2014 Ford Fusion EnergiRecalls, problems, MPG & safety

“The contact owns a 2014 Ford Fusion. The contact stated that while driving at an undisclosed speed, there was a loud clunking sound coming from the steering wheel while attempting to make a turn. There were several unknown warning lights illuminated. The contact stated that the steering wheel was difficult to turn. The vehicle was taken to the dealer, where it was diagnosed and determined that the electric rack and pinion had failed and needed to be replaced. The contact ordered the parts and had the dealer install the parts. The vehicle was repaired; however, the failure recurred. The vehicle was taken back to the dealer, where the same diagnostic was provided. The contact was informed that the electric rack and pinion needed to be replaced. The parts were ordered by the dealer. The vehicle was repaired; however, the failure recurred. The vehicle was taken back to the dealer, where the same diagnostic was provided. The contact was informed that electric rack and pinion needed to be replaced. The vehicle was not repaired. The manufacturer was not made aware of the failure. The failure mileage was approximately 208,864.”

“The transmission is idle high and hard and yes it is available for inspection My safety and the safety of other is the car jerks and it accelerate unvoluntary Yes it was confirmed by a certified mechanic No it have not been inspected my manufacturer or others No there is no warning lights or messages that prior to failure”

“The car is suffering random shutdown and intermittent times. The battery is no longer holding a charge and when it shuts down this places me at extreme risk. Ford is unable to fix it so this is no longer happening without replacing the High Voltage battery - battery from ford alone is 11k. I cannot be the only one who is dealing with this car doing this.”