Problems · NHTSA complaints

1997 Ford Taurus problems

Owners filed 816 complaints about the 1997 Ford Taurus with NHTSA between Feb 1996 and Mar 2021. The most-cited component is power train (210).

Complaints
816
Filed with NHTSA
Crashes
65
Reported by owners
Fires
16
Reported by owners
Injuries
52
People reported injured
Deaths
4
Reported to NHTSA
01 —By component

Complaints by component

One complaint can cite several components
  1. Power train210
  2. Engine and engine cooling170
  3. Service brakes, hydraulic69
  4. Electrical system63
  5. Steering61
  6. Vehicle speed control60
  7. Visibility57
  8. Air bags43
  9. Suspension31
  10. Fuel system, gasoline28
  11. Structure26
  12. Tires25
  13. Seat belts23
  14. Equipment22

Complaints are unverified owner reports to NHTSA and are not normalized for sales volume. One complaint can cite several components.

Data from NHTSA Complaints API · synced Nov 8, 2026NHTSA vehicle page
02 —Trend

When complaints were filed

Does it get worse with age? Complaints per calendar year filed
View as table
Model yearComplaints filed per calendar year
19963
199732
199865
1999133
2000142
2001122
2002101
200362
200452
200535
200616
20075
200812
20098
20109
20116
20125
20131
20142
20152
20161
20170
20181
20190
20200
20211

Mileage at failure isn’t a structured field in NHTSA complaint data, so we don’t chart it. Some owners mention it in their reports below.

03 —Owner reports

Top problems in owners’ words

Verbatim from NHTSA complaints, newest first

Power train

210 reports8 crashes1 fire2 related recalls
“ON 4/3/2015 MY MOTHER IN LAW PULLED INTO THE DRIVEWAY AFTER A 10 MILE TRIP TO TOWN. UPON PULLING IN THE DRIVEWAY THE CAR STARTED ON FIRE IMMEDIATELY, AT FIRST SHE THOUGHT THE CAR WAS OVERHEATING (WHITE SMOKE) THEN REALIZED THE CAR WAS ACTUALLY ON FIRE (BLACK SMOKE). SHE HAD TO BE HELPED BY AN IDAHO POWER EMPLOYEE WHO WAS DRIVING BY. A TOTAL OF TWO 15LB FIRE EXTINGUISHERS AND GARDEN HOSE WERE USED TO KEEP THE FIRE AT BAY UNTIL THE FIRE DEPARTMENT ARRIVED. THE CAR WAS DESTROYED FROM THE DASH PANEL FORWARD. THE FIRE DEPARTMENT DETERMINED THE FIRE STARTED AT THE POWER DISTRIBUTION BOX LOCATED BY THE MASTER CYLINDER ON THE FIREWALL. THE FIRE DEPARTMENT DETERMINED THE CAUSE AS AN "ELECTRICAL FIRE", UP UNTIL THE FIRE THE CAR HAD NO KNOWN ELECTRICAL OR MAJOR MECHANICAL PROBLEMS. THE CAR HAD NO MODIFICATIONS AND WAS COMPLETELY STOCK. NO INSURANCE CLAIM WAS FILED AS I ONLY CARRIED LIABILITY COVERAGE ON THE CAR. *TR”
Owner complaint to NHTSAFiled Apr 5, 2015Power train, Electrical system, EngineFire reportedODI 10703759

Engine and engine cooling

170 reports5 fires
“THE PLASTIC OVERFLOW BOTTLE FROM THE RADIATOR KEEPS FAILING. I HAVE REPLACED IT 3 TIMES IN THE PAST 4 YEARS,WAS TOLD AT PARTS STORE THEY SELL ABOUT 5 A MONTH BETWEEN THE FORD TAURUS AND MERCURY SABLE,IT IS GETTING COSTLY AND FORD HAS NO ANSWER. *TR”
Owner complaint to NHTSAFiled Mar 16, 2010Engine and engine coolingODI 10320237

