Problems · NHTSA complaints
2013 Lexus GS350 problems
Owners filed 41 complaints about the 2013 Lexus GS350 with NHTSA between Jun 2012 and May 2025. The most-cited component is service brakes (8).
Complaints
41
Filed with NHTSA
Crashes
7
Reported by owners
Fires
1
Reported by owners
Injuries
8
People reported injured
Deaths
0
Reported to NHTSA
Complaints by component
One complaint can cite several components
- Service brakes8
- Steering7
- Electrical system5
- Structure5
- Vehicle speed control4
- Fuel/propulsion system4
- Air bags4
- Engine3
- Seats3
- Suspension3
- Visibility/wiper2
- Seat belts2
- Latches/locks/linkages1
- Wheels1
Complaints are unverified owner reports to NHTSA and are not normalized for sales volume. One complaint can cite several components.
Data from NHTSA Complaints API · synced Oct 29, 2026NHTSA vehicle page
When complaints were filed
Does it get worse with age? Complaints per calendar year filed
4
4
3
3
1
1
4
6
5
2
1
2
3
2
View as table
| Model year | Complaints filed per calendar year |
|---|---|
| 2012 | 4 |
| 2013 | 4 |
| 2014 | 3 |
| 2015 | 3 |
| 2016 | 1 |
| 2017 | 1 |
| 2018 | 4 |
| 2019 | 6 |
| 2020 | 5 |
| 2021 | 2 |
| 2022 | 1 |
| 2023 | 2 |
| 2024 | 3 |
| 2025 | 2 |
Mileage at failure isn’t a structured field in NHTSA complaint data, so we don’t chart it. Some owners mention it in their reports below.
Top problems in owners’ words
Verbatim from NHTSA complaints, newest first
Service brakes
8 reports2 crashes1 fire
“Brake actuator or booster accumulator, always has been failing on Toyota/lexus hybrids, they need to do another bulletin or TSD because the malfunction is unsafe and many drivers are reporting it”
Steering
7 reports2 crashes
“I own a 2013 GS350 RWD BASE MODEL. I have been having issues with the steering in this car since it was purchased in 2021 with100k miles. It seems to do great at lower speeds or on curvy roads, but when I drive on interstate going straight at around 70 to 80 mph is where it really becomes noticeable. The vehicle does not want to drive straight for anything. It does not pull in one certain direction; it is literally all over the road. I'd like to note that i have new shocks and upper shock mounts in the front, as well as tires all the way around, also replaced the sway bar linkages on the front and did an alignment. But the vehicle will veer from left to right with no rhyme or reason so bad that you cannot take your eyes off of the road to even adjust the ac or radio from fear of running into the concrete barricade or another vehicle. Something I'd like to add is that it really becomes prominent after about 10 to 15 min of interstate driving. I have taken it to two different Lexus dealerships and called Lexus directly. No one seems to know what I'm talking about; the first dealership told me to replace all of the parts that I previously mentioned. So, I did with…”
Electrical system
5 reports
“clock inoperable Lumber Support Button/ Motor is inoperable. Lexus Dealership found that the cable is broken and needs to be replaced on the Driver and Passenger side. As the cable is broken it makes the driver side seat loose”
Structure
5 reports
“MY SUNROOF EXPLODED WHILE I WAS DRIVING DOWN A RESIDENTIAL STREET. I WAS DRIVING AT A SPEED OF 30MPH. I WAS THE ONLY CAR ON THE STREET WHEN I HEARD A LOUD POP; IT SOUNDED LIKE A SHOTGUN. AFTERWARDS, I HEARD A CACKLING SOUND COMING FROM THE TOP OF MY CAR. AS A MADE A COMPLETE STOP AT A RED LIGHT, I MOVED MY VISOR TO MY SUNROOF BACK AND ALL I SAW WAS SHATTERED GLASS. I IMMEDIATELY CLOSED THE VISOR TO MY SUNROOF. IT WAS THE MOST FRIGHTENING EXPERIENCE OF MY LIFE. MY SUNROOF EXPLODED AND NOW IT'S SHATTERED TO PIECES. I MADE IT HOME, BUT I CANNOT DRIVE MY CAR.”
Vehicle speed control
4 reports2 crashes1 fire
“This was an unintended acceleration with non functional braking of a Lexus GS 350. This occured on December 18 around 8:00 AM. The driver noticed an orange triangular light in the dash while travelling slowly through a neighborhood less than a mile from the incident. While approaching a lighted intersection, the car suddenly accelerated when the brake pedal was depressed. The brake pedal was stiff and did not work. The driver tried to avoid another vehicle by veering right. The car hit a curb, travelled over a small hill and ended up in a parking lot after the ensuing damage disabled the car. The driver was able to escape from the drivers door before a fire erupted on the drivers side of the engine bay. The driver's safety and any other cars or persons in the vicinity were obviously put at grave risk.”
Fuel/propulsion system
4 reports
“FUEL ECONOMY BECAME VERY POOR. FOLLOWING DAY HAD A CHECK ENGINE LIGHT FOR CAR RUNNING LEAN. WENT TO FILL UP CAR AT GAS STATION, AND AFTER IT WAS FILLED IT WOULD NOT START AND JUST CRANK. AFTER 5 ATTEMPTS AND THROTTLING THE GAS PEDAL THE CAR BEGAN TO SPUTTER AND FINALLY STARTED. CAR WAS THEN PARKED AFTER MOVING TO A SAFE LOCATION.”
Data from NHTSA Complaints API (owner reports, unverified) · synced Oct 29, 2026
Complaints are unverified owner reports to NHTSA and are not normalized for sales volume. One complaint can cite several components.