MYSTERY BATTERY DRAIN FOR TWO YEARS. SINCE MARCH OF 2019 IT HAS BEEN STALLING AT STOP LIGHTS SEEMS TO HAPPEN WHEN THE RPM NEEDLE DROPS. IN THE WINTER OF 2018 I HAD ISSUES TWICE WHERE I TRIED ACCELERATING AND THE MPH NEEDLE WOULDN'T MOVE PAST 20 IT DID EVENTUALLY SPEED UP WITH ME NOT PRESSING THE GAS PEDAL I ALSO HAD A HARD TIME BREAKING WHEN THIS HAPPENED.”
Owner complaint to NHTSAFiled Jul 27, 2019Electrical system, Electronic stability control (esc), Fuel/propulsion systemODI 11235292

Power train

20 reports1 crash
“The contact owns a 2011 Ford Focus. The contact stated while driving at approximately 35 MPH, the wrench symbol was illuminated. The contact stated that the vehicle was vibrating and shaking and there was an abnormal sound coming from underneath the vehicle. The contact stopped the vehicle, the engine was still running and attempted to shift into reverse(R), but the vehicle would not shift into reverse(R). The contact was able to shift into drive(D) however, the vehicle failed to exceed 15 MPH. The contact drove the vehicle to an independent mechanic. The vehicle had not been diagnosed or repaired. The contact had been informed by the mechanic that the failure could be related to NHTSA Campaign Number: 18V845000 (Power Train). The manufacturer was informed of the failure. The failure mileage was approximately 159,000.”
Owner complaint to NHTSAFiled Nov 14, 2023Power trainODI 11555145

Latches/locks/linkages

17 reports
“The contact owns a 2011 Ford Focus. The contact stated that the front passenger’s side and both the rear driver’s and passenger’s side doors failed to open. The contact stated that the front driver’s side door was able to open by lowering the window and manually opening the door from the exterior door handle. The contact stated no warning light was illuminated. The contact took the vehicle to the local dealer, where it was diagnosed with needing the front passenger’s and rear driver’s side door latches to be replaced. The vehicle was repaired but continued to experience the failure. The contact took the vehicle back to the local dealer, where it was diagnosed with needing the rear driver’s side door latch needed to be replaced. The vehicle was repaired but continued to experience the failure. The contact called the local dealer and made them aware of the failure. The vehicle was not repaired. The manufacturer had been informed of the failure. The failure mileage was unknown.”
Owner complaint to NHTSAFiled Mar 9, 2023Latches/locks/linkagesODI 11510988

Structure

14 reports
“Door latches inoperable. Cannot open from outside the vehicle. Passenger side front and both back doors. Back door passenger side door does not open from inside either. Had to pay $373 to Ford dealer to replace driver door latch because it wouldn't latch and made the dashboard not work. Latch codes as follows: driver 02717a (new), passenger 224100 (or 224188 cant see it clearly). Left rear 22418a Right rear cannot open door at all to see latch code. These 3 doors cannot be opened from outside and the rear right door cannot be opened at all. The contact is just inquiring if these door latches will be recalled.”
Owner complaint to NHTSAFiled Feb 10, 2024StructureODI 11571215

Steering

10 reports2 crashes
“The contact owns a 2011 Ford Forcus. The contact stated while driving at an undisclosed speed, the steering wheel failed to turn in the intended direction. No warning lights were illuminated. The vehicle was towed to an independent mechanic where it was diagnosed with a failed power steering pump. The contact was informed that the power steering pump needed to be replaced. The vehicle was repaired. The failure reoccurred. The contact stated that the failure was persistent. In addition, the vehicle was towed to two independent mechanics multiple times for the same failure within the two years. The contact referenced an unknown recall which had a similar failure description, however the contact's VIN was not associated. The manufacturer was made aware of the failure and a case was filed. The failure mileage was approximately 150,000.”
Owner complaint to NHTSAFiled May 14, 2026SteeringODI 11737817

Vehicle speed control

9 reports2 crashes
“I WAS DRIVING WESTBOUND ON FLAMINGO ENROUTE TO WORK SPEED LIMIT 45 MPH EACH DIRECTION I HAD THE YELLOW FLASHING LEFT ARROW AS I STARTED MY LEFT TURN THE CAR DIED NO POWER ANOTHER VECHICLE WAS APPROACHING FROM WEST TO EAST AS I WAS TURNING LEFT I TURNED MY EMERGENCY FLASHERS AND THE CAR CAME WITHIN INCHES OF HTTING ME. I HAD MY CAR TOWED AND FOUND OUT IT WAS THE THROTTLE BODY SENSOR SERIAL NUMBER PART NUMBER 8S4Z-9E926-B I CONSIDER THIS A SERIOUS RISK AND LIFE OR DEATH SITUATION FURTHERMORE IT COST ME CLOSE TO 900.00 FOR THE PARTS AND REPAIRS”
Owner complaint to NHTSAFiled Nov 13, 2018Vehicle speed controlODI 11151298
Data from NHTSA Complaints API (owner reports, unverified) · synced Nov 10, 2026

Complaints are unverified owner reports to NHTSA and are not normalized for sales volume. One complaint can cite several components.