Problems · NHTSA complaints

2019 Lincoln MKZ Hybrid problems

Owners filed 11 complaints about the 2019 Lincoln MKZ Hybrid with NHTSA between Jul 2019 and Jul 2025. The most-cited component is electrical system (3).

Complaints
11
Filed with NHTSA
Crashes
2
Reported by owners
Fires
0
Reported by owners
Injuries
1
People reported injured
Deaths
0
Reported to NHTSA
01 —By component

Complaints by component

One complaint can cite several components
  1. Electrical system3
  2. Structure2
  3. Forward collision avoidance2
  4. Power train1
  5. Fuel/propulsion system1
  6. Steering1
  7. Engine1
  8. Seats1
  9. Other / unknown1

Complaints are unverified owner reports to NHTSA and are not normalized for sales volume. One complaint can cite several components.

Data from NHTSA Complaints API · synced Oct 27, 2026NHTSA vehicle page
02 —Trend

When complaints were filed

Does it get worse with age? Complaints per calendar year filed
View as table
Model yearComplaints filed per calendar year
20191
20201
20210
20220
20233
20244
20252

Mileage at failure isn’t a structured field in NHTSA complaint data, so we don’t chart it. Some owners mention it in their reports below.

03 —Owner reports

Top problems in owners’ words

Verbatim from NHTSA complaints, newest first

Electrical system

3 reports1 crash
“The 2019 Lincoln MKZ electrical system is faulty in my vehicle. Despite having all doors locked with car on and running someone was still able to open my door from the outside and essentially was carjacked, robbed, and severely beaten by 6 men. I did file a police report so it’s all documented along with photographs of my injuries sustained.”
Owner complaint to NHTSAFiled Nov 24, 2024Electrical system, Unknown or otherODI 11627144

Structure

2 reports
“I was driving in normal conditions with nothing near me and my glass sunroof (closed) exploded and shattered.”
Owner complaint to NHTSAFiled Mar 27, 2024StructureODI 11579744

Forward collision avoidance

2 reports2 crashes
“i put the car in park and it accelerated and hit the corner of my garage. when it was towed to the dealer for repair - i was told the message on the car was shift malfunction there was damage to the front grill, hood and passenger side quarter panel the vehicle is at Southgate Lincoln for repair and available for inspection i've asked the insurance company to investigate. there were no warning messages prior to impact someone could have been seriously injured and i could have had serious property damage”
Owner complaint to NHTSAFiled Jun 16, 2023Electrical system, Forward collision avoidanceCrash reportedODI 11527368

Power train

1 report
“On models 2017-2019 Lincoln mkz’s there is a tsb known issue for coolant intrusion in the cylinders. I need an engine replacement. This should be a recall in these cars”
Owner complaint to NHTSAFiled Jul 26, 2025Power trainODI 11676394

Fuel/propulsion system

1 report
“On 10 May 2025 the car engine stalled at an intersection and would not restart. Had the car towed to the nearest Ford Dealership (Five Star Ford - Plano, Texas). The dealership repaired the failure by replacing the low pressure fuel pump. Failure is similar to 25V442000.”
Owner complaint to NHTSAFiled Jul 12, 2025Fuel/propulsion systemODI 11673043

Steering

1 report
“The steering wheel is loose and feels as if it wants to come apart from the steering column.”
Owner complaint to NHTSAFiled Dec 14, 2024SteeringODI 11630704
Data from NHTSA Complaints API (owner reports, unverified) · synced Oct 27, 2026

Complaints are unverified owner reports to NHTSA and are not normalized for sales volume. One complaint can cite several components.