Problems · NHTSA complaints
2011 Nissan Murano problems
Owners filed 148 complaints about the 2011 Nissan Murano with NHTSA between Sep 2011 and Jun 2026. The most-cited component is service brakes (38).
Complaints
148
Filed with NHTSA
Crashes
7
Reported by owners
Fires
0
Reported by owners
Injuries
2
People reported injured
Deaths
1
Reported to NHTSA
Complaints by component
One complaint can cite several components
- Service brakes38
- Power train37
- Air bags13
- Structure13
- Electrical system11
- Suspension10
- Visibility10
- Engine7
- Fuel/propulsion system6
- Visibility/wiper5
- Vehicle speed control4
- Seats3
- Steering2
- Electronic stability control (esc)2
Complaints are unverified owner reports to NHTSA and are not normalized for sales volume. One complaint can cite several components.
Data from NHTSA Complaints API · synced Nov 11, 2026NHTSA vehicle page
When complaints were filed
Does it get worse with age? Complaints per calendar year filed
3
5
1
5
7
9
13
25
26
15
12
9
10
5
1
2
View as table
| Model year | Complaints filed per calendar year |
|---|---|
| 2011 | 3 |
| 2012 | 5 |
| 2013 | 1 |
| 2014 | 5 |
| 2015 | 7 |
| 2016 | 9 |
| 2017 | 13 |
| 2018 | 25 |
| 2019 | 26 |
| 2020 | 15 |
| 2021 | 12 |
| 2022 | 9 |
| 2023 | 10 |
| 2024 | 5 |
| 2025 | 1 |
| 2026 | 2 |
Mileage at failure isn’t a structured field in NHTSA complaint data, so we don’t chart it. Some owners mention it in their reports below.
Top problems in owners’ words
Verbatim from NHTSA complaints, newest first
Service brakes
38 reports
“2011 Nissan Murano, While pulling into a parking area the left rear (drivers side) wheel collapsed. Fortunately this happened at a very low speed, (under 10 MPH). Upon inspection it was discovered that the lower control strut had rotted out and separated from the frame causing the wheel to collapse. If this had occurred on a main road at speed it could have caused a very serious accident due to loss of control. In this case it did not happen, as stated it was at low speed and in a parking lot. The deterioration of this strut was never called out by dealer inspite of numerous Multi-point safety inspections during normal periodic vehicle servicing. There was no warning of impending failure, it just occurred! Neither Nissan or the dealer claim any responsibility for the failure of this part(s) Both sides were replaced as both sides had rotted out.”
Power train
37 reports1 crash
“In July 2023, at 55,496 miles on the odometer, the original CVT transmission failed and was replaced at Port City Nissan (120 Spaulding Tpke N, Portsmouth, NH 03801), an authorized Nissan dealership, with a Nissan-supplied rebuilt CVT transmission at a cost of approximately $7,000. The rebuilt transmission was warranted for one year. Approximately 2.5 years and only 26,500 miles after installation, the rebuilt CVT transmission has failed again at approximately 82,000 miles. CVT transmission failure while driving presents a serious safety hazard, as the vehicle may lose power unexpectedly, particularly dangerous at highway speeds, during merges, or in intersections. Pattern of Defect: Nissan’s CVT transmissions have been the subject of widespread consumer complaints and multiple class action lawsuits across various model years. Significantly, Nissan recently updated its warranty on rebuilt CVT transmissions from one year to three years with unlimited mileage for replacements performed after July 2024. This warranty extension strongly suggests Nissan is aware of systemic premature failures in its rebuilt CVT units. The failure of a rebuilt transmission at only…”
Air bags
13 reports6 crashes
“The passenger airbag warning light illuminated and remains on. A Nissan dealer diagnosed the issue as a failure of the Occupant Classification System sensor in the passenger seat. This causes the airbag system to be disabled and could prevent deployment in a crash. I was informed that my 2011 Murano is not included in Nissan’s previous airbag/OCS recalls (such as 16V244), even thought the symptoms appear identical. Repair requires replacement or reprogramming of the seat/OCS components and is very expensive ($2000-$7000). This is a critical safety issue because the passenger airbag may not function at all. Based on similar complaints from other 2011 Murano owners, this my represent a widespread defect that warrants investigation and a recall. Safety needs to be a priority. We were originally told to reset the light by a series of steps involving turning the car on and off. The process worked on a previous incident but now the light remains solid red and reset does not work.”
Structure
13 reports
“Hi i see this vehicle had a recall campaign previously under notice P1261/NTB12-003/NTB14-076. This campaign includes the replacement of the links and other items under this campaign. This vehicle is a convertible and the top frame is once again damaged due to the same recall for links. I recently took the vehicle to Lorenzo Nissan as the top is not working. They advised the frame links are bound, and the frame needs to be replaced. As this was covered under previous recall, the recall is obviously not adequate.”
Electrical system
11 reports2 crashes
“Convertible top not working properly. Sometimes gets stuck and have to drive it to a safe location. Nissan has a Voluntary service campaign For 2011 and 2012 Nissan Murano Cabriolet”
Suspension
10 reports
“Premature Subframe Corrosion: first noticed a knocking noise coming from under rear driver side area when going over bumps with our 2011 Murano. Then the knocking noise (metal on metal sound) got worse and then the back of our vehicle would sway uncontrollably side to side when pressing a little hard on the brakes. Brought the vehicle to the Nissan dealer and was told that the subframe had excessive corrosion and the vehicle is dangerous to drive. Our vehicle has only 106,800 miles and has been garage kept and serviced every year by the Nissan dealership. Discovered online that 100’s, probably 1000’s including unreported incidents of other Nissan owners having the same excessive subframe rusting problem. People have reported their wheels falling off and losing control of vehicle...easily can cause major accident with deaths. There was a recall in 2006 for the same subframe issue but for unknown reasons doesn’t include my vehicle. Nissan has not corrected the cause of the subframe defect and has allowed this dangerous situation to continue with their vehicles even after the recall ended. The parts & labor cost to replace the subframe is between $3,000-$4,000+…”
Data from NHTSA Complaints API (owner reports, unverified) · synced Nov 11, 2026
Complaints are unverified owner reports to NHTSA and are not normalized for sales volume. One complaint can cite several components.