Problems · NHTSA complaints

2002 Pontiac Grand Am problems

Owners filed 404 complaints about the 2002 Pontiac Grand Am with NHTSA between Feb 2002 and Mar 2020. The most-cited component is electrical system (150).

Complaints
404
Filed with NHTSA
Crashes
22
Reported by owners
Fires
3
Reported by owners
Injuries
23
People reported injured
Deaths
0
Reported to NHTSA
01 —By component

Complaints by component

One complaint can cite several components
  1. Electrical system150
  2. Exterior lighting100
  3. Engine and engine cooling56
  4. Service brakes, hydraulic29
  5. Visibility24
  6. Steering22
  7. Air bags19
  8. Equipment19
  9. Power train13
  10. Tires13
  11. Engine11
  12. Suspension10
  13. Service brakes9
  14. Structure8

Complaints are unverified owner reports to NHTSA and are not normalized for sales volume. One complaint can cite several components.

Data from NHTSA Complaints API · synced Oct 28, 2026NHTSA vehicle page
02 —Trend

When complaints were filed

Does it get worse with age? Complaints per calendar year filed
View as table
Model yearComplaints filed per calendar year
200224
200331
200443
200540
200643
200746
200828
200920
201024
201110
20127
20139
201438
201520
201610
20172
20184
20194
20201

Mileage at failure isn’t a structured field in NHTSA complaint data, so we don’t chart it. Some owners mention it in their reports below.

03 —Owner reports

Top problems in owners’ words

Verbatim from NHTSA complaints, newest first

Electrical system

150 reports3 crashes2 fires1 related recall
“I WAS DIVING DOWN HWY 70 GOING TO PICK UP MY FIRST DELIVERY FOR THE DAY WHEN, I'M NOT SURE HOW BUT THE KEY CAME OUT OF THE ON POSTION AND FELL OUT ON FLOOR, SCARED I WAS GOING TO CRASH I HURRIEDLY REACHED DOWN AND PUT IT BACK IN AND NOTICED THE SECURITY LIGHT HAD CAME ON AND WITHIN MINUTES IT LOST ALL POWER AND SHUT OFF, LUCKILY I AM A GOOD DRIVER AND DIDN'T CRASH BUT MANAGE TO GET OFF ROAD SAFELY. I'M SO GLAD WORSE DIDN'T HAPPEN. NOW I HAVE NO CAR AND PROBABLY LOST ALL 3 JOBS I HAD.”
Owner complaint to NHTSAFiled Nov 28, 2019Electrical system, Electronic stability control (esc), Fuel/propulsion systemODI 11282802

Exterior lighting

100 reports2 related recalls
“TL* THE CONTACT OWNS A 2002 PONTIAC GRAND AM. WHILE DRIVING APPROXIMATELY 55 MPH, THE CONTACT ATTEMPTED TO MAKE A TURN, BUT THE REAR DRIVER SIDE TURN SIGNAL INDICATOR DID NOT WORK. THE CONTACT REPLACED THE REAR TAIL LIGHT BULBS. WHEN THE HAZARD BUTTON WAS DEPRESSED, THE TURN SIGNAL INDICATOR STARTED TO WORK AGAIN. THE CONTACT STATED THAT THE FAILURE OCCURRED FOR APPROXIMATELY SIX MONTHS. THE VEHICLE WAS NOT TAKEN TO A DEALER OR AN INDEPENDENT MECHANIC FOR DIAGNOSTIC TESTING. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND A CASE WAS FILED. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 130,000.”
Owner complaint to NHTSAFiled Nov 26, 2018Electrical system, Exterior lightingODI 11153694

