Problems · NHTSA complaints

1996 Pontiac Grand Am problems

Owners filed 450 complaints about the 1996 Pontiac Grand Am with NHTSA between Jan 1996 and Jul 2017. The most-cited component is electrical system (120).

Complaints
450
Filed with NHTSA
Crashes
32
Reported by owners
Fires
14
Reported by owners
Injuries
68
People reported injured
Deaths
0
Reported to NHTSA
01 —By component

Complaints by component

One complaint can cite several components
  1. Electrical system120
  2. Air bags103
  3. Engine and engine cooling74
  4. Service brakes, hydraulic58
  5. Visibility34
  6. Power train29
  7. Suspension28
  8. Structure21
  9. Fuel system, gasoline20
  10. Steering18
  11. Exterior lighting18
  12. Equipment15
  13. Vehicle speed control9
  14. Tires7

Complaints are unverified owner reports to NHTSA and are not normalized for sales volume. One complaint can cite several components.

Data from NHTSA Complaints API · synced Nov 11, 2026NHTSA vehicle page
02 —Trend

When complaints were filed

Does it get worse with age? Complaints per calendar year filed
View as table
Model yearComplaints filed per calendar year
199628
199762
199838
199956
200049
200142
200269
200321
200420
200510
20065
20078
200816
20096
20107
20114
20123
20132
20142
20150
20161
20171

Mileage at failure isn’t a structured field in NHTSA complaint data, so we don’t chart it. Some owners mention it in their reports below.

03 —Owner reports

Top problems in owners’ words

Verbatim from NHTSA complaints, newest first

Electrical system

120 reports1 crash11 fires1 related recall
“I WAS DRIVING DOWN HIWAY THE CAR DIED I TURNED IT TO THE RIGHT TO GET OFF THE HIWAY AND THE AIRBAG ON DRIVERS SIDE EXPLODED, I HAD THE CAR TOWED AND WAS TOLD THE PASS KEY SYSTEM OR THEFT SYSTEM WENT BAD IN IGNITION SWITCH AND NO EXPLANATION WHY AIR BAG WENT OFF? OR HOW TO FIX ANY OF IT, THIS IS NOW JULY AND I AM STILL HAVING PROBLEMS.”
Owner complaint to NHTSAFiled Jul 7, 2017Electrical system, Air bags, Fuel/propulsion systemODI 11003734

Air bags

103 reports19 crashes2 fires
“I WAS LEAVING MY PLACE OF EMPLOYMENT, HAD JUST BACKED OUT OF MY PARKING SPOT AND PUT THE CAR IN DRIVE. STARTED MOVING FORWARD AND THE DRIVER'S SIDE AIRBAG DEPLOYED. NO BUMPS, NO CONTACT WITH ANOTHER VEHICLE. JUST DEPLOYED. STEERING WHEEL PARTS HIT MY ARM, BRUISED IT PRETTY WELL. HAVE SINCE PURCHASED ANOTHER VEHICLE. *TR”
Owner complaint to NHTSAFiled Apr 21, 2014Air bagsODI 10583887

Engine and engine cooling

74 reports2 crashes2 fires
“WATER GETTING INTO VEHICLE SOMEWHERE BEHIND FIREWALL. STARTED APPROXIMATELY 1YR. AGO. CAUSED ALL LIGHTS ON DASH TO LIGHT UP, NOW VEHICLE WILL NOT START, COULD NOT AFFORD TO HAVE PONTIAC FIX, ALTHOUGH THEY DID ISSUE A WARNING REGARDING ISSUE, BUT WILL NOT HELP WITH REMEDY. *TR”
Owner complaint to NHTSAFiled Apr 9, 2010Engine and engine cooling, Fuel system, gasoline, Electrical system, Structure, EquipmentCrash reportedODI 10324647

Service brakes, hydraulic

58 reports6 crashes
“REAR BRAKES LOCKED UP WHICH MADE THE VEHICLE IMMOBILE. EVERY 15,000 MILES, THE ROTORS AND PADS HAD TO BE REPLACED. SINCE LAST REPORTED, THE CONSUMER CHANGED THE ROTORS, SENSORS AND BRAKE DRUM'S. VEHICLE HAD TO BE TOWED. *PH *JB”
Owner complaint to NHTSAFiled Oct 21, 2003Service brakes, hydraulicODI 10037841

Visibility

34 reports1 crash
“WHEN DRIVING THE VEHICLE AT AN UNDETERMINED SPEED CONSUMER ATTEMPTED TO ROLL THE WINDOW DOWN. HOWEVER, NONE OF THE FOUR WINDOWS WOULD ROLL DOWN. CONSUMER STATED THATTHIS WAS THE SECOND TIME THAT THE POWER WINDOWS FAILED. *AK”
Owner complaint to NHTSAFiled Jun 14, 2004VisibilityODI 10076135

Power train

29 reports
“IN THE PAST 4 MONTHS, I HAVE REPLACED MY HEATER CORE, BECAUSE IT IS PLASTIC, AND THEN THE RADIATOR, NOW THE HEAD GASKET. PROBLEMS OF THIS NATURE FIRST SURFACED WITH HEATER CORE FAILURE, WHICH IS MADE OF PLASTIC AND THEN PROCEEDS THROUGH THE COOLING TO SYSTEM, TO MY CURRENT PROBLEM, HEAD GASKET REPLACEMENT. THE WATER PUMP AND TRANSMISSION HAVE BOTH BEEN REPLACED, WHILE UNDER THE NEW CAR WARRANTY. I TOOK MY CAR TO HARDIN PONTIAC IN ANAHEIM, CA AT 3 PM ON MARCH 4TH. THEY HAVE NOW HAD MY CAR 2 DAYS AND THEY WANT TO CHARGE ME ANOTHER $80 TO FURTHER DIAGNOSE MY COOLANT LEAK. I HAVE OPENED A FILE W/PONTIAC, REF # 1-78-69-0865. PONTIAC DETERMINED THAT, AS I AM THE SECOND OWNER, THE AGE OF THE CAR (1996) AND NUMBER OF MILES (82,622) THEY HAVE NO RESPONSIBILITY. I EXPLAINED TO HER, THAT WHILE I AM THE 2ND OWNER, I PURCHASED THE CAR WHILE IT WAS STILL UNDER THEIR 3 YEAR/36,000 MILE WARRANTY. AND WHILE UNDER WARRANTY, MY TRANSMISSION & WATER PUMP HAD BEEN REPLACED. THE COOLING SYSTEM PROBLEMS BEGAN WHILE UNDER THE NEW CAR WARRANTY. ALSO GM'S N' CAR SERIES HAS NUMEROUS PROBLEMS WITH THEIR COOLING SYSTEMS, I AM BEING PENALIZED, PRIMARILY, BECAUSE I AM THE SECOND OWNER,…”
Owner complaint to NHTSAFiled Mar 6, 2003Engine and engine cooling, Power train, VisibilityODI 10008516
Data from NHTSA Complaints API (owner reports, unverified) · synced Nov 11, 2026

Complaints are unverified owner reports to NHTSA and are not normalized for sales volume. One complaint can cite several components.