Research · Special Purpose Vehicle 2WD

2021 Ford Transit ConnectRecalls, problems, MPG & safety

NHTSA lists 4 safety recalls and 12 owner complaints for the 2021 Ford Transit Connect. Most complaints involve service brakes (6) and power train (5). The EPA rates it 22–26 mpg combined, and NHTSA gives it 4 stars overall.

Combined MPG
22–26mpg
EPA · 7 versions
NHTSA overall
4of 5 stars
NCAP crash tests
Safety recalls
4campaigns
Latest Jun 2025
Owner complaints
12
Top: service brakes
Fuel cost / yr
$2,450est.
EPA estimate, best version
01 —Recalls

Safety recalls

4 NHTSA campaigns · applies to some vehicles, check your VIN

Back over prevention: software

Free remedy

Ford Motor Company (Ford) is recalling certain 2018-2022 Transit Connect, 2019-2020 MKZ, MKX, Edge, Continental, F-150, Nautilus, Fusion, 2019-2023 Ranger, Mustang, 2020-2021 EcoSport, Expedition, Navigator, 2020-2022 Escape, F-250 SD, Corsair, 2020-2023 Aviator, Transit, 2020-2024 Explorer, 2021-2024 Bronco Sport, and 2022-2024 Maverick vehicles. A software error may cause the rearview camera to display a blank image, or the image may remain on the display after the backing event has ended.

Back over preventionReported Jun 27, 2025NHTSA 25V442000

Power train: gear position indication (prndl)

Remedy pending

Ford Motor Company (Ford) is recalling certain 2013-2019 Escape, 2013-2018 C-Max, 2013-2016 Fusion, 2013-2021 Transit Connect, and 2015-2018 Edge vehicles. The bushing that attaches the shifter cable to the transmission may degrade or detach.

Power trainReported Jun 10, 2022NHTSA 22V413000

Seat belts: retractor

Remedy pending

Ford Motor Company (Ford) is recalling certain 2021-2022 Transit and 2021 Transit Connect vehicles. The front passenger seat belt automatic locking retractor (ALR) may deactivate early, which can prevent the child restraint system from securing properly. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 208, "Occupant Crash Protection."

Seat beltsReported Jul 30, 2021NHTSA 21V592000
Data from NHTSA Recalls API · synced Oct 28, 2026 · All recall detailsNHTSA vehicle page
02 —Complaints

Owner complaints by component

12 complaints filed with NHTSA · Aug 2022 – Oct 2026
  1. Service brakes6
  2. Power train5
  3. Wheels2
  4. Engine2
  5. Forward collision avoidance1
  6. Visibility/wiper1
  7. Fuel/propulsion system1
  8. Other / unknown3

Complaints are unverified owner reports to NHTSA and are not normalized for sales volume. One complaint can cite several components.

By model year

Complaints for each Transit Connect model year we’ve synced.

View as table
Model yearNHTSA complaints
201042
201124
201226
201332
2014127
201566
2016104
201728
201822
201951
202032
202112
20226
20231
Crashes reported
0
Fires reported
3
Injuries reported
0
Deaths reported
0
Data from NHTSA Complaints API · synced Oct 28, 2026 · Full problem breakdownNHTSA vehicle page
03 —Common problems

What owners report most

Verbatim excerpts from NHTSA complaints, by component

Service brakes

6 reports3 fires
“Was driving on the highway. Thought there was a smell of something burning. Stopped didn't see anything. When I arrived at my location the smell was much stronger. When I stopped I saw smoke and fire coming from the left front tire. Fire Department was called because the vehicle was parked next to a building. I used three fire extinguishers to put the fire out. The fire department arrived and put water on the area to lower the heat. It turns out the ABS system malfunctioned locking up the right rear and left front brakes. Turns out to be a common issue with the Transit Connects. Ford dealership said the issue is a faulty ABS controller that would cost a minimum of $3000 to replace and program. If we didn't have the fire extinguishers we would have lost the vehicle and most likely the building it was parked next to according to the fire department.”
Owner complaint to NHTSAFiled Oct 22, 2026Service brakesFire reportedODI 11772956

Power train

5 reports
“On going problem that's getting worse and have totally stopped driving the van. Transmission Severe Slipping, harsh and hard shifting, abrupt Highway deceleration & violent downshift while on the Hwy. Pauses sometimes to accelerate from a stop and sometimes lunges forward. Occasional "thumping" sound when driving at a consistent speed. Has not been inspected yet at the Ford dealership as we are trying to make an appointment. No warning lights or messages have come on ever. Have discovered that the 2019-2021 Transit Connections with the 8 speed transmission have had this problem documented and Ford has issued internal bulletins to their service departments about this common problem with this transmission. NHTSA ID# 10253889 and NHTSA ID# 10200744”
Owner complaint to NHTSAFiled Sep 30, 2026Power trainODI 11767933

