Problems · NHTSA complaints
2009 Volkswagen CC problems
Owners filed 136 complaints about the 2009 Volkswagen CC with NHTSA between Apr 2009 and Aug 2019. The most-cited component is air bags (59).
Complaints
136
Filed with NHTSA
Crashes
5
Reported by owners
Fires
1
Reported by owners
Injuries
1
People reported injured
Deaths
0
Reported to NHTSA
Complaints by component
One complaint can cite several components
- Air bags59
- Fuel/propulsion system31
- Engine28
- Electrical system13
- Fuel system, gasoline8
- Steering8
- Power train7
- Vehicle speed control5
- Seat belts3
- Suspension2
- Structure2
- Electronic stability control (esc)2
- Engine and engine cooling2
- Visibility2
Complaints are unverified owner reports to NHTSA and are not normalized for sales volume. One complaint can cite several components.
Data from NHTSA Complaints API · synced Nov 11, 2026NHTSA vehicle page
When complaints were filed
Does it get worse with age? Complaints per calendar year filed
2
5
3
2
9
9
9
37
27
25
8
View as table
| Model year | Complaints filed per calendar year |
|---|---|
| 2009 | 2 |
| 2010 | 5 |
| 2011 | 3 |
| 2012 | 2 |
| 2013 | 9 |
| 2014 | 9 |
| 2015 | 9 |
| 2016 | 37 |
| 2017 | 27 |
| 2018 | 25 |
| 2019 | 8 |
Mileage at failure isn’t a structured field in NHTSA complaint data, so we don’t chart it. Some owners mention it in their reports below.
Top problems in owners’ words
Verbatim from NHTSA complaints, newest first
Air bags
59 reports1 crash2 related recalls
“TAKATA RECALL - I HAVE RECEIVED URGENT RECALLS SINCE APRIL 2016...I HAVE BEEN DRIVING WITH A KNOWN DANGEROUS/DEADLY ISSUE FOR 34 MONTHS...I HAVE ATTEMPTED TO HAVE THE SERVICE COMPLETED, HAVE BEEN ON A WAITING LIST AT SEVERAL DEALERSHIPS, WAS PUT ON ANOTHER ONE TODAY AFTER MAKING ANOTHER CALL. HOW DOES TAKATA GET AWAY WITH THIS??? I WAS TOLD TO WAIT ON FUEL PUMP RECALL UNTIL AIRBAG WORK.”
Fuel/propulsion system
31 reports
“TL* THE CONTACT OWNS A 2009 VOLKSWAGEN CC. THE CONTACT STATED THAT THE FUEL PUMP LEAKED AND SPLASHED FUEL AT ALL TIMES. THE CONTACT STATED THAT THE REAR PASSENGER SEAT WAS SOAKED WITH FUEL AND THE CHECK ENGINE INDICATOR ILLUMINATED. THE VEHICLE WAS TAKEN TO DREYER & REINBOLD VOLKSWAGEN (800-315-2288, LOCATED AT 1301 SOUTH US 31, STE 3, GREENWOOD, IN 46143) WHERE IT WAS DIAGNOSED THAT THE FUEL PUMP WAS CRACKED IN MULTIPLE PLACES AND NEEDED TO BE REPLACED. THE TECHNICIAN INFORMED THE CONTACT THAT THE VEHICLE WAS UNSAFE TO DRIVE AND COULD CATCH FIRE. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 101,000. THE VIN WAS UNKNOWN.”