Service brakes, hydraulic

69 reports9 crashes
“I HEARD RATTLING IN THE FRONT OF THE VEHICLE TOWARDS THE WHEELS OF THE CAR. I ASSUMED THAT IT WAS MY BRAKES NEEDING REPLACED. I TOOK IT IN FOR REGULAR MAINTENANCE TO HAVE THE BRAKES REPLACED AT WHICH TIME THEY DID A DIAGNOSTIC ON THE BRAKES, THEY WERE STILL GOOD AND FOUND THAT MY AUTOMATIC BRAKING SYSTEM HAD FAILED (HYDRAULICS THAT ACTUALLY PUSH THE BRAKE PADS DOWN), THANKFULLY I WAS NOT ON THE HIGHWAY GOING 55MPH LIKE I USUALLY DO WHEN THIS HAPPENED. FORD NEEDS TO RECALL THE ENTIRE BRAKING SYSTEM OF THE FORD TAURUS GL STATION WAGON ACCORDING TO ALL THE COMPLAINTS THAT I HAVE SEEN ALSO KEEPING IN MIND MOST OF THE COMPLAINTS WERE OVER 100,000 MILES. SOMEONE WILL BE KILLED DUE TO THIS FAILURE. GOD FORBID THERE MIGHT BE CHILDREN IN THE VEHICLE WHEN IT HAPPENS. FORD STEP UP TO THE PLATE AND FIX THIS PROBLEM NOW!! IT IS GOING TO COST ME $2100.00 TO HAVE THE PUMP AND HYDRAULIC SYSTEM REPLACED AND THIS IS NOT AN EXAGGERATION. I DEPEND ON THIS VEHICLE AND CAN NOT AFFORD TO BE WITH OUT IT. :( AS FAR AS I AM CONCERNED ONE COMPLAINT SHOULD WARRANT A RECALL. LIVES ARE AT STAKE. *KB”
Owner complaint to NHTSAFiled Aug 18, 2011Service brakes, hydraulicODI 10419997

Electrical system

63 reports2 crashes7 fires
“MY DOOR SWITCHES IN MY 97 FORD TAURUS NEED REPLACED AGAIN. I HAD ALL 4 REPLACED 3 YEARS AGO AND THEY KEEP LEAVING THE DOME LIGHT ON AGAIN. HAVING THE DOME LIGHT ON AT NIGHT MAKES IT DIFFICULT FOR ME TO SEE. I KNOW THERE ARE SEVERAL OTHER PEOPLE THAT ARE HAVING OR HAVE HAD THE SAME PROBLEM, SOMEONE SHOULD LOOK INTO IT. *TR”
Owner complaint to NHTSAFiled Jun 30, 2009Electrical systemODI 10275371

Steering

61 reports2 crashes
“TL* THE CONTACT OWNS A 1997 FORD TAURUS. THE CONTACT STATED THAT WHILE COMING TO A STOP, THE A FRAME SHEARED OFF AND LANDED ON TOP OF THE STEERING BOX, CAUSING STEERING LOSS. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC FOR DIAGNOSIS AND THE CONTACT WAS TOLD THAT THE A FRAME WAS COMPLETELY RUSTED. THE VEHICLE HAD NOT BEEN REPAIRED. THE FAILURE AND CURRENT MILEAGES WERE 135,000.”
Owner complaint to NHTSAFiled Aug 29, 2012Steering, StructureODI 10472899

Vehicle speed control

60 reports18 crashes1 fire
“OIL LIGHT DOES NOT COME ON WHEN LOW. 2. ENGINE LIGHT ALWAYS ON. 3 WHEN I WAS DRIVING THIS WINTER, THE BRAKES, THEY LOCKED UP ON ME AND I ALMOST HAD A COLLISION WITH TWO OTHER CARS BUT I HIT A CURB AND WAS ABLE TO GET MY CAR MOVING AGAIN. 4.CAR IS LOUD WHILE DRIVING. 5 CAN'T GET GOOD GAS MILAGE.6.CAR HAS DEVELOPED AN OIL LEAK.”
Owner complaint to NHTSAFiled Mar 15, 2021Vehicle speed control, Engine, Fuel/propulsion systemODI 11403159
Data from NHTSA Complaints API (owner reports, unverified) · synced Nov 8, 2026

Complaints are unverified owner reports to NHTSA and are not normalized for sales volume. One complaint can cite several components.