Problems · NHTSA complaints

2020 Lincoln Nautilus problems

Owners filed 34 complaints about the 2020 Lincoln Nautilus with NHTSA between Jun 2021 and Oct 2026. The most-cited component is power train (17).

Complaints
34
Filed with NHTSA
Crashes
2
Reported by owners
Fires
0
Reported by owners
Injuries
1
People reported injured
Deaths
0
Reported to NHTSA
01 —By component

Complaints by component

One complaint can cite several components
  1. Power train17
  2. Engine5
  3. Electrical system3
  4. Exterior lighting3
  5. Wheels3
  6. Service brakes3
  7. Structure2
  8. Vehicle speed control2
  9. Back over prevention2
  10. Suspension1
  11. Fuel system, gasoline1
  12. Equipment1
  13. Steering1
  14. Visibility1

Complaints are unverified owner reports to NHTSA and are not normalized for sales volume. One complaint can cite several components.

Data from NHTSA Complaints API · synced Nov 8, 2026NHTSA vehicle page
02 —Trend

When complaints were filed

Does it get worse with age? Complaints per calendar year filed
View as table
Model yearComplaints filed per calendar year
20212
20221
20238
20243
20259
202611

Mileage at failure isn’t a structured field in NHTSA complaint data, so we don’t chart it. Some owners mention it in their reports below.

03 —Owner reports

Top problems in owners’ words

Verbatim from NHTSA complaints, newest first

Power train

17 reports1 crash2 related recalls
“Hennessey Lincoln in Atlanta repaired my car in June 2026. My Torque converter needed to be replaced. My car was there over 20 days. Two weeks after getting it back from shop it started jerking and smoking. It needed another torque converter replacement. Two weeks after getting this car back it did the same thing again. I contacted Ford Warranty they did not help. Lincoln iin Michigan did not attempt to help. I couldn't even get the car in the shop for repair because of lack of employees that work on transmissions and no loaner cars.”
Owner complaint to NHTSAFiled Aug 26, 2026Suspension, Power train, EngineODI 11759875

Engine

5 reports
“My 2020 Lincoln Nautilus has an intermittent jerk during light acceleration with no diagnostic codes. This was confirmed when I had a professional mechanic drive it.”
Owner complaint to NHTSAFiled Jul 6, 2026Power train, EngineODI 11748671

Electrical system

3 reports1 crash
“3rd brake light not working , they have had this issue over several years such as recall on 2025 (25C39) burnt diode in the LED Driver Modules and may cause other lighting failures”
Owner complaint to NHTSAFiled Apr 16, 2026Electrical system, Exterior lightingODI 11731491

Exterior lighting

3 reports
“High mount brake light failure (2nd occurrence) November 2023 at 13,400 miles. Vehicle was repaired under warranty. This occurrence appears to be a repeated faulty part. Failure of high mount brake light creates rear collision potential in low visibility scenarios. The part (13613A High Mount Stop Lamp Assembly) appears to be a known faulty part by manufacturer or vehicle design. There are no warning lamps or messages to warn driver that failure has occurred. Problem could go unnoticed for an extended time.”
Owner complaint to NHTSAFiled Dec 25, 2023Exterior lightingODI 11561745

Wheels

3 reports1 crash
“1. Vehicle Purchase I purchased a 2020 Lincoln Nautilus Reserve from Carvana on February 2, 2026. The vehicle was delivered to me on February 8, 2026. The vehicle was represented as inspected and safe to drive. Within 20 days of ownership, the vehicle experienced a serious mechanical failure involving the wheel assembly. 2. Major Safety Failure While driving, the wheel assembly failed due to damaged or missing wheel studs, causing the wheel to detach/loosen from the vehicle. This created an extreme safety hazard and risk of serious injury or death. The vehicle became unsafe to operate. Evidence includes: Photographs of the wheel hub and broken/missing studs Mechanical inspection documentation 3. Inspection Findings A professional inspection revealed mechanical issues with the vehicle, including: Fuel filter failure Engine air filter failure Evidence of wheel stud damage Potential improper installation or pre-existing mechanical defect These issues indicate the vehicle was not properly inspected prior to sale, despite Carvana advertising a comprehensive inspection. 4. Warranty Claim Denied A claim was submitted to Carvana's warranty department. The claim was…”
Owner complaint to NHTSAFiled Mar 16, 2026WheelsCrash reportedODI 11724795

Service brakes

3 reports1 crash
“MILEAGE: 487,615 27TAWD On [XXX] at [XXX]., the weather was wet from rain. I pushed the reverse button and the car accelerated quickly forward with engine revving. The car kept moving forward while the brake pedal was not responsive for at least 10 times as the car drove through my fence and damaged my neighbor’s garage. The car finally stopped when it hit the garage. Estimate for repairs on vehicle $1485.25. Estimate for damage to wooden fence $2560, neighbor's garage $8000. Engine code scan report on Oct 10, 2025 engine code U3003-16 Battery Voltage Below Threshold. EEC test at dealer on Oct 14, 2025: "no codes in any systems..." Vehicle damage noted. No indicated warning lamps”
Owner complaint to NHTSAFiled Jan 12, 2026Power train, Electrical system, Service brakesCrash reportedODI 11710373
Data from NHTSA Complaints API (owner reports, unverified) · synced Nov 8, 2026

Complaints are unverified owner reports to NHTSA and are not normalized for sales volume. One complaint can cite several components.