Problems · NHTSA complaints

2014 Lexus GS350 problems

Owners filed 16 complaints about the 2014 Lexus GS350 with NHTSA between May 2014 and Feb 2023. The most-cited component is steering (3).

Complaints
16
Filed with NHTSA
Crashes
5
Reported by owners
Fires
0
Reported by owners
Injuries
2
People reported injured
Deaths
0
Reported to NHTSA
01 —By component

Complaints by component

One complaint can cite several components
  1. Steering3
  2. Engine3
  3. Seats2
  4. Fuel/propulsion system2
  5. Electrical system2
  6. Service brakes2
  7. Power train2
  8. Fuel system, gasoline1
  9. Visibility1
  10. Vehicle speed control1
  11. Traction control system1

Complaints are unverified owner reports to NHTSA and are not normalized for sales volume. One complaint can cite several components.

Data from NHTSA Complaints API · synced Oct 29, 2026NHTSA vehicle page
02 —Trend

When complaints were filed

Does it get worse with age? Complaints per calendar year filed
View as table
Model yearComplaints filed per calendar year
20141
20151
20163
20172
20181
20192
20204
20211
20220
20231

Mileage at failure isn’t a structured field in NHTSA complaint data, so we don’t chart it. Some owners mention it in their reports below.

03 —Owner reports

Top problems in owners’ words

Verbatim from NHTSA complaints, newest first

Steering

3 reports1 crash
“Intermittent issue with steering getting stuck at highway speeds. Jolts back into place after a few seconds. No warning lights on display. Mechanic unable to replicate it since it happens intermittently.”
Owner complaint to NHTSAFiled Feb 25, 2023SteeringODI 11509115

Engine

3 reports1 crash
“WHILE DRIVING AT APPROXIMATELY 40 MPH, I EXPERIENCED AN ENGINE STALL. THIS CAUSED DIFFICULTY IN STEERING AND BRAKING RESULTING IN AN ACCIDENT.”
Owner complaint to NHTSAFiled Mar 28, 2017Steering, Service brakes, EngineCrash reportedODI 10968914

Seats

2 reports
“PASSENGER SEAT FRAME HAD TO BE REPLACED AT MY COST BECAUSE IT WAS SENDING A FAULTY SIGNAL TO AIR BAG AND THE ONLY WAY THE DEALER COULD ERASE THE AIR BAG CODE WAS TO REPLACE THE SEAT FRAME AT A COST OF $1500 ALSO WITH THE SEATS, THE DRIVER SEAT SLIDES BACK AND FORTH WHEN APPLYING THE BRAKES APPROXIMATELY 1 INCH MAKING FOR AN UNSAFE PROCEDURE WHEN APPLYING BRAKES. IT STARTLES THE DRIVER AND CAUSES A SEVERE DISTRACTION. THE SEAT WILL SLIDE BACK AND FORTH UNTIL THE VEHICLE COMES TO A COMPLETE STOP, WHICH MAKES APPLYING CONSTANT PRESSURE ON THE BRAKE PEDAL TO BE IMPOSSIBLE.”
Owner complaint to NHTSAFiled Oct 9, 2020SeatsODI 11363541

Fuel/propulsion system

2 reports
“A RECALL NOTICE WAS ISSUED ON JANUARY 12, 2020 TO REPLACE THE FUEL PUMP ON MY LEXUS. I CONTACTED PARKPLACE LEXUS IN GRAPEVINE, TEXAS TWICE AND MOST RECENTLY ABOUT A MONTH AGO AND WAS TOLD THAT THE PARTS HAVE NOT YET ARRIVED. I WAS TOLD THAT THE FUEL PUMP COULD FAIL ABRUPTLY WHILE THE CAR IS BEING DRIVEN POTENTIALLY CAUSING AN ACCIDENT.”
Owner complaint to NHTSAFiled Jul 19, 2020Fuel/propulsion systemODI 11340263

Electrical system

2 reports
“BOTH FRONT DOOR LOCK ACTUATORS STOPPED WORKING WITHIN A WEEK JUST AFTER 65,000 MILES. THERE ARE MANY MANY OTHERS OUT THERE COMPLAINING ABOUT THIS SAME ISSUE FOR THIS GENERATION GS350. HOPE TO SEE LEXUS RECALL TO MAINTAIN QUALITY AND RELIABILITY REPUTATION. THE REPAIR COSTS ARE VERY UNREASONABLE.”
Owner complaint to NHTSAFiled Feb 26, 2019Electrical systemODI 11182651

Service brakes

2 reports2 crashes
“ON A HILL IN A RESIDENTIAL COMMUNITY, CAR IN DRIVE WITH FOOT ON THE BRAKE , LET PASSENGER OUT STARTED TO PARK THEN CAR STARTED GOING BACKWARD DOWN HILL AND THERE WERE NO BRAKES TO STOP ,THEREFORE HAD TO HIT SOMETHING TO STOP CAR FROM GOING DOWN HILL AND GAINING SPEED WHERE I COULD OF BEEN KILLED. HIT A LARGE PLANTER IN FRONT OF A HOUSE.”
Owner complaint to NHTSAFiled Mar 21, 2017Power train, Service brakesCrash reportedODI 10967504
Data from NHTSA Complaints API (owner reports, unverified) · synced Oct 29, 2026

Complaints are unverified owner reports to NHTSA and are not normalized for sales volume. One complaint can cite several components.