Research · complaint index

Toyota Highlander years to avoidWhat NHTSA complaint data does and doesn’t say

We compared 25 model years of the Toyota Highlander by owner complaints to NHTSA, adjusted for how long each year has been on the road. 2021, 2019, 2022, 2023, 2020, 2018, 2017 stand out with at least twice the typical complaint rate.

01 —Complaint index

Complaints per year on the road

1.0 = typical year for this model
View as table
Model yearComplaints per year since release
20015
200213
200311
200412
200510
200613
20076
200821
20097
201014
201112
201213
201315
201411
201516
201610
201727
201830
201964
202046
202189
202253
202347
202414
20255
YearComplaintsPer year on roadIndexRecallsCrashesSignal
20251050.442Fewest complaints
202443141.174Typical
2023189473.6912Most complaints
2022266534.0520Most complaints
2021535896.7417Most complaints
2020323463.5416Most complaints
2019508644.8322Most complaints
2018273302.3523Most complaints
2017271272.0418Most complaints
2016111100.8314Typical
2015193161.2217Typical
2014138110.855Typical
2013212151.1326Typical
2012191131.0216Typical
2011187120.9514Typical
2010238141.11019Typical
200913470.696Typical
2008406211.61344Typical
200712460.5411Fewest complaints
2006279131.0729Typical
2005225100.8635Typical
2004286120.9532Typical
2003270110.8234Typical
2002327131.0227Typical
200113650.4319Fewest complaints
  • 202510 complaints · 4 recallsFewest complaints
  • 202443 complaints · 7 recallsTypical
  • 2023189 complaints · 9 recallsMost complaints
  • 2022266 complaints · 5 recallsMost complaints
  • 2021535 complaints · 4 recallsMost complaints
  • 2020323 complaints · 4 recallsMost complaints
  • 2019508 complaints · 3 recallsMost complaints
  • 2018273 complaints · 5 recallsMost complaints
  • 2017271 complaints · 4 recallsMost complaints
  • 2016111 complaints · 3 recallsTypical
  • 2015193 complaints · 2 recallsTypical
  • 2014138 complaints · 5 recallsTypical
  • 2013212 complaints · 3 recallsTypical
  • 2012191 complaints · 2 recallsTypical
  • 2011187 complaints · 5 recallsTypical
  • 2010238 complaints · 10 recallsTypical
  • 2009134 complaints · 9 recallsTypical
  • 2008406 complaints · 13 recallsTypical
  • 2007124 complaints · 4 recallsFewest complaints
  • 2006279 complaints · 7 recallsTypical
  • 2005225 complaints · 6 recallsTypical
  • 2004286 complaints · 5 recallsTypical
  • 2003270 complaints · 2 recallsTypical
  • 2002327 complaints · 2 recallsTypical
  • 2001136 complaints · 3 recallsFewest complaints
Data from NHTSA Complaints & Recalls APIs · synced Nov 11, 2026

Fewest complaints for their age: 2025, 2001, 2007.

02 —FAQ

About this comparison

What Toyota Highlander years have the most complaints?

Adjusted for years on the road, 2021, 2019, 2022, 2023, 2020, 2018, 2017 drew at least twice the typical rate of NHTSA owner complaints among the 25 model years compared.

Is this a reliability rating?

No. These are counts of unverified owner complaints to NHTSA. They are not adjusted for how many cars were sold, so a popular year can collect more complaints. Use them to find patterns, then read the reports.

Complaints are unverified owner reports to NHTSA and are not normalized for sales volume. One complaint can cite several components.