Engine
28 reports3 crashes1 fire
“VW IS AWARE THAT THERE ARE ISSUES WITH MANY OF THEIR CARS FOR VW/AUDI/PORSCHE WHERE THE TIMING CHAIN GIVES PREMATURELY AND NO RECALL HAS BEEN DONE ON THESE VEHICLES. THERE IS A CIVIL LAWSUIT THAT HAS BEEN SETTLED BUT THE PAYOUTS HAVE NOT BEEN DISSEMINATED SINCE IT WAS SETTLED IN 2018. THIS IS A MAJOR CONCERN DUE TO THERE BEING A VAST NUMBER OF MAKES AND MODELS WITH THIS MANUFACTURER YET THEY HAVE YET TO TAKE FULL RESPONSIBILITY FOR THE DEFECTS IN THEIR CALLS. I HAVE A 2009 VW CC THAT I HAVE YET TO RECEIVE ANY REIMBURSEMENT ON COSTS TO REPAIR THIS ISSUE. WHEN I WROTE INTO VW TO ADVISE THEM OF MY PROBLEM AND TO ONLY ASK THAT I BE REIMBURSED FOR THE COSTS OF REPAIR, THEY RESPONDED WITH "SORRY, YOUR WARRANTY HAS EXPIRED." MY CAR WAS IN MOTION MANY TIMES WHILE I WAS ON LONG DISTANCE TRAVEL OR IN THE CITY AND IT STALLED ON ME TWO TIMES WHILE IN MOTION. BOTH TIMES I HAD TO HAVE MY CAR TOWED IN BEFORE I FOUND OUT THE EXACT ISSUE WITH IT. THE LAST TIME I WAS GOING OVER A BRIDGE AND MY CAR WOULD NOT ACCELERATE WHILE IN TRAFFIC GOING AT LEAST 50 MPH.”
Electrical system
13 reports1 crash
“TL* THE CONTACT OWNS A 2009 VOLKSWAGEN CC. ON SEVERAL OCCASIONS, AFTER THE VEHICLE WAS PARKED OVERNIGHT, THE BATTERY BECAME DRAINED AND THE VEHICLE FAILED TO START. THE BATTERY WAS REPLACED; HOWEVER, THE FAILURE RECURRED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. AN INDEPENDENT MECHANIC WAS CONSULTED, BUT WAS UNABLE TO PROVIDE A CAUSE FOR THE FAILURE. THE VEHICLE WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 17V509000 (FUEL SYSTEM, GASOLINE). THE VEHICLE WAS NOT REPAIRED. AN UNKNOWN DEALER AND THE MANUFACTURER WERE NOTIFIED. THE FAILURE MILEAGE WAS NOT AVAILABLE.”
Fuel system, gasoline
8 reports1 crash1 related recall
“TL* THE CONTACT OWNS A 2009 VOLKSWAGEN CC. WHILE DRIVING BETWEEN 45 AND 65 MPH, THE ELECTRONIC POWER CONTROL WARNING INDICATOR ILLUMINATED AND THE VEHICLE LOST FORWARD MOTION ABILITY. WHILE RESEARCHING THE FAILURE, THE CONTACT BECAME AWARE THAT THE VEHICLE WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 17V509000 (FUEL SYSTEM, GASOLINE); HOWEVER, THE PART TO DO THE RECALL REPAIR WAS NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. JEFF D'AMBROSIO AUTO GROUP (1221 E LANCASTER AVE, DOWNINGTOWN, PA 19335, (610) 269-9500) WAS CONTACTED AND CONFIRMED THAT THE PART WAS NOT AVAILABLE. THE FAILURE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED. THE APPROXIMATE FAILURE MILEAGE WAS 118,000. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.”
Steering
8 reports
“WHILE TRYING TO START THE ENGINE (PARKED) ON COLD WEATHER (APROX. 20F), "STEERING COLUMN LOCK" ASSERTS AND ENGINE SHUTS DOWN. IT HAPPENS ALMOST EVERY TIME, IF OUTSIDE TEMPERATURE IS BELOW ABOUT 35F. I HAVE TO TRY SEVERAL TIMES WITH SLIGHT PRESSURE ON STEERING WHEEL, BEFORE STEERING GETS UNLOCKED.”
Data from NHTSA Complaints API (owner reports, unverified) · synced Nov 11, 2026
Complaints are unverified owner reports to NHTSA and are not normalized for sales volume. One complaint can cite several components.