Problems · NHTSA complaints

2011 Lexus GS350 problems

Owners filed 7 complaints about the 2011 Lexus GS350 with NHTSA between Aug 2011 and Jun 2025. The most-cited component is air bags (2).

Complaints
7
Filed with NHTSA
Crashes
2
Reported by owners
Fires
0
Reported by owners
Injuries
0
People reported injured
Deaths
0
Reported to NHTSA
01 —By component

Complaints by component

One complaint can cite several components
  1. Air bags2
  2. Service brakes, hydraulic1
  3. Service brakes1
  4. Exterior lighting1
  5. Structure1
  6. Vehicle speed control1

Complaints are unverified owner reports to NHTSA and are not normalized for sales volume. One complaint can cite several components.

Data from NHTSA Complaints API · synced Oct 28, 2026NHTSA vehicle page
02 —Trend

When complaints were filed

Does it get worse with age? Complaints per calendar year filed
View as table
Model yearComplaints filed per calendar year
20111
20120
20130
20140
20150
20160
20172
20181
20190
20202
20210
20220
20230
20240
20251

Mileage at failure isn’t a structured field in NHTSA complaint data, so we don’t chart it. Some owners mention it in their reports below.

03 —Owner reports

Top problems in owners’ words

Verbatim from NHTSA complaints, newest first

Air bags

2 reports1 crash
“TAKATA RECALL; MAY 23, 2016; GZG, 16V340. FRONT SEAT PASSENGER. I CANNOT PUT ANYONE IN THE FRONT SEAT. LEXUS WILL NOT FIX OR BUY THE CAR BACK, BUT CARMAX WILL. I SELDOM DRIVE...NOT HAPPY. MY CAR WAS HIT PARKED AND THE BAG DID NOT GO OFF. THE CAR WAS REPAIRED BY PROGRESSIVE BUT I CANNOT BE SURE I THEY CHECKED ITS SECURITY OF THE BAG. DON'T FEEL SAFE IN THE CAR AT ALL. TCC CAMPUS, ARLINGTON, TX. I WAS VOTING. IT WAS A TRUCK. AND BI-STANDERS GOT HER INFO. SHE TRIED TO HIT AND RUN”
Owner complaint to NHTSAFiled Aug 23, 2017Air bagsCrash reportedODI 11019113

Service brakes, hydraulic

1 report
“The contact owns a 2011 Lexus GS460. The contact stated that while operating the vehicle, the message "Hydraulic Brake Sensor Fault" remained displayed. Additionally, while depressing the brake pedal, the vehicle experienced severe shaking and vibration. The cause of the failure was not yet determined. The manufacturer and local dealer were not notified of the failure. The failure mileage was 149,000. The VIN was not available.”
Owner complaint to NHTSAFiled Jun 4, 2025Service brakes, hydraulicODI 11664761

Service brakes

1 report
“ERROR CODE C1267 LOAD SENSING SWITCH FAILED... ABS LIGHTS ON TRACTON LIGHTS ON.”
Owner complaint to NHTSAFiled Feb 18, 2020Service brakesODI 11309811

Exterior lighting

1 report
“2011 LEXUS GS 350. CONSUMER WRITES IN REGARDS TO INAUDIBLE TURN SIGNAL INDICATOR. *LD THE CONSUMER STATED THE MANUFACTURER AND DEALER ADVISED THE VEHICLE WAS OPERATING AS DESIGNED. *JS”
Owner complaint to NHTSAFiled Jan 15, 2020Exterior lightingODI 11298773

Structure

1 report
“TL* THE CONTACT OWNS A 2011 LEXUS GS 350. THE CONTACT STATED THAT THE DASHBOARD WAS MELTING AND CAUSED A GLARE, WHICH MADE IT DIFFICULT TO SEE OUT OF THE WINDSHIELD. THE VEHICLE WAS TAKEN TO THE DEALER (LEXUS OF PALM BEACH IN WEST PALM BEACH, FLORIDA) WHERE IT WAS DETERMINED THAT VEHICLE WAS NOT INCLUDED IN A RECALL. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND THE CONTACT WAS AWAITING A CALL BACK. THE FAILURE MILEAGE WAS APPROXIMATELY 80,000. THE VIN WAS NOT AVAILABLE.”
Owner complaint to NHTSAFiled Jun 19, 2018StructureODI 11102603

Vehicle speed control

1 report1 crash
“TL* THE CONTACT OWNS A 2011 LEXUS GS 350. THE CONTACT STATED THAT WHILE ENTERING A PARKING SPACE, THE VEHICLE ACCELERATED CRASHED INTO A WALL. A POLICE REPORT WAS NOT FILED AND THERE WERE NO INJURIES. THE DEALER AND MANUFACTURER DIAGNOSED THAT THERE WAS NO FAILURE WITHIN THE VEHICLE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE AND CURRENT MILEAGE WAS 1,900. UPDATED 3/29/12 *CN”
Owner complaint to NHTSAFiled Aug 30, 2011Vehicle speed controlCrash reportedODI 10422661
Data from NHTSA Complaints API (owner reports, unverified) · synced Oct 28, 2026

Complaints are unverified owner reports to NHTSA and are not normalized for sales volume. One complaint can cite several components.