2013 Volkswagen CC problems

“While I was driving I notice my steering wheel making a crumbling of plastic noise when I made any kind of turn . A few days later my Airbag error lamp started to blink. I parked and restarted my engine then the airbag became solid . My dash read “Airbag Error” . I notice all my steering wheel buttons do not work . Came home and neither does my horn . My car has never been in accident , but I feel it’s a safety hazard . I’m basically driving mute and I’m sure my airbag will not deploy in case of accident . Also, Vw does have a recall on the Clock spring but was never completed due to not hearing back from manufacturer . That was a few years back and do not understand how recalls work , but a recall was started for a reason and NOT completed. Is that even possible? This a serious safety