2021 Nissan SentraRecalls, problems, MPG & safety

“The contact owns a 2021 Nissan Sentra. The contact stated that while her son was driving at approximately 30-35 MPH, a yellow triangle warning light illuminated, and the vehicle independently applied the brakes forcefully and made a sharp left turn. The vehicle then rolled over twice and landed upside down in a ditch. The driver crawled out through broken glass. The contact stated that the air bags deployed as needed. The contact arrived at the scene and transported the driver to the hospital. The contact's son sustained lap belt bruises on the lower stomach and upper legs, a cut arm, neck, back, and rib pain, a neck contusion, and slightly forward-displaced C2 and C3 vertebrae. A Police report was filed. The vehicle was towed, inspected, and deemed a total loss by the insurance company. The dealer was contacted and informed that the vehicle might have experienced phantom braking. The contact was referred to the manufacturer for assistance. The manufacturer was contacted and advised the contact that a fee was required for a third-party investigator to retrieve data from the Event Data Recorder (EDR). The failure mileage was approximately 75,000.”

“The scope of repair required fixing a recalled tie rod that suffered a catastrophic failure, which directly caused the vehicle’s ADAS, Advanced Emergency Braking (AEB), and collision detection systems to crash. Berman Nissan promised a legally compliant, safe repair but breached this agreement by returning an unsafe vehicle, failing to road-test the steering component (verified by identical check-in/out mileage), and intentionally scrubbing trouble codes to conceal active safety failures. Staff explicitly refused all safety assistance, failed to secure my signature on any authorization paperwork from tow to pick-up, and Nissan corporate stated they were 'not legally required' to resolve the hazards. Service personnel stonewalled the issue, and management only escalated the matter to Service Director Mark Yalda after I disclosed I possessed concrete video proof of the identical mileage and unsigned invoices.”

“The infotainment/radio system in my 2021 Nissan Sentra intermittently reboots and produces static. When this happens, the backup camera freezes or shuts off completely. This has occurred while I was actively reversing, causing a sudden loss of rear visibility. The screen either goes black or restarts, making the backup camera unavailable. This is a safety concern because the backup camera is required for safe reversing, and the failure happens without warning. The issue occurs repeatedly and is not driver-related. The problem appears to be related to the head unit malfunctioning, which disables the backup camera system.”