2011 Ford Fusion HybridRecalls, problems, MPG & safety
NHTSA lists 0 safety recalls and 2,869 owner complaints for the 2011 Ford Fusion Hybrid. Most complaints involve steering (1,436) and air bags (364). The EPA rates it 38 mpg combined, and NHTSA gives it 4 stars overall.
Safety recalls
Owner complaints by component
Complaints are unverified owner reports to NHTSA and are not normalized for sales volume. One complaint can cite several components.
Complaints for each Fusion Hybrid model year we’ve synced.
View as table
| Model year | NHTSA complaints |
|---|---|
| 2010 | 797 |
| 2011 | 2,869 |
| 2012 | 2,558 |
| 2013 | 1,861 |
| 2014 | 1,348 |
| 2015 | 996 |
| 2016 | 1,468 |
| 2017 | 1,084 |
| 2018 | 59 |
| 2019 | 335 |
| 2020 | 8 |
- Crashes reported
- 83
- Fires reported
- 10
- Injuries reported
- 48
- Deaths reported
- 3
What owners report most
Steering
“My daughter was at the gym with the car. She left to come home. Went to the car and started it. It starts fine, but then she got all these warning bells and flashing on the dash panel that power steering failure. Her wheel was so tight she couldn't drive. Luckily she was parked when this happened and not driving. We looked up that there is recall for this issue. We called Ford and had it towed there. I spoke with Ford the next day. They did acknowledge a recall but said since the car is past the 10 years or 150k miles the recall does not apply anymore and we'd be paying out of pocket. They quoted me around $2300 for the repair.”
Air bags
“ihave?opntitle.2011fordfusionseflexfuel1OFTHEEXPENSIVEMACHANICALREPLACE ,TOREPAIR/ELECTRONICASSISTSHUTOFFTOMANUALSTEER:FORDWILLREPLACEAIRBAGREPAIR:DRIVEABLE'RUNS:ELECTRONICPOWERSTERINGASSISTANCESHUTOFF':DRIVABLE;REPAIRPALSAYONWED'.STEERINGASSIST/#VIN.TOO15YEARS,FORDDEALER,SERVICETELLSMEMILAGEW/YEARSOLDNOAPPLYbut$.288.00.DIAGNOSIS{FORDPROCONTACTCENTEROFEXCELLENCE./DIAGNOSIS288.00-300.00/SERVICEMAN/SUBMITTAPPROVAL.PHONECONVERSATION/LOCALFORDCARDIAGNOSIS.;PAYFORSTEERINGUPTOAFFORDINGCOMPUTER.DIAGNOSTICSHOWSCODES;HEINHUMOURNOCHARGEDUETOCODEFAULTS/{REPLACE{fordrecalls;UNSAFETYDRIVINGCARISSUES.,PARKD.”
Engine
“The contact owns a 2011 Ford Fusion. The contact stated that while driving at an undisclosed speed, the brake pedal was depressed and traveled to the floorboard. There was no warning light illuminated. The vehicle was taken to an independent mechanic; however, the vehicle was not diagnosed or repaired. The vehicle was towed to the dealer, where it was diagnosed that the HECU fuse and ABS unit had failed, and the engine needed to be replaced. The vehicle was not repaired. The manufacturer was made aware of the failure and referred the contact to the NHSTA Hotline for assistance. The approximate failure mileage was 190,000.”
Engines, transmissions & drive
- EPA class
- Midsize Cars
- Engines
- 2.5L 4-cyl hybrid
- Transmissions
- Automatic (variable gear ratios)
- Drive
- Front-Wheel Drive
- Fuel
- Regular Gasoline
Towing, payload and dimensions aren’t in the EPA or NHTSA data, so we don’t list them.
EPA fuel economy by version
| Version | City | Hwy | Comb. | Fuel / yr | CO₂ g/mi |
|---|---|---|---|---|---|
| Fusion Hybrid FWD Auto (variable gear ratios), 4 cyl, 2.5 L · Front-Wheel Drive | 41 | 35 | 38 | $1,700 | 234 |
- 38mpg comb.
NHTSA 5-Star Safety Ratings
- Frontal crash
- 3 of 5
- Side crash
- 4 of 5
- Side pole
- 4 of 5
- Rollover
- 4 of 5
- Rollover risk
- 10.5%
Maintenance basics
| Item | Miles | Time | Note |
|---|---|---|---|
| Engine oil & filter | 5,000–10,000 mi | 6–12 months | Follow the oil-life monitor if fitted |
| Tire rotation | 5,000–7,500 mi | Every oil change | Check pressure monthly |
| Engine air filter | 15,000–30,000 mi | 1–2 years | Sooner in dusty areas |
| Cabin air filter | 15,000–25,000 mi | 1–2 years | |
| Brake fluid | — | 2–3 years | Absorbs moisture over time |
| Coolant | 60,000–100,000 mi | 5–10 years | Long-life coolants last longer |
| Spark plugs | 60,000–100,000 mi | — | Iridium/platinum plugs at the long end |
| 12V battery | — | 3–5 years | Heat shortens battery life |
- Engine oil & filter5,000–10,000 mi
6–12 months - Tire rotation5,000–7,500 mi
Every oil change - Engine air filter15,000–30,000 mi
1–2 years - Cabin air filter15,000–25,000 mi
1–2 years - Brake fluid—
2–3 years - Coolant60,000–100,000 mi
5–10 years - Spark plugs60,000–100,000 mi
— - 12V battery—
3–5 years
2011 Fusion Hybrid questions
How many recalls does the 2011 Ford Fusion Hybrid have?
0 recalls found in NHTSA data as of Oct 29, 2026.
What are the most common 2011 Ford Fusion Hybrid problems?
Owners filed 2,869 complaints with NHTSA. The most-cited components are steering (1,436), air bags (364), engine (286). Complaints are unverified owner reports and aren't adjusted for how many cars were sold.
What MPG does the 2011 Ford Fusion Hybrid get?
The EPA rates the 2011 Ford Fusion Hybrid at 38 mpg combined, depending on engine and drivetrain (1 version rated).
How safe is the 2011 Ford Fusion Hybrid?
NHTSA's New Car Assessment Program gives the 2011 Ford Fusion Hybrid 4 out of 5 stars overall.