Problems · NHTSA complaints

2013 Lexus GS350 problems

Owners filed 41 complaints about the 2013 Lexus GS350 with NHTSA between Jun 2012 and May 2025. The most-cited component is service brakes (8).

Complaints
41
Filed with NHTSA
Crashes
7
Reported by owners
Fires
1
Reported by owners
Injuries
8
People reported injured
Deaths
0
Reported to NHTSA
01 —By component

Complaints by component

One complaint can cite several components
  1. Service brakes8
  2. Steering7
  3. Electrical system5
  4. Structure5
  5. Vehicle speed control4
  6. Fuel/propulsion system4
  7. Air bags4
  8. Engine3
  9. Seats3
  10. Suspension3
  11. Visibility/wiper2
  12. Seat belts2
  13. Latches/locks/linkages1
  14. Wheels1

Complaints are unverified owner reports to NHTSA and are not normalized for sales volume. One complaint can cite several components.

Data from NHTSA Complaints API · synced Oct 29, 2026NHTSA vehicle page
02 —Trend

When complaints were filed

Does it get worse with age? Complaints per calendar year filed
View as table
Model yearComplaints filed per calendar year
20124
20134
20143
20153
20161
20171
20184
20196
20205
20212
20221
20232
20243
20252

Mileage at failure isn’t a structured field in NHTSA complaint data, so we don’t chart it. Some owners mention it in their reports below.

03 —Owner reports

Top problems in owners’ words

Verbatim from NHTSA complaints, newest first

Service brakes

8 reports2 crashes1 fire
“Brake actuator or booster accumulator, always has been failing on Toyota/lexus hybrids, they need to do another bulletin or TSD because the malfunction is unsafe and many drivers are reporting it”
Owner complaint to NHTSAFiled May 30, 2025Service brakesODI 11664042

Steering

7 reports2 crashes
“I own a 2013 GS350 RWD BASE MODEL. I have been having issues with the steering in this car since it was purchased in 2021 with100k miles. It seems to do great at lower speeds or on curvy roads, but when I drive on interstate going straight at around 70 to 80 mph is where it really becomes noticeable. The vehicle does not want to drive straight for anything. It does not pull in one certain direction; it is literally all over the road. I'd like to note that i have new shocks and upper shock mounts in the front, as well as tires all the way around, also replaced the sway bar linkages on the front and did an alignment. But the vehicle will veer from left to right with no rhyme or reason so bad that you cannot take your eyes off of the road to even adjust the ac or radio from fear of running into the concrete barricade or another vehicle. Something I'd like to add is that it really becomes prominent after about 10 to 15 min of interstate driving. I have taken it to two different Lexus dealerships and called Lexus directly. No one seems to know what I'm talking about; the first dealership told me to replace all of the parts that I previously mentioned. So, I did with…”
Owner complaint to NHTSAFiled Jul 15, 2024SteeringODI 11602157

Electrical system

5 reports
“clock inoperable Lumber Support Button/ Motor is inoperable. Lexus Dealership found that the cable is broken and needs to be replaced on the Driver and Passenger side. As the cable is broken it makes the driver side seat loose”
Owner complaint to NHTSAFiled Mar 24, 2023Electrical system, SeatsODI 11513643

Structure

5 reports
“MY SUNROOF EXPLODED WHILE I WAS DRIVING DOWN A RESIDENTIAL STREET. I WAS DRIVING AT A SPEED OF 30MPH. I WAS THE ONLY CAR ON THE STREET WHEN I HEARD A LOUD POP; IT SOUNDED LIKE A SHOTGUN. AFTERWARDS, I HEARD A CACKLING SOUND COMING FROM THE TOP OF MY CAR. AS A MADE A COMPLETE STOP AT A RED LIGHT, I MOVED MY VISOR TO MY SUNROOF BACK AND ALL I SAW WAS SHATTERED GLASS. I IMMEDIATELY CLOSED THE VISOR TO MY SUNROOF. IT WAS THE MOST FRIGHTENING EXPERIENCE OF MY LIFE. MY SUNROOF EXPLODED AND NOW IT'S SHATTERED TO PIECES. I MADE IT HOME, BUT I CANNOT DRIVE MY CAR.”
Owner complaint to NHTSAFiled Jun 19, 2019StructureODI 11221104

Vehicle speed control

4 reports2 crashes1 fire
“This was an unintended acceleration with non functional braking of a Lexus GS 350. This occured on December 18 around 8:00 AM. The driver noticed an orange triangular light in the dash while travelling slowly through a neighborhood less than a mile from the incident. While approaching a lighted intersection, the car suddenly accelerated when the brake pedal was depressed. The brake pedal was stiff and did not work. The driver tried to avoid another vehicle by veering right. The car hit a curb, travelled over a small hill and ended up in a parking lot after the ensuing damage disabled the car. The driver was able to escape from the drivers door before a fire erupted on the drivers side of the engine bay. The driver's safety and any other cars or persons in the vicinity were obviously put at grave risk.”
Owner complaint to NHTSAFiled Jan 16, 2024Vehicle speed control, Service brakesCrash reportedFire reportedODI 11565745

Fuel/propulsion system

4 reports
“FUEL ECONOMY BECAME VERY POOR. FOLLOWING DAY HAD A CHECK ENGINE LIGHT FOR CAR RUNNING LEAN. WENT TO FILL UP CAR AT GAS STATION, AND AFTER IT WAS FILLED IT WOULD NOT START AND JUST CRANK. AFTER 5 ATTEMPTS AND THROTTLING THE GAS PEDAL THE CAR BEGAN TO SPUTTER AND FINALLY STARTED. CAR WAS THEN PARKED AFTER MOVING TO A SAFE LOCATION.”
Owner complaint to NHTSAFiled Oct 10, 2020Fuel/propulsion systemODI 11363713
Data from NHTSA Complaints API (owner reports, unverified) · synced Oct 29, 2026

Complaints are unverified owner reports to NHTSA and are not normalized for sales volume. One complaint can cite several components.