NHTSA lists 4 safety recalls and 21 owner complaints for the 2023 Toyota Prius. Most complaints involve electrical system (5) and tires (3). The EPA rates it 49–57 mpg combined, and NHTSA gives it 5 stars overall.
Toyota Motor Engineering & Manufacturing (Toyota) is recalling certain 2023-2024 Prius Prime, 2023-2026 Prius, and 2025-2026 Prius Plug-in Hybrid vehicles. Water may enter the rear door switch and cause a short circuit, allowing an unlocked rear door to open unexpectedly.
Toyota Motor Engineering & Manufacturing (Toyota) is recalling certain 2022-2026 Toyota, Lexus, and Subaru Solterra vehicles equipped with a Panoramic View Monitor (PVM) system. Please see the recall report for a complete list of models. A software error may cause the rearview camera to freeze or display a blank screen when the vehicle is in reverse. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 111, "Rear Visibility."
Gulf States Toyota, Inc. (GST) is recalling certain Toyota 2023 GR Supra, 2024 4 Runner, Corolla, Grand Highlander, Grand Highlander Hybrid, Land Cruiser Hybrid, Tacoma, Tacoma Hybrid, 2023-2024 BZ4X, Corolla Cross Hybrid, GR Corolla, GR86, Highlander, Highlander Hybrid, Prius, Prius Prime, Sequoia Hybrid, Tundra, Tundra Hybrid, Venza Hybrid, 2023-2025 Crown, and 2025 Camry Hybrid vehicles equipped with GST accessories. The load carrying capacity modification label may display inaccurate added weight values. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 110, "Tire Selection and Rims."
Complaints are unverified owner reports to NHTSA and are not normalized for sales volume. One complaint can cite several components.
Complaints for each Prius model year we’ve synced.
| Model year | NHTSA complaints |
|---|---|
| 2001 | 170 |
| 2002 | 193 |
| 2003 | 111 |
| 2004 | 610 |
| 2005 | 1,051 |
| 2006 | 1,440 |
| 2007 | 2,004 |
| 2008 | 1,497 |
| 2009 | 502 |
| 2010 | 2,823 |
| 2011 | 523 |
| 2012 | 688 |
| 2013 | 414 |
| 2014 | 241 |
| 2015 | 166 |
| 2016 | 181 |
| 2017 | 91 |
| 2018 | 38 |
| 2019 | 30 |
| 2020 | 14 |
| 2021 | 6 |
| 2022 | 24 |
| 2023 | 21 |
| 2024 | 27 |
| 2025 | 16 |
“The contact owns a 2023 Toyota Prius. The contact received a recall notification, NHTSA Campaign Number: 26V049000 (Electrical System, Latches/Locks/Linkages)however the parts were unavailable. The dealer was contacted, the contact was informed that the parts were unavailable. The manufacturer was not contacted. The contact had not experienced any failure regarding the unrepaired recall.”
“The contact owns a 2023 Toyota Prius equipped with Toyo Tires, Tire Line: Extensa A/S, Tire Size: 195/50R/19, and DOT Number: N/A. The contact stated that upon taking the vehicle to the dealer for routine maintenance, it was discovered that a bubble had developed in the front driver-side tire. The vehicle manufacturer was notified of the failure. The failure mileage was 15,205.”
“I purchased my 2023 Prius new which comes with a 5 year 60k mile powertrain warranty. My car, at 42.2k miles, has developed a clicking sound when the steering wheel is fully turned to the left and the vehicle is moving slowly. I brought it to the dealer today Oct 2, 2026 and their technician was able to reproduce my concern. However I came across two problems: 1) Their technician claims it is a "suspension" issue and 2) I was told even if it were CV related it would not be covered under warranty. Toyota is aware of this clicking sound and even has multiple bulletins about this exact same issue on their other vehicle models, all of which are covered under the 5 year 60k mile warranty. For example: T-SB-0106-20: "Some 2015 – 2021 model year Corolla vehicles may exhibit a clicking noise when making turns greater than 90 degrees and accelerating with the steering wheel on full lock, such as when performing a U-turn" Other bulletins include: T-SB-0053-25 and T-SB-0028-26. My research shows that suspension related issues are diagnosed with symptoms such as a single clunk sound when hitting bumps or driving over uneven pavement whereas CV issues are diagnosed with…”
Towing, payload and dimensions aren’t in the EPA or NHTSA data, so we don’t list them.
| Version | City | Hwy | Comb. | Fuel / yr | CO₂ g/mi |
|---|---|---|---|---|---|
| Prius Auto (variable gear ratios), 4 cyl, 2.0 L · Front-Wheel Drive | 57 | 56 | 57 | $1,150 | 155 |
| Prius AWD Auto (variable gear ratios), 4 cyl, 2.0 L · Part-time 4-Wheel Drive | 53 | 54 | 54 | $1,200 | 163 |
| Prius XLE/LTD Auto (variable gear ratios), 4 cyl, 2.0 L · Front-Wheel Drive | 52 | 52 | 52 | $1,250 | 169 |
| Prius AWD XLE/LTD Auto (variable gear ratios), 4 cyl, 2.0 L · Part-time 4-Wheel Drive | 49 | 50 | 49 | $1,300 | 179 |
| Item | Miles | Time | Note |
|---|---|---|---|
| Engine oil & filter | 5,000–10,000 mi | 6–12 months | Follow the oil-life monitor if fitted |
| Tire rotation | 5,000–7,500 mi | Every oil change | Check pressure monthly |
| Engine air filter | 15,000–30,000 mi | 1–2 years | Sooner in dusty areas |
| Cabin air filter | 15,000–25,000 mi | 1–2 years | |
| Brake fluid | — | 2–3 years | Absorbs moisture over time |
| Coolant | 60,000–100,000 mi | 5–10 years | Long-life coolants last longer |
| Spark plugs | 60,000–100,000 mi | — | Iridium/platinum plugs at the long end |
| 12V battery | — | 3–5 years | Heat shortens battery life |
4 safety recalls as of Nov 4, 2026, according to NHTSA. Recall repairs are free at a dealer. Check your VIN to see whether your car is included and whether the repair was done.
Owners filed 21 complaints with NHTSA. The most-cited components are electrical system (5), tires (3), power train (3). Complaints are unverified owner reports and aren't adjusted for how many cars were sold.
The EPA rates the 2023 Toyota Prius at 49–57 mpg combined, depending on engine and drivetrain (4 versions rated).
NHTSA's New Car Assessment Program gives the 2023 Toyota Prius 5 out of 5 stars overall.