NHTSA lists 1 safety recall and 36 owner complaints for the 2024 Hyundai Santa Cruz. Most complaints involve power train (11) and engine (6). The EPA rates it 22–23 mpg combined, and NHTSA gives it 5 stars overall.
Hyundai Motor America (Hyundai) is recalling certain 2024 Tucson and Santa Cruz vehicles. The circuit board in the motor-driven power steering assembly may short circuit, resulting in a loss of power steering assist.
Complaints are unverified owner reports to NHTSA and are not normalized for sales volume. One complaint can cite several components.
“WHILE DRIVING ON I-81 UP A STEEP GRADE, TRUCK SUFFERED A SUDDEN POWER LOSS, WITH SPEED DROPPING TO 35 MPH FROM 65 MPH. ATTEMPTS TO REGAIN SPEED FAILED AND IT FELT LIKE TRUCK DOWNSHIFTED TO A LOWER GEAR. 35 MPH CONTINUED UNTIL I DECIDED TO USE TRUCK CRUISE CONTROL TO ATTEMPT TO GAIN SPEED. I WAS WORRIED ABOUT TRACTOR TRAILERS HITTING ME DUE TO LOW SPEED. FINALLY GOT VEHICLE TO 65 MPH BUT WOULD NOT GO ABOVE 65 MPH. RODE THAT WAY FOR 100 MILES ( TRIP HOME WAS ~ 200 MILES) FINALLY IN LIGHTER TRAFFIC WHEN I HAD TO BRAKE, I TRIED TO USE GAS PEDAL TO MAINTAIN SPEED.AND IT WORKED. RODE THE LAST 100 MILES NORMALLY. I WAS AT GREAT RISK WHEN TRUCK WENT FROM 65 MPH TO 35 MPH. THIS IS THE SECOND INCIDENT VEHICLE SUFFERED IN THE LAST 2 MONTHS.. DEALER WAS NOT ABLE TO DIAGNOISE PROBLEM. VEHICLE HAD NO WARNING LAMPS TO WARN ME IN BOTH INSTANCES.”
“Upon starting the vehicle is doesn't act normal and when placed In drive it feels like brakes are applied and it doesn't want to hardly move even when pressing the throttle all the way down. This has also happens a couple times when at a stop and have to pull over and turn the vehicle off and restart. My so. Drives this vehicle and I feel this is a huge safety concern if he is able to get the vehicle moving and can get to a safe spot to shutdown and restart.”
“Contact owns 2024 Honda Santa Cruz. The contact stated while driving 45 mph on the highway vehicle wasn't responding while accelerator pedal was depressed. The contact stated there was no warning lights on vehicle before incident happen and that contact had to turn off and on the vehicle to make it function. correctly. The contact was able to contact dealer. The manufacturer was not made aware of the issue. The contact stated this has been a recurring event on vehicle. The failure mileage was approximately 15,000.”
Towing, payload and dimensions aren’t in the EPA or NHTSA data, so we don’t list them.
| Version | City | Hwy | Comb. | Fuel / yr | CO₂ g/mi |
|---|---|---|---|---|---|
| Santa Cruz AWD Auto (S8), 4 cyl, 2.5 L · All-Wheel Drive | 21 | 25 | 23 | $2,600 | 390 |
| Santa Cruz FWD Auto (S8), 4 cyl, 2.5 L · Front-Wheel Drive | 22 | 26 | 23 | $2,600 | 381 |
| Santa Cruz AWD Auto (AM-S8), 4 cyl, 2.5 L, Turbo · All-Wheel Drive | 19 | 27 | 22 | $2,750 | 403 |
| Item | Miles | Time | Note |
|---|---|---|---|
| Engine oil & filter | 5,000–10,000 mi | 6–12 months | Follow the oil-life monitor if fitted |
| Tire rotation | 5,000–7,500 mi | Every oil change | Check pressure monthly |
| Engine air filter | 15,000–30,000 mi | 1–2 years | Sooner in dusty areas |
| Cabin air filter | 15,000–25,000 mi | 1–2 years | |
| Brake fluid | — | 2–3 years | Absorbs moisture over time |
| Coolant | 60,000–100,000 mi | 5–10 years | Long-life coolants last longer |
| Spark plugs | 60,000–100,000 mi | — | Iridium/platinum plugs at the long end |
| 12V battery | — | 3–5 years | Heat shortens battery life |
1 safety recall as of Nov 12, 2026, according to NHTSA. Recall repairs are free at a dealer. Check your VIN to see whether your car is included and whether the repair was done.
Owners filed 36 complaints with NHTSA. The most-cited components are power train (11), engine (6), vehicle speed control (5). Complaints are unverified owner reports and aren't adjusted for how many cars were sold.
The EPA rates the 2024 Hyundai Santa Cruz at 22–23 mpg combined, depending on engine and drivetrain (3 versions rated).
NHTSA's New Car Assessment Program gives the 2024 Hyundai Santa Cruz 5 out of 5 stars overall.