Research · Midsize Cars

2020 Ford Fusion HybridRecalls, problems, MPG & safety

NHTSA lists 0 safety recalls and 8 owner complaints for the 2020 Ford Fusion Hybrid. Most complaints involve electrical system (4) and forward collision avoidance (2). The EPA rates it 41–42 mpg combined, and NHTSA gives it 5 stars overall.

Combined MPG
41–42mpg
EPA · 2 versions
NHTSA overall
5of 5 stars
NCAP crash tests
Safety recalls
0campaigns
NHTSA
Owner complaints
8
Top: electrical system
Fuel cost / yr
$1,550est.
EPA estimate, best version
01 —Recalls

Safety recalls

NHTSA campaigns for this model year
0 recalls found in NHTSA data for the 2020 Ford Fusion Hybrid as of Oct 28, 2026.
Data from NHTSA Recalls API · synced Oct 28, 2026NHTSA vehicle page
02 —Complaints

Owner complaints by component

8 complaints filed with NHTSA · May 2020 – Mar 2025
  1. Electrical system4
  2. Forward collision avoidance2
  3. Engine1
  4. Steering1
  5. Air bags1
  6. Seat belts1
  7. Other / unknown2

Complaints are unverified owner reports to NHTSA and are not normalized for sales volume. One complaint can cite several components.

By model year

Complaints for each Fusion Hybrid model year we’ve synced.

View as table
Model yearNHTSA complaints
2010797
20112,869
20122,558
20131,861
20141,348
2015996
20161,468
20171,084
201859
2019335
20208
Crashes reported
1
Fires reported
0
Injuries reported
1
Deaths reported
0
Data from NHTSA Complaints API · synced Oct 28, 2026NHTSA vehicle page
03 —Common problems

What owners report most

Verbatim excerpts from NHTSA complaints, by component

Electrical system

4 reports
“The contact owns a 2020 Ford Fusion. The contact stated that while driving at various speeds there was a humming sound coming from the front end of the vehicle. The contact stated that intermittently the vehicle hesitated to start. The tire pressure warning light illuminated; however, the tires were new, and the air pressure was correct. The vehicle was taken to the dealer who was unable to diagnose the failure. Approximately three days later, the vehicle began making a clicking and vibrating sound while driving at various speeds. The vehicle was shaking while driving at various speeds. While attempting to pull out of the garage the vehicle began making a clicking sound as if the engine was failing and the vehicle lost motive power. The check engine warning light was illuminated. The contact had the vehicle jumpstarted. The contact stated that the failure occurred once the temperature outside was colder. The vehicle was taken to the dealer who diagnosed that the hybrid system failed, and the contact inquired about trading the vehicle. The dealer inspected the vehicle a second time and determined that there was no failure found. The vehicle had not been…”
Owner complaint to NHTSAFiled Mar 14, 2025Electrical system, EngineODI 11648279

Forward collision avoidance

2 reports
“While driven collision sensor sudenly activated and locked my steeringweel,now vehicle is inoperative due to this issue, dealer is not repairing it while under warranty or not even making a estimate diagnosis.”
Owner complaint to NHTSAFiled Nov 22, 2023Steering, Forward collision avoidanceODI 11556492

Engine

1 report
Data from NHTSA Complaints API (owner reports, unverified) · synced Oct 28, 2026
04 —Key specs

Engines, transmissions & drive

2 versions rated by the EPA
EPA class
Midsize Cars
Engines
2.0L 4-cyl hybrid
Transmissions
Automatic (variable gear ratios)
Drive
Front-Wheel Drive
Fuel
Regular Gasoline

Towing, payload and dimensions aren’t in the EPA or NHTSA data, so we don’t list them.

Data from EPA fueleconomy.gov · synced Oct 28, 2026EPA listing
05 —Fuel economy

EPA fuel economy by version

City / highway / combined, annual fuel cost and CO₂
EPA
VersionCityHwyComb.Fuel / yrCO₂ g/mi
Fusion Hybrid FWD
Auto (variable gear ratios), 4 cyl, 2.0 L · Front-Wheel Drive
434142$1,550211
Fusion Hybrid Taxi
Auto (variable gear ratios), 4 cyl, 2.0 L · Front-Wheel Drive
434041$1,550217
  • Fusion Hybrid FWD
    Auto (variable gear ratios), 4 cyl, 2.0 L
    43 city · 41 hwy · $1,550/yr
    42
    mpg comb.
  • Fusion Hybrid Taxi
    Auto (variable gear ratios), 4 cyl, 2.0 L
    43 city · 40 hwy · $1,550/yr
    41
    mpg comb.
Data from EPA fueleconomy.gov · synced Oct 28, 2026 · Fuel cost is EPA’s annual estimate (15,000 mi, 55% city)
06 —Safety

NHTSA 5-Star Safety Ratings

1 tested variant
Overall rating
5/ 5
5 of 5
Ford Fusion HEV 4 DR FWD
Frontal crash
4 of 5
Side crash
5 of 5
Side pole
5 of 5
Rollover
4 of 5
Rollover risk
10.9%
Data from NHTSA NCAP Safety Ratings API · synced Oct 28, 2026Vehicle 14880
07 —Maintenance

Maintenance basics

General guidance, not the OEM schedule. Check your owner’s manual.
General guidance
ItemMilesTimeNote
Engine oil & filter5,000–10,000 mi6–12 monthsFollow the oil-life monitor if fitted
Tire rotation5,000–7,500 miEvery oil changeCheck pressure monthly
Engine air filter15,000–30,000 mi1–2 yearsSooner in dusty areas
Cabin air filter15,000–25,000 mi1–2 years
Brake fluid—2–3 yearsAbsorbs moisture over time
Coolant60,000–100,000 mi5–10 yearsLong-life coolants last longer
Spark plugs60,000–100,000 mi—Iridium/platinum plugs at the long end
12V battery—3–5 yearsHeat shortens battery life
  • Engine oil & filter5,000–10,000 mi
    6–12 months
  • Tire rotation5,000–7,500 mi
    Every oil change
  • Engine air filter15,000–30,000 mi
    1–2 years
  • Cabin air filter15,000–25,000 mi
    1–2 years
  • Brake fluid—
    2–3 years
  • Coolant60,000–100,000 mi
    5–10 years
  • Spark plugs60,000–100,000 mi
    —
  • 12V battery—
    3–5 years
Typical intervals for modern cars. Severe service (towing, short trips, extreme heat or cold) shortens them.
09 —FAQ

2020 Fusion Hybrid questions

How many recalls does the 2020 Ford Fusion Hybrid have?

0 recalls found in NHTSA data as of Oct 28, 2026.

What are the most common 2020 Ford Fusion Hybrid problems?

Owners filed 8 complaints with NHTSA. The most-cited components are electrical system (4), forward collision avoidance (2), engine (1). Complaints are unverified owner reports and aren't adjusted for how many cars were sold.

What MPG does the 2020 Ford Fusion Hybrid get?

The EPA rates the 2020 Ford Fusion Hybrid at 41–42 mpg combined, depending on engine and drivetrain (2 versions rated).

How safe is the 2020 Ford Fusion Hybrid?

NHTSA's New Car Assessment Program gives the 2020 Ford Fusion Hybrid 5 out of 5 stars overall.

Data from NHTSA & EPA · synced Oct 28, 2026