Problems · NHTSA complaints
2014 Lincoln MKZ Hybrid problems
Owners filed 115 complaints about the 2014 Lincoln MKZ Hybrid with NHTSA between Feb 2014 and Oct 2026. The most-cited component is steering (22).
Complaints
115
Filed with NHTSA
Crashes
12
Reported by owners
Fires
0
Reported by owners
Injuries
7
People reported injured
Deaths
0
Reported to NHTSA
Complaints by component
One complaint can cite several components
- Steering22
- Electrical system18
- Service brakes, hydraulic12
- Engine10
- Power train10
- Fuel/propulsion system9
- Service brakes9
- Structure8
- Wheels8
- Latches/locks/linkages6
- Back over prevention4
- Fuel system, gasoline4
- Vehicle speed control4
- Seats3
Complaints are unverified owner reports to NHTSA and are not normalized for sales volume. One complaint can cite several components.
Data from NHTSA Complaints API · synced Oct 27, 2026NHTSA vehicle page
When complaints were filed
Does it get worse with age? Complaints per calendar year filed
8
9
3
6
13
17
12
4
11
24
4
2
2
View as table
| Model year | Complaints filed per calendar year |
|---|---|
| 2014 | 8 |
| 2015 | 9 |
| 2016 | 3 |
| 2017 | 6 |
| 2018 | 13 |
| 2019 | 17 |
| 2020 | 12 |
| 2021 | 4 |
| 2022 | 11 |
| 2023 | 24 |
| 2024 | 4 |
| 2025 | 2 |
| 2026 | 2 |
Mileage at failure isn’t a structured field in NHTSA complaint data, so we don’t chart it. Some owners mention it in their reports below.
Top problems in owners’ words
Verbatim from NHTSA complaints, newest first
Steering
22 reports1 crash
“I was sitting in idle staying warm in car. When I decided to leave, I noticed I couldn't turn the steering wheel or that it was very difficult to steer. I have not had this issue inspected. The warning lights that was on before was "service advancedtrac", "collision warning not available" "drive control malfunction service required". I called Sons Ford Auburn where they stayed there was no recall for this issue. I also called Lincoln customer service where they told me the recall doesn't fall under my vehicle due to it being a hybrid and that I don't have the bolts associated with the recall.”
Electrical system
18 reports
“My 2014 Lincoln MKZ Hybrid has experienced significant water intrusion and intermittent electrical malfunctions. During heavy rain, water saturated the passenger-side floor areas, including the rear passenger floor. The source of the water intrusion has not been identified despite professional inspection and water testing. After the water-intrusion events, the vehicle experienced intermittent electrical problems including the passenger-side window not operating, HVAC/air-conditioning controls becoming inoperative, radio/front controls not responding, and at times multiple electrical functions becoming inoperative together. I also observed that moving the passenger seat sometimes appeared to coincide with the affected functions beginning to work again. I do not know whether the seat movement is causally related. An independent automotive electrical facility performed a diagnostic scan. Multiple communication-related DTCs were recorded across vehicle systems. Several were identified as current faults, including lost communication or invalid-data faults involving the Front Controls Interface Module, Door Control Module B, Gateway A and HVAC Control Module. Other…”
Service brakes, hydraulic
12 reports1 crash
“The contact owns a 2024 Lincoln MKZ. The contact stated while driving at an undisclosed speed, the steering wheel failed to function as intended. In addition, the contact stated that there was an abnormal play in the steering wheel. The contact stated that the steering wheel was difficult to maneuver. The vehicle was driven to the residence. The contact stated that while the vehicle was parked, the contact later noticed fluid on the ground underneath the front driver’s side of the vehicle. The contact stated that the leak was close to the brake line. The vehicle was not diagnosed or repaired by an independent mechanic or the dealer. The contact received notification of NHTSA Campaign Number: 23V162000 (Service Brakes, Hydraulic). The manufacturer was made aware of the failure but provided no assistance. The failure mileage was approximately 80,000.”
Engine
10 reports2 crashes
“I push my start button and it makes the starting nose and after a few minutes it starts and when I go to move it stalls out and then won't start again or starts and stalls again. But the next day drives fine. And it has been happening now for months even after we fixed the high rich codes it was giving out but now there's no codes appearing.”
Power train
10 reports2 crashes
“The contact owns a 2014 Lincoln MKZ Hybrid. The contact stated while driving approximately 5 MPH, the power steering failed. The contact stated that the ABS and traction control warning lights were illuminated. The contact stated that she stopped the vehicle and turn off and restarted several times and the vehicle regained normal functionality. Additionally, the contact stated that the brake pedal had become firm while driving at various speeds. The contact stated that she depressed the brake pedal to the floorboard and heard an abnormal snapping sound and the brake functionality returned. The contact stated that the ABS and traction control lights were illuminated. Additionally, the contact noted that when she placed the vehicle into park(P) with the engine running, the shift indicator would jump out of park(P) into drive(D) or into reverse(R). The contact stated that the vehicle would move in the direction of the gear that was inadvertently stated. The contact stated that the failures were intermittent but recurred several times. The contact researched online and related the failures to NHTSA Campaign Number: 15V250000 (Steering), 22V011000 (Service Brakes,…”
Fuel/propulsion system
9 reports2 crashes
“The contact owns a 2014 Lincoln Mkz. The contact stated while reversing out of his parking lot, the vehicle stalled and the contact felt the vehicle lose power and several unknown warning lights illuminated. The contact had to restart the vehicle several times. The vehicle was taken to the dealer where they stated that the PCN had a failure and the PCN was replaced but the failure continued, the vehicle was taken to another dealer and the fuel pump was replaced but the failure reoccurred. The vehicle was taken to the dealer, and they stated the PCN had failed but, the vehicle was not repaired. The manufacturer was contacted, and they stated that there was no recall under his VIN and advised him to contact the NHTSA Hotline and file a complaint. The failure mileage was 89,000.”
Data from NHTSA Complaints API (owner reports, unverified) · synced Oct 27, 2026
Complaints are unverified owner reports to NHTSA and are not normalized for sales volume. One complaint can cite several components.