Seats: mid
Toyota Motor Engineering & Manufacturing (Toyota) is recalling certain 2021-2025 Highlander and Highlander Hybrid vehicles. The second-row seat backs may fail to lock into position during seat back adjustment.
NHTSA lists 4 safety recalls and 535 owner complaints for the 2021 Toyota Highlander. Most complaints involve power train (229) and service brakes (67). The EPA rates it 23–24 mpg combined, and NHTSA gives it 5 stars overall.
Toyota Motor Engineering & Manufacturing (Toyota) is recalling certain 2021-2025 Highlander and Highlander Hybrid vehicles. The second-row seat backs may fail to lock into position during seat back adjustment.
Southeast Toyota Distributors, LLC (SET) is recalling certain 2021-2024 Highlander vehicles. The 20-inch accessory tires with an insufficient load rating for the vehicle's Gross Axle Weight Rating (GAWR) were installed. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 110, "Tire Selection and Rims."
Toyota Motor Engineering & Manufacturing (Toyota) is recalling certain 2020-2021 Avalon, Avalon Hybrid, Corolla, Highlander, Highlander Hybrid, RAV4, RAV4 Hybrid, Lexus ES350, Lexus RX350, Lexus RX450H, 2021 Sienna Hybrid, Lexus ES250, 2020-2022 Camry, Camry Hybrid, and ES300H vehicles. A short circuit may develop in the Occupant Classification System (OCS) sensor, preventing the front passenger air bag from deploying.
Complaints are unverified owner reports to NHTSA and are not normalized for sales volume. One complaint can cite several components.
Complaints for each Highlander model year we’ve synced.
| Model year | NHTSA complaints |
|---|---|
| 2001 | 136 |
| 2002 | 327 |
| 2003 | 270 |
| 2004 | 286 |
| 2005 | 225 |
| 2006 | 279 |
| 2007 | 124 |
| 2008 | 406 |
| 2009 | 134 |
| 2010 | 238 |
| 2011 | 187 |
| 2012 | 191 |
| 2013 | 212 |
| 2014 | 138 |
| 2015 | 193 |
| 2016 | 111 |
| 2017 | 271 |
| 2018 | 273 |
| 2019 | 508 |
| 2020 | 323 |
| 2021 | 535 |
| 2022 | 266 |
| 2023 | 189 |
| 2024 | 43 |
| 2025 | 10 |
“My 2021 Toyota Highlander XLE began making a high-pitched whining noise when accelerating. When researching this noise, associated with the make, model, and year of my vehicle, it became apparent that the noise is associated with a manufacturer's defect in the [XXX]‑speed transmission (Toyota [XXX]). The cited notification states that the correction for this defect is a transmission replacement that is only covered by the 60,000 mile/5 Year warranty. There are three class-action lawsuits associated with this issue, and I wanted to document my incident in the event that my service appointment with [XXX] Toyota in [XXX], on 11/23/2026 indicates that my transmission is affected by the defect so many have experienced.”
“When traveling at slower speeds and applying the brakes on a slight decline, my 2021 Toyota Highlander HYBRID lurches forward with alarming force. On probably 5 separate occasions, this has nearly resulted in me lurching into traffic running perpendicular to me. I have come within 2-3 feet of lunging into oncoming traffic and I am probably the poster child for defensive driving. I had to push the brake petal forcefully to stop. I have not allowed my daughter to drive my car because of this. I first noticed this maybe 2-3 years ago? That's a guess. Why have i waited? b/c i'm a fool and poor at executive function. I looked it up, and apparently Toyota is aware of this problem (T-SB-0059-23) but apparently has NOT ISSUED A SAFETY RECALL. This is truly shocking to me, considering the recalls i've seen so far with this vehicle have been for things that do not appear as alarming or potentially dangerous as this. According to Toyota, they will only cover this defect up to 36K miles or 36 months (whichever 1st). I called 2 of my local dealerships and neither "service mgr" knew anything about it. Unacceptable. One of them, AFTER they said this, refused to even look up…”
“My 2021 Toyota Highlander is experiencing the exact bumper/under-cover detachment detailed in NHTSA Recall 23V720. In August 2025, an authorized dealer performed the interim 23TA12 clip remedy. That remedy has completely failed. The lower bumper and engine splash shields are unzipping and actively dragging on the ground, creating a severe road hazard. Fred Haas Toyota World on I-45N and Toyota Brand Engagement are both refusing to inspect this failed safety remedy unless I pay an out-of-pocket diagnostic fee. This is a direct violation of the National Traffic and Motor Vehicle Safety Act, which mandates all recall diagnostics and remedies be free.”
Towing, payload and dimensions aren’t in the EPA or NHTSA data, so we don’t list them.
| Version | City | Hwy | Comb. | Fuel / yr | CO₂ g/mi |
|---|---|---|---|---|---|
| Highlander Auto (S8), 6 cyl, 3.5 L, SIDI & PFI; Stop-Start · Front-Wheel Drive | 21 | 29 | 24 | $2,700 | 372 |
| Highlander Auto (S8), 6 cyl, 3.5 L, SIDI & PFI · Front-Wheel Drive | 20 | 28 | 23 | $2,800 | 389 |
| Highlander AWD Auto (S8), 6 cyl, 3.5 L · All-Wheel Drive | 20 | 27 | 23 | $2,800 | 387 |
| Item | Miles | Time | Note |
|---|---|---|---|
| Engine oil & filter | 5,000–10,000 mi | 6–12 months | Follow the oil-life monitor if fitted |
| Tire rotation | 5,000–7,500 mi | Every oil change | Check pressure monthly |
| Engine air filter | 15,000–30,000 mi | 1–2 years | Sooner in dusty areas |
| Cabin air filter | 15,000–25,000 mi | 1–2 years | |
| Brake fluid | — | 2–3 years | Absorbs moisture over time |
| Coolant | 60,000–100,000 mi | 5–10 years | Long-life coolants last longer |
| Spark plugs | 60,000–100,000 mi | — | Iridium/platinum plugs at the long end |
| 12V battery | — | 3–5 years | Heat shortens battery life |
4 safety recalls as of Nov 3, 2026, according to NHTSA. Recall repairs are free at a dealer. Check your VIN to see whether your car is included and whether the repair was done.
Owners filed 535 complaints with NHTSA. The most-cited components are power train (229), service brakes (67), structure (52). Complaints are unverified owner reports and aren't adjusted for how many cars were sold.
The EPA rates the 2021 Toyota Highlander at 23–24 mpg combined, depending on engine and drivetrain (3 versions rated).
NHTSA's New Car Assessment Program gives the 2021 Toyota Highlander 5 out of 5 stars overall.