Problems · by component
2011 Ford Fusion Hybrid electrical system problems
207 owner complaints to NHTSA about the 2011 Ford Fusion Hybrid cite electrical system, 7% of all 2,869 complaints for this model year.
Complaints
207
7% of all complaints
Crashes
6
Reported by owners
Fires
6
Reported by owners
Injuries
6
Reported by owners
What owners say about the electrical system
Verbatim from NHTSA complaints, newest first
“My driver heating element in my seat stopped working. I went to get it fixed and that’s when they noticed the charred heating pad in the seat had burnet makers on it. I have picture showing that the electrical part in the heating pad indicator has black marks around the wires and burnt through the pad and the electrical coils. The seat under the leather part had damage to it. This would have caused a fire. I’m very lucky. I bought the part on [XXX]. I just want to be reimburse from Ford Dealership the part cost. Thank you, [XXX]”
“The Power Steering failed on a 2011 ford fusion se. The recall supposedly ended after 150k miles and I’m 150 miles over and they refused to do it which is shady. Never had a issue until I passed the certain mileage.”
“As stated in a previous complaint vehicle has what one professional mechanic diagnosed as an "electrical fathom draw" which drains the battery. The issue with the vehicle started on July 1st which the timing seems ironic since it was the first day of the month. I have taken the vehicle to several qualified mechanics who could not diagnose what was draining the battery. Purchased a new battery and still having the same issue. Each time I had roadside assistance jumpstart the battery they stated it was not the altenator or the starter. No codes to perform a diagnostic like "check engine" light or other warning signs.”
“The steering wheel becomes stiff and won’t move.. I can not turn it at all if I’m driving.. which can cause me to have an accident because I can’t even turn the wheel. Also I called Ford here in Mississippi and they said my particular VIN was not in the recall for power steering problems but it was in the years that were recalled. My teenager drives this car and that’s how we found out, she called me panicking and that could have ended very badly.”
“#FMSCA v. #GST . * DEATH by HAZMAT 12/12/12. 07/07/07. 05.05.05. Few other dates. *Voip, *Sirus , IQ EMS speaks only central asia languages. Unknown war zone in conflict by indemnity policy in place via marriage certificate. EMT heisted by satellite controls of vehicle and few other fuel funds fuels DBA . Heisted all of my USA insurance associate with land records retrieval orders.”
“The contact owns a 2011 Ford Fusion. The contact stated that the vehicle had failed to start. The vehicle was taken to several independent mechanics to be diagnosed. The contact stated that a mechanic replaced the starter; however, the failure persisted. The contact related the failure to an unknown recall. The dealer and the manufacturer were not notified of the failure. The failure mileage was approximately 145,000. The VIN was not available.”
Showing 6 of 207 reports. Read every report on NHTSA.gov.
Data from NHTSA Complaints API (owner reports, unverified) · synced Oct 29, 2026NHTSA vehicle page
Complaints are unverified owner reports to NHTSA and are not normalized for sales volume. One complaint can cite several components.