NHTSA lists 4 safety recalls and 16 owner complaints for the 2024 Toyota Prius Prime. Most complaints involve electrical system (6) and service brakes (2). The EPA rates it 48–52 mpg combined, and NHTSA gives it 5 stars overall.
Toyota Motor Engineering & Manufacturing (Toyota) is recalling certain 2023-2024 Prius Prime, 2023-2026 Prius, and 2025-2026 Prius Plug-in Hybrid vehicles. Water may enter the rear door switch and cause a short circuit, allowing an unlocked rear door to open unexpectedly.
Toyota Motor Engineering & Manufacturing (Toyota) is recalling certain 2022-2026 Toyota, Lexus, and Subaru Solterra vehicles equipped with a Panoramic View Monitor (PVM) system. Please see the recall report for a complete list of models. A software error may cause the rearview camera to freeze or display a blank screen when the vehicle is in reverse. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 111, "Rear Visibility."
Gulf States Toyota, Inc. (GST) is recalling certain Toyota 2023 GR Supra, 2024 4 Runner, Corolla, Grand Highlander, Grand Highlander Hybrid, Land Cruiser Hybrid, Tacoma, Tacoma Hybrid, 2023-2024 BZ4X, Corolla Cross Hybrid, GR Corolla, GR86, Highlander, Highlander Hybrid, Prius, Prius Prime, Sequoia Hybrid, Tundra, Tundra Hybrid, Venza Hybrid, 2023-2025 Crown, and 2025 Camry Hybrid vehicles equipped with GST accessories. The load carrying capacity modification label may display inaccurate added weight values. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 110, "Tire Selection and Rims."
Complaints are unverified owner reports to NHTSA and are not normalized for sales volume. One complaint can cite several components.
“The contact owned a 2024 Toyota Prius Prime. The contact stated that while driving 20 MPH with cruise control engaged, while depressing the brake pedal, the vehicle accelerated. The vehicle crashed into the rear bumper of the vehicle ahead. The air bags deployed and the vehicle was deemed a total loss. The contact was seated in the driver’s seat and sustained injuries to the chest, ankles, knees, neck, shoulders, upper and lower back. Medical attention was provided. The other driver sustained injuries and required medical attention. The vehicle was towed to a tow yard. A Police report was filed. The manufacturer was notified of the failure. The failure mileage was 22,233.”
“Immediately after hard braking to a safe stop the accelerator pedal became unresponsive stranding me in a lane of traffic. I fully released the accelerator then pumped and released it several times. I tried pumping the brakes but nothing restored accelerator function. Finally, I tried shutting the car off then restarting it and that restored normal function for all systems. It was a bit scary and dangerous being stranded in traffic if only for about 1 or 2 minutes. The car was running on battery power and there were about 15 miles of power remaining. I did not see any warning lights or comments on the dashboard during the incident.”
“The design and engineering of this vehicle is defective. All of the vehicles on the road need to be recalled. The outside an inside edges of the tire wear at an extreme rate which will result entire failure, collision, and eventually fatalities. I own two 2024 Prius prime XLE premiums, and I have read online and everyone is having this problem. The torque is so extreme that even the new vehicles cannot maintain alignment. The wheel and tire combination from the factory is simply not suitable for the weight and power of the vehicle.”
Towing, payload and dimensions aren’t in the EPA or NHTSA data, so we don’t list them.
| Version | City | Hwy | Comb. | Fuel / yr | CO₂ g/mi |
|---|---|---|---|---|---|
| Prius Prime SE Auto (variable gear ratios), 4 cyl, 2.0 L · Front-Wheel Drive | 53 | 51 | 52 | $1,150 | 50 |
| Prius Prime Auto (variable gear ratios), 4 cyl, 2.0 L · Front-Wheel Drive | 50 | 47 | 48 | $1,250 | 60 |
| Item | Miles | Time | Note |
|---|---|---|---|
| Engine oil & filter | 5,000–10,000 mi | 6–12 months | Follow the oil-life monitor if fitted |
| Tire rotation | 5,000–7,500 mi | Every oil change | Check pressure monthly |
| Engine air filter | 15,000–30,000 mi | 1–2 years | Sooner in dusty areas |
| Cabin air filter | 15,000–25,000 mi | 1–2 years | |
| Brake fluid | — | 2–3 years | Absorbs moisture over time |
| Coolant | 60,000–100,000 mi | 5–10 years | Long-life coolants last longer |
| Spark plugs | 60,000–100,000 mi | — | Iridium/platinum plugs at the long end |
| 12V battery | — | 3–5 years | Heat shortens battery life |
4 safety recalls as of Nov 12, 2026, according to NHTSA. Recall repairs are free at a dealer. Check your VIN to see whether your car is included and whether the repair was done.
Owners filed 16 complaints with NHTSA. The most-cited components are electrical system (6), service brakes (2), steering (2). Complaints are unverified owner reports and aren't adjusted for how many cars were sold.
The EPA rates the 2024 Toyota Prius Prime at 48–52 mpg combined, depending on engine and drivetrain (2 versions rated).
NHTSA's New Car Assessment Program gives the 2024 Toyota Prius Prime 5 out of 5 stars overall.