Problems · NHTSA complaints
2014 Volkswagen CC problems
Owners filed 80 complaints about the 2014 Volkswagen CC with NHTSA between Mar 2014 and Sep 2025. The most-cited component is air bags (52).
Complaints
80
Filed with NHTSA
Crashes
3
Reported by owners
Fires
0
Reported by owners
Injuries
2
People reported injured
Deaths
0
Reported to NHTSA
Complaints by component
One complaint can cite several components
- Air bags52
- Fuel/propulsion system12
- Electrical system10
- Engine6
- Steering5
- Service brakes3
- Exterior lighting2
- Vehicle speed control2
- Fuel system, gasoline1
- Latches/locks/linkages1
- Back over prevention1
- Electronic stability control (esc)1
- Power train1
- Wheels1
Complaints are unverified owner reports to NHTSA and are not normalized for sales volume. One complaint can cite several components.
Data from NHTSA Complaints API · synced Nov 11, 2026NHTSA vehicle page
When complaints were filed
Does it get worse with age? Complaints per calendar year filed
2
3
27
15
14
2
2
3
5
4
2
1
View as table
| Model year | Complaints filed per calendar year |
|---|---|
| 2014 | 2 |
| 2015 | 3 |
| 2016 | 27 |
| 2017 | 15 |
| 2018 | 14 |
| 2019 | 2 |
| 2020 | 2 |
| 2021 | 3 |
| 2022 | 5 |
| 2023 | 4 |
| 2024 | 2 |
| 2025 | 1 |
Mileage at failure isn’t a structured field in NHTSA complaint data, so we don’t chart it. Some owners mention it in their reports below.
Top problems in owners’ words
Verbatim from NHTSA complaints, newest first
Air bags
52 reports2 crashes3 related recalls
“The contact owns a 2014 Volkswagen CC. The contact stated while driving 30 MPH, the air bag warning light illuminated. Additionally, the steering wheel control buttons and the horn became inoperable. The contact related the failure to NHTSA Campaign Number: 15V483000 (Air Bags). The local dealer was contacted and informed the contact that the VIN was not included in the recall. The vehicle was not diagnosed or repaired. The manufacturer was notified of the failure and informed the contact that the VIN was not included in a recall. The failure mileage was approximately 50,000.”
Fuel/propulsion system
12 reports1 crash
“TAKATA RECALL ON NOVEMBER 11, 2017, I TOOK MY CAR TO TONY VOLKSWAGEN IN WAIPAHU, HAWAII TO REPLACE THE TAKATA AIR BAGS. IT TOOK ONE WHOLE YEAR FOR THEIR SERVICE DEPARTMENT TO GET THE PART AND GET BACK TO ME. TERRIBLE SERVICE. ON AUGUST 3RD, 2018, I RECEIVED A TAKATA RECALL AGAIN SAYING IT WAS NOT REPLACED. THE NAME OF THE SERVICE ADVISOR WAS 51448 AARON CHAN FROM TONY VOLKSWAGEN IN WAIPAHU HAWAII. THIS IS MY COMPLAINT. IT WAS NEVER REPLACED IN THE FIRST PLACE. UNETHICAL AND FRAUDULENT!!! I COULD HAVE GOTTEN INTO AN ACCIDENT ALL THIS TIME THINKING IT WAS FIXED.”
Electrical system
10 reports
“The clockspring on my vehicle is out. I know this has been a MAJOR issue and recalls with my make and model of cars (Volkswagens). It is not fair that all models and makes are not included in the clockspring recall. This is a major safety issue with the airbag and horn not working.”
Engine
6 reports
“Hi, I’ve had my turbocharge replaced in October of 2020 at the Volkswagen dealership in Wichita, KS. Just recently my car started driving funny again such as not accelerating like it should with a slight whining noise. I can only get up to 25-30 mph then the whining noise starts up to where I have to take my foot off the gas, let my speed drop itself then proceed to accelerate again which is very dangerous. Since I had already experienced this problem not even 3 years ago I knew but I still went to get the car diagnosed and again it is the same exact problem not even 3 years later.”
Steering
5 reports
“The airbag light went off in the instrument cluster. I hear what sounds like a disconnected cable rubbing against the steering wheel whenever I try to make a turn. All buttons in the steering wheel are non functional after the incident. Really concerned if the airbag won’t deploy and cause fatal or deadly injuries in case of crash. I don’t feel safe driving it in this condition.”
Service brakes
3 reports
“MY VEHICLE START WITH THE PROBLEM AT 33KMILES. NOW I'M AT 37KMILES AND IT'S HAPPENING DAILY. AFTER STARTING THE VEHICLE AND PUTTING IT ON DRIVE, THE BRAKE WILL NOT WORK PROPERLY AND STARTED MAKING A SCREECHING NOISE. ALL OF THE WARNING LIGHTS ON THE DASHBOARD LIT UP, THE MESSAGE CENTER SHOWS ERROR WITH AIRBAG, ABS BRAKE, VEHICLE STABILIZATION...ETC. I AM AFRAID FOR MY LIFE, THIS VEHICLE IS NOT SAFE TO DRIVE. I WOULD STOP AND TURN OFF THE ENGINE AND RESTART THE VEHICLE, SOMETIMES THAT RESET THE LIGHTS AND OTHER TIMES THAT DOES NOT HELP. THE BIGGEST CONCERN IS THE BRAKES NOISES AND THE POWER STEERING GETS UNSTABLE, AND AFRAID THE AIRBAG MIGHT NOT WORK PROPERLY IN CASE OF AN ACCIDENT. I JUST UPDATE THE AIRBAG FROM THE LAST RECALL. I CAN'T DRIVE WITH MY BABY IN THE CAR BECAUSE OF THE ISSUES.”
Data from NHTSA Complaints API (owner reports, unverified) · synced Nov 11, 2026
Complaints are unverified owner reports to NHTSA and are not normalized for sales volume. One complaint can cite several components.