Wheels

2 reports2 fires
“My husband was driving the vehicle and I was the passenger. We got on the highway and were going 67 mph when we smelled something burning. The vehicle speed dropped from 67 mph to 30 mph. No warning lights on the dashboard alerted to anything. We got off the highway and to a place of safety. We got out of the vehicle and both front rotors were glowing red and flames were coming out from behind the driver's side wheel. We had to use an ABC fire extinguisher (which we had in the vehicle) on both front wheels. Once we let everything cool down, we tried to start the vehicle again. The brake pedal went all the way to the floor and flames shot out again from behind the driver's side wheel. The fire extinguisher was used once again to put out the flames. We then had it towed to the closest car repair business that was opened on a Saturday. We have contacted Ford customer service, and a case has been started.”
Owner complaint to NHTSAFiled Oct 19, 2026Wheels, Unknown or other, Service brakesFire reportedODI 11772029
Data from NHTSA Complaints API (owner reports, unverified) · synced Oct 28, 2026
04 —Key specs

Engines, transmissions & drive

7 versions rated by the EPA
EPA class
Special Purpose Vehicle 2WD
Engines
2.0L 4-cyl · 2.5L 4-cyl
Transmissions
Automatic (S8) · Automatic (S6)
Drive
Front-Wheel Drive
Fuel
Regular Gasoline

Towing, payload and dimensions aren’t in the EPA or NHTSA data, so we don’t list them.

Data from EPA fueleconomy.gov · synced Oct 28, 2026EPA listing
05 —Fuel economy

EPA fuel economy by version

City / highway / combined, annual fuel cost and CO₂
EPA
VersionCityHwyComb.Fuel / yrCO₂ g/mi
Transit Connect Wagon LWB FFV
Auto (S8), 4 cyl, 2.0 L · Front-Wheel Drive
242926$2,450344
Transit Connect Wagon LWB FWD
Auto (S8), 4 cyl, 2.0 L · Front-Wheel Drive
242926$2,450344
Transit Connect Van FFV
Auto (S8), 4 cyl, 2.0 L · Front-Wheel Drive
242725$2,550350
Transit Connect Van FWD
Auto (S8), 4 cyl, 2.0 L · Front-Wheel Drive
242725$2,550350
Transit Connect USPS
Auto (S6), 4 cyl, 2.5 L · Front-Wheel Drive
202722$2,900397
Transit Connect Van FWD
Auto (S6), 4 cyl, 2.5 L · Front-Wheel Drive
202722$2,900397
Transit Connect Wagon LWB FWD
Auto (S6), 4 cyl, 2.5 L · Front-Wheel Drive
202622$2,900404
Data from EPA fueleconomy.gov · synced Oct 28, 2026 · Fuel cost is EPA’s annual estimate (15,000 mi, 55% city)
06 —Safety

NHTSA 5-Star Safety Ratings

2 tested variants
Overall rating
4/ 5
4 of 5
Ford Transit Connect WAGON FWD
Frontal crash
4 of 5
Side crash
5 of 5
Side pole
5 of 5
Rollover
4 of 5
Rollover risk
17.9%
Overall
— / 5
Ford Transit Connect VAN FWD
Frontal crash
4 of 5
Side crash
5 of 5
Side pole
5 of 5
Rollover
Not rated
Rollover risk
0.0%
Data from NHTSA NCAP Safety Ratings API · synced Oct 28, 2026Vehicle 15408Vehicle 15407
07 —Maintenance

Maintenance basics

General guidance, not the OEM schedule. Check your owner’s manual.
General guidance
ItemMilesTimeNote
Engine oil & filter5,000–10,000 mi6–12 monthsFollow the oil-life monitor if fitted
Tire rotation5,000–7,500 miEvery oil changeCheck pressure monthly
Engine air filter15,000–30,000 mi1–2 yearsSooner in dusty areas
Cabin air filter15,000–25,000 mi1–2 years
Brake fluid—2–3 yearsAbsorbs moisture over time
Coolant60,000–100,000 mi5–10 yearsLong-life coolants last longer
Spark plugs60,000–100,000 mi—Iridium/platinum plugs at the long end
12V battery—3–5 yearsHeat shortens battery life
  • Engine oil & filter5,000–10,000 mi
    6–12 months
  • Tire rotation5,000–7,500 mi
    Every oil change
  • Engine air filter15,000–30,000 mi
    1–2 years
  • Cabin air filter15,000–25,000 mi
    1–2 years
  • Brake fluid—
    2–3 years
  • Coolant60,000–100,000 mi
    5–10 years
  • Spark plugs60,000–100,000 mi
    —
  • 12V battery—
    3–5 years
Typical intervals for modern cars. Severe service (towing, short trips, extreme heat or cold) shortens them.
09 —FAQ

2021 Transit Connect questions

How many recalls does the 2021 Ford Transit Connect have?

4 safety recalls as of Oct 28, 2026, according to NHTSA. Recall repairs are free at a dealer. Check your VIN to see whether your car is included and whether the repair was done.

What are the most common 2021 Ford Transit Connect problems?

Owners filed 12 complaints with NHTSA. The most-cited components are service brakes (6), power train (5), wheels (2). Complaints are unverified owner reports and aren't adjusted for how many cars were sold.

What MPG does the 2021 Ford Transit Connect get?

The EPA rates the 2021 Ford Transit Connect at 22–26 mpg combined, depending on engine and drivetrain (7 versions rated).

How safe is the 2021 Ford Transit Connect?

NHTSA's New Car Assessment Program gives the 2021 Ford Transit Connect 4 out of 5 stars overall.

Data from NHTSA & EPA · synced Oct 28, 2026