Engine and engine cooling

56 reports
“WHEN IT RAINS, AT TAKE OFF THE CAR STALLS AND WILL NOT RUN UNTIL IT DRIES OUT. THIS HAS BEEN GOING ON FOR A YEAR OR MORE. I HAVE ALMOST BEEN HIT FROM BEHIND SEVERAL TIMES AS DRIVERS BEHIND ME THINK I AM GOING AND THE CALL STALLS. ONE TIME MY HUSBAND WAS DRIVING ON THE EXPRESSWAY AT 70 AND THE CAR SHUT DOWN. MOST TIME IT SEEMS TO BE WHEN COMING TO A STOP THEN TAKING OFF IT STALLS. THE CAR WILL START THEN AS SOON AS YOU HIT THE GAS OR PUT IT IN GEAR IT SHUTS DOWN. MY DAUGHTER HAS A 2003 ALERO THAT DOES THE SAME THING. THIS IS VERY DANGEROUS AND WE HAVE SEEN MULTIPLE POSTS ONLINE ABOUT THIS AND NOTHING IS BEING DONE. MY HUSBAND TOOK IT TO THE CAR WASH AND IT STARTING ACTING UP SO HE DECIDED TO TRY TO GET IT TO AN AUTOMOTIVE, IT BARELY MADE IT THERE. THE REPAIR FACILITY HAD IT FOR 10 DAYS AND COULD NOT FIGURE OUT WHAT WAS CAUSING IT. I GUESS IF I GET KILLED THEN MAYBE THERE WILL BE AN INVESTIGATION AND SOMETHING WILL BE DONE. I GUESS HERE IS MY PROOF I FILED A COMPLAINT IN CASE I DIE. *TR”
Owner complaint to NHTSAFiled Jun 3, 2014Engine and engine coolingODI 10595771

Service brakes, hydraulic

29 reports1 crash
“AFTER HAVING THE 2ND CATALYTIC CONVERTER IN 2 YRS PUT ON THE ELECTRICAL WENT HAYWIRE. THE ABS,TRAC OFF & SERVICE ENGINE LIGHTS COME & STAY ON FOR NO APPARENT REASON. I'VE HAD IT SERVICED AND NOBODY KNOWS WHY THIS IS HAPPENING. I HAD THE BRAKES INSPECTED AND GIVEN A CLEAN BILL OF HEALTH SO TO SPEAK & YET AT RANDOM TIMES I HAVE NO BRAKES EVEN AFTER HAVING THEM INSPECTED BY PROFESSIONALS. THE CAR NOW OVERHEATS DUE TO THE DEX COOL I WAS TOLD TO USE BECAUSE IT ATE THRU THE CHEAP GASKETS PUT ON BY THE DEALERSHIP WHICH THEY WILL NOT COVER. THE BLINKERS HAVE A MIND OF THEIR OWN AND ONLY WORK DURING THE DAYLIGHT HOURS, I'VE HAD THOSE CHECKED & NEW ONES INSTALLED AS WELL AND THEY STILL ONLY WORK IN THE DAYTIME AND FINALLY THE PLASTIC WINDOW CLIPS ON THE PASSENGER SIDE(BOTH) BREAK CONSTANTLY. I'VE HAD EVERYTHING REPLACED EVEN HE ENGINE! THIS CAR HAS COST ME OVER 20,000. *TR”
Owner complaint to NHTSAFiled Feb 18, 2012Service brakes, hydraulic, Engine and engine cooling, Electrical systemODI 10448447

Visibility

24 reports
“TL* THE CONTACT OWNS A 2002 PONTIAC GRAND AM. THE CONTACT STATED THAT THE FRONT BRAKES WORE PREMATURELY. IN ADDITION, THE CONTACT STATED THAT THE TURN SIGNALS AND THE POWER WINDOW SWITCH FAILED TO ACTIVATE WHEN ENGAGED. THE CONTACT ALSO MENTIONED THAT WATER PENETRATED THROUGH THE SUNROOF. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE FAILURE MILEAGE WAS 95,000 AND THE CURRENT MILEAGE WAS 100,000.”
Owner complaint to NHTSAFiled Jul 9, 2014Electrical system, Visibility, Service brakesODI 10609215

Steering

22 reports6 crashes
“TAKATA RECALL TRANSMISSION - SHIFTS HARD, WENT OUT WITH OUT ANY WARNING LIGHTS. WAS AT A STOP LIGHT WHEN I TRIED TO GO, IT WOULDN'T GO PAST 10 MPH AND WENT ALL THE WAY UP TO 4TH RPM. POWER STEERING LEAKS BAD.”
Owner complaint to NHTSAFiled Aug 24, 2019Steering, Unknown or otherODI 11246229
Data from NHTSA Complaints API (owner reports, unverified) · synced Oct 28, 2026

Complaints are unverified owner reports to NHTSA and are not normalized for sales volume. One complaint can cite several components.