2021 Subaru CrosstrekRecalls, problems, MPG & safety

“On Friday evening, [XXX], while closing the rear driver-side window, I heard a loud mechanical snap, after which the window failed to operate. The window regulator has binding issues (as documented in Subaru TSB 07-189-21R). This mechanical binding disables the anti-entrapment (anti-pinch) safety feature. The sensor is bypassed by the binding/mechanical failure, the window will not reverse when it hits an obstruction. This creates a direct entrapment and crush risk for passengers, specifically young children. A Subaru Customer Advocacy Manager (Jennifer) admitted on a recorded line that “the part should not break” (Case #[XXX]). Despite this admission and the documented safety risk, Subaru of America refused to authorize a safety repair. The failure was inspected and confirmed by an authorized Subaru Service Center (Walser St Paul). No warning lights appeared prior to the failure as it is a pure mechanical defect. I have the recordings, but I’m not able to upload them at the moment. Please let me know if needed.”

“There have been multiple instances where my car has failed to “restart” if the auto-start-stop feature is on. I immediately turn that setting off every time I get into my car because if I pause for too long at a light/stop sign etc.the engine will stall and turn off (without being in park). I have reported this to Subaru on many occasions and they’ve told me to replace the battery, so I did, and nothing changed. I’ve also replaced the starter and that didn’t help either. I’m now unable to turn my car off at gas stations because I’m worried it won’t restart. I just saw that a law suit has opened because of this electrical issue so I wanted to formally report my concerns. This needs to be a safety recall.”

“- Rod #4 failure of unknown cause, although there is speculation that current failure may be related to a major repair in oil system a year ago. - My safety along with my unborn child’s, husband’s and brother in law’s were all at risk. Another driver had to take evasive action to avoid hitting us in an active fast lane on I-70 going between 65-70 mph. There was no shoulder available to pull off on until a half mile up the road. - Yes the problem has been confirmed from the dealership partially. They did not identify a cause for the sudden failure. However stated it could not be determined if this failure is or is not related to a previous major engine repair made a year ago. - The engine has been inspected by the dealership and warranty company. - There were no warning signals prior to either engine failures. The first one being a year ago for head gasket failure that allowed oil to mix with coolant. With the most recent failure the engine ticked briefly after braking to merge for construction, the oil pressure light followed by engine light turned on 5 seconds before engine completely lost power.”