Problems · NHTSA complaints

2017 Lincoln MKZ Hybrid problems

Owners filed 115 complaints about the 2017 Lincoln MKZ Hybrid with NHTSA between Mar 2017 and Nov 2025. The most-cited component is engine (50).

Complaints
115
Filed with NHTSA
Crashes
4
Reported by owners
Fires
0
Reported by owners
Injuries
3
People reported injured
Deaths
0
Reported to NHTSA
01 —By component

Complaints by component

One complaint can cite several components
  1. Engine50
  2. Power train16
  3. Engine and engine cooling11
  4. Service brakes9
  5. Steering8
  6. Service brakes, hydraulic8
  7. Electrical system7
  8. Wheels6
  9. Fuel/propulsion system4
  10. Air bags4
  11. Exterior lighting4
  12. Vehicle speed control3
  13. Structure3
  14. Seat belts1

Complaints are unverified owner reports to NHTSA and are not normalized for sales volume. One complaint can cite several components.

Data from NHTSA Complaints API · synced Nov 10, 2026NHTSA vehicle page
02 —Trend

When complaints were filed

Does it get worse with age? Complaints per calendar year filed
View as table
Model yearComplaints filed per calendar year
20176
20184
20196
20205
20217
202215
202327
202425
202520

Mileage at failure isn’t a structured field in NHTSA complaint data, so we don’t chart it. Some owners mention it in their reports below.

03 —Owner reports

Top problems in owners’ words

Verbatim from NHTSA complaints, newest first

Engine

50 reports1 crash
“I am paying on a 2017 Lincoln MKZ with total engine failure due to coolant leaking into it. I am aware that NHTSA in early October 2023 there was an investigation into more than 700000 late model Ford due to catastrophic engine failure. Why was people not informed on this matter, or a recall established.”
Owner complaint to NHTSAFiled Nov 3, 2025Unknown or other, EngineODI 11697281

Power train

16 reports1 crash
“Vehicle began to feel as if it was losing the ability to get any power to the engine. I would push the pedal to accelerate but even fully compressed the vehicle would not go above 30mph. I attempted to drive the vehicle in to be inspected at a dealership and while on the way the steering wheel completely locked and an Emergency Light appeared on the dashboard stating "Safely Park Vehicle". It was a Horrifying Experience to be driving In traffic and lose control of the vehicle but luckily I was able to coast the vehicle to the side of the road to safety without crashing! Although the vehicle was fully powered, it would not move and I had to call AAA in order to get the vehicle towed to the closest AAA Approved facility which was AutoWorks Diagnostics & Repair in Kittery, ME. They observed fluids had leaked out but were unable to locate where the leak was coming from and very Loud Noises that appeared to be coming from in between the Engine and Transmission . After researching online they found that there were Two Recalls involving the welds on the Torque Converter detaching from the engine. They also found a recall on the front brake hoses rupturing & leaking…”
Owner complaint to NHTSAFiled Aug 6, 2025Steering, Power train, Fuel/propulsion systemODI 11678937

Engine and engine cooling

11 reports
“The contact owns a 2017 Lincoln MKZ. The contact stated that upon starting the vehicle, the check engine warning light remained illuminated. The vehicle was taken to a local dealer where it was diagnosed, and the contact was informed that the engine had failed due to coolant intrusion. The contact was informed that the engine needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure. The approximate failure mileage was 74,000.”
Owner complaint to NHTSAFiled Aug 6, 2025Engine and engine coolingODI 11678744

Service brakes

9 reports
“On Jan. 10, 2025 all the brake fluid leaked out of my MKZ. Fortunately, this occurred a few miles from my home and was able to get the car into the drive. I was first alerted of the problem by the "low brake fluid" message on the dash panel and virtually no braking power. On 1/13/25 I had the car towed to a local Ford Dealer and was informed that the brake lines to both rear wheels were indeed severely rusted thru and had to be replaced. (Approx. 117K mi) (The front hoses were also replaced as per a recall notice on 9/26/23.)”
Owner complaint to NHTSAFiled Jan 17, 2025Service brakesODI 11636641

Steering

8 reports
“When I stop at a stop sign & then turn right, my steering wheel locks up. It does clear up after trying to turn it but I’m stuck in traffic & cannot move because the steering is locked. This happened twice in 4 days. Brought car to dealership & they never heard of this.”
Owner complaint to NHTSAFiled Jul 19, 2025SteeringODI 11674743

Service brakes, hydraulic

8 reports
“The contact owns a 2017 Lincoln MKZ. The contact received notification of NHTSA Campaign Number: 23V162000 (Service Brakes, Hydraulic) however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.”
Owner complaint to NHTSAFiled Jul 3, 2024Service brakes, hydraulicODI 11598621
Data from NHTSA Complaints API (owner reports, unverified) · synced Nov 10, 2026

Complaints are unverified owner reports to NHTSA and are not normalized for sales volume. One complaint can cite several components.