Problems · NHTSA complaints

2016 Nissan Murano problems

Owners filed 108 complaints about the 2016 Nissan Murano with NHTSA between Apr 2016 and Oct 2026. The most-cited component is service brakes (15).

Complaints
108
Filed with NHTSA
Crashes
4
Reported by owners
Fires
1
Reported by owners
Injuries
3
People reported injured
Deaths
0
Reported to NHTSA
01 —By component

Complaints by component

One complaint can cite several components
  1. Service brakes15
  2. Power train15
  3. Engine11
  4. Electrical system11
  5. Air bags11
  6. Structure11
  7. Seats11
  8. Vehicle speed control9
  9. Forward collision avoidance5
  10. Visibility/wiper5
  11. Visibility4
  12. Engine and engine cooling4
  13. Suspension3
  14. Steering2

Complaints are unverified owner reports to NHTSA and are not normalized for sales volume. One complaint can cite several components.

Data from NHTSA Complaints API · synced Nov 12, 2026NHTSA vehicle page
02 —Trend

When complaints were filed

Does it get worse with age? Complaints per calendar year filed
View as table
Model yearComplaints filed per calendar year
201614
201715
201813
201910
202017
20219
20228
20233
20245
20259
20265

Mileage at failure isn’t a structured field in NHTSA complaint data, so we don’t chart it. Some owners mention it in their reports below.

03 —Owner reports

Top problems in owners’ words

Verbatim from NHTSA complaints, newest first

Service brakes

15 reports2 crashes1 fire
“On [XXX], at approximately [XXX]., I was involved in a low-speed, front-end collision while making a left turn from [XXX] onto [XXX]. I was following a Toyota Tacoma that stopped suddenly for a pedestrian near the crosswalk. I immediately applied what I believed was maximum emergency braking pressure to my brake pedal. The pedal felt firm, with apparently normal resistance, but I did not experience the deceleration or braking response I expected. Despite my braking effort, my Murano continued forward and struck the rear of the Tacoma. My VIOFO dashcam recorded the incident, including GPS-indicated vehicle speed and time. The displayed speed was approximately 14 mph at impact. I experienced no noticeable strong deceleration before the collision. I did not observe a forward-collision warning or automatic emergency braking intervention. I subsequently had the vehicle examined by a collision repair facility on [XXX] and Tony Nissan in Waipahu on [XXX]. Electronic scans did not identify braking-system fault codes. Tony Nissan performed an approximately 18-mile road test and reported that it could not reproduce the braking concern. Its inspection included checks for…”
Owner complaint to NHTSAFiled Oct 22, 2026Service brakesCrash reportedODI 11773104

Power train

15 reports
“The contact owns a 2016 Nissan Murano. The contact stated that on two occasions while making a left and right turn, the vehicle lost power and the vehicle was drifted to a safe location on the side of the road while advising others to go around her. There were no warning lights or messages. The vehicle was put into park (P) but then the vehicle was put into drive (D) and reverse (R) the vehicle did not accelerate or reverse as intended. The contact stated that her husband attempted to change gears until the vehicle finally accelerated while in drive (D) after 15 minutes, and the vehicle was taken to the residence. During the first occasion, the vehicle was taken to a dealer where the failure could not be replicated. The manufacturer was notified of the failure. The failure mileage was approximately 81,476.”
Owner complaint to NHTSAFiled May 22, 2026Power trainODI 11739551

Engine

11 reports
“It show in the panel the check engine symbol & sometimes when I turn off the car the windows come down and the radio doesn’t want to work I can’t change stations even turn off the radio I need to shutdown the car and started again and then works the radio”
Owner complaint to NHTSAFiled Apr 18, 2026EngineODI 11732152

Electrical system

11 reports
“The contact owns a 2016 Nissan Murano. The contact stated that while driving at various speeds, the vehicle lost motive power and started to coast. The contact had the vehicle towed to the dealer, and the dealer determined there was corrosion on the battery terminals. The battery cables were repaired. The dealer also mentioned potential engine failure. The engine was not repaired. The failure occurred 3 times. The contact stated that after the second failure, the vehicle was towed to the dealer, and the dealer was unable to identify the cause of the failure. The contact inquired about NHTSA Campaign Number: 21V774000 (Engine and Engine Cooling, Hybrid Propulsion System). The dealer confirmed that the VIN was not included in the recall. The vehicle was not repaired. The contact stated that after the third failure, the vehicle was taken to the dealer, who claimed that the decoration the contact applied around the push-start button was causing a malfunction in communication. The failure persisted. The dealer diagnosed the vehicle with alternator failure, and the alternator was replaced. The contact received a notice about an extended warranty coverage for the…”
Owner complaint to NHTSAFiled Jul 21, 2025Engine and engine cooling, Electrical systemODI 11675001

Air bags

11 reports1 crash1 related recall
“Passenger airbags didn't deploy during a head on collision. Passenger also was hit in her breast by something that came out of driver airbag. No prior airbag warnings. ThP and insurance have inspected the car.”
Owner complaint to NHTSAFiled Mar 24, 2024Air bagsCrash reportedODI 11579152

Structure

11 reports
“Car hood design reflects sunlight directly into drivers eyes impairing vision frequently while driving posing a safety risk including collision with another vehicle or pedestrian etc. The area in question is a three or 4 inch strip running from left to right on the car hood close says to the driver”
Owner complaint to NHTSAFiled Nov 4, 2022Structure, Visibility/wiperODI 11492229
Data from NHTSA Complaints API (owner reports, unverified) · synced Nov 12, 2026

Complaints are unverified owner reports to NHTSA and are not normalized for sales volume. One complaint can cite several components.