Problems · NHTSA complaints

2017 Nissan Murano problems

Owners filed 107 complaints about the 2017 Nissan Murano with NHTSA between Jan 2017 and Mar 2026. The most-cited component is electrical system (16).

Complaints
107
Filed with NHTSA
Crashes
8
Reported by owners
Fires
2
Reported by owners
Injuries
11
People reported injured
Deaths
0
Reported to NHTSA
01 —By component

Complaints by component

One complaint can cite several components
  1. Electrical system16
  2. Power train14
  3. Vehicle speed control14
  4. Service brakes12
  5. Seat belts7
  6. Air bags7
  7. Visibility/wiper7
  8. Forward collision avoidance5
  9. Seats5
  10. Steering5
  11. Structure5
  12. Engine5
  13. Electronic stability control (esc)5
  14. Fuel/propulsion system3

Complaints are unverified owner reports to NHTSA and are not normalized for sales volume. One complaint can cite several components.

Data from NHTSA Complaints API · synced Oct 28, 2026NHTSA vehicle page
02 —Trend

When complaints were filed

Does it get worse with age? Complaints per calendar year filed
View as table
Model yearComplaints filed per calendar year
20174
201823
201924
202018
20215
20225
202313
20243
20258
20264

Mileage at failure isn’t a structured field in NHTSA complaint data, so we don’t chart it. Some owners mention it in their reports below.

03 —Owner reports

Top problems in owners’ words

Verbatim from NHTSA complaints, newest first

Electrical system

16 reports1 crash2 fires
“Technical Incident Report: Electrical Component Failure Reference: Technical Service Bulletin NTB19-004 Part Number: 873D6-5AA6A (Control Unit/Actuator) Incident Overview On 2/16/26, the vehicle was being operated by the primary driver when a suspected electrical failure occurred. Upon subsequent inspection, the 873D6-5AA6A control unit and its associated wiring harness were found to be severely compromised by thermal damage. Detailed Observations: Thermal Damage: The control unit housing showed significant melting. Residual smoke was present during the inspection, indicating a high-temperature event caused by a short circuit or component failure. Harness Integrity: The wiring harness insulation was melted and charred. Due to the extreme heat, the plastic connector had become brittle and lost all structural integrity. Component Failure: During the attempt to disconnect the unit for safety inspection, the connector shattered, leaving the internal wiring of the harness exposed. Documentation: High-resolution photographs have been captured to document the state of the melted housing, the shattered connector, and the exposed wiring.”
Owner complaint to NHTSAFiled Feb 19, 2026Electrical system, Seat belts, SeatsFire reportedODI 11719246

Power train

14 reports1 crash
“Have noticed when turning a corner vehicle has some slight jerking motions before it picks up speed. Vehicle also has a whining/humming sound that it’s making somewhere in the transmission (CVT). I haven’t ever received a recall or CVT extended warranty about this vehicle before but I received this warranty in the mail last week 11-12-25..This warranty would have covered my problems with the vehicle but I was told it expired last year.. Why send it to me this year and it’s useless”
Owner complaint to NHTSAFiled Nov 19, 2025Power trainODI 11700472

Vehicle speed control

14 reports
“WHEN DRIVING ON THE HIGHWAY WITH THE CRUISE CONTROL ON, THE ICC SYSTEM WILL BEEP, FLASH A WARNING MESSAGE AND TURN THE CRUISE CONTROL OFF AUTOMATICALLY. THE WARNING MESSAGE SAYS, "FRONT RADAR UNAVAILABLE DUE TO OBSTRUCTION.' THEN, THE CRUISE CONTROL AND FRONT RADAR ARE NO LONGER AVAILABLE TO USE UNTIL THE SYSTEM RE-SETS ITSELF OR THE CAR IS TURNED OFF. IT HAPPENED MULTIPLE TIMES IN ONE TRIP.”
Owner complaint to NHTSAFiled Aug 30, 2020Vehicle speed controlODI 11352069

Service brakes

12 reports1 crash
“Car power steering rack liking bad, car has 46k miles This car should be recalled, is got major issues with power steering rack, in which Nissan didn’t do it right do to parts shortage, this is dangerous for my kids this car can burn any second, if you telling me that car at 46 k has a major power steering leek I would never buy this car, we took our car into Nissan they do not want to fix this, they asking $2100 to fix for what Nissan did when they build a car, this has to be on recall list for all Nissan 2017, , local Nissan is ignoring this problem, we will sue , this is a dangerous problem to have on the car, it will catch a fire eventually, start resolving this to avoid law suits. Nissan is recalling more than 56,000 cars because of power-steering hoses that may leak fluid and potentially lead to fires. Nissan North America said the recall affects the 2013-2014 Murano vehicles. The problem stems from the power-steering hose clamp, which may not adequately secure the hose. That could allow the hose to detach and leak power-steering fluid, the company said. Power-steering fluid leaking onto a hot engine or exhaust pipes could cause a fire, Nissan said.”
Owner complaint to NHTSAFiled Sep 5, 2024Steering, Service brakesODI 11612843

Seat belts

7 reports2 crashes1 fire
“We had an accident on January 4. We were rear ended and pushed it to the vehicle in front of us. The truck that hit us was going about 65 miles an hour. Our vehicle is totaled. No air bags deployed and my seat did not engage.”
Owner complaint to NHTSAFiled Jan 5, 2024Air bags, Seat belts, StructureCrash reportedODI 11563690

Air bags

7 reports5 crashes
“The contact owns a 2017 Nissan Murano. The contact stated that while driving at 30 MPH, while the brake pedal was depressed, it floored, and the vehicle failed to stop. Additionally, another vehicle hit the contact's vehicle on the driver's side; however, the air bags failed to deploy. The contact and her son were injured and received medical attention. A police report was not filed. The vehicle was towed to a repair center. The contact related the failure to NHTSA Campaign Number 19V807000 (Service Brakes, Hydraulics). The vehicle was not diagnosed or repaired by an independent mechanic or dealer. The manufacturer was not made aware of the failure. The failure mileage was approximately 42,738.”
Owner complaint to NHTSAFiled Jul 7, 2023Air bags, Service brakesCrash reportedODI 11530956
Data from NHTSA Complaints API (owner reports, unverified) · synced Oct 28, 2026

Complaints are unverified owner reports to NHTSA and are not normalized for sales volume. One complaint can cite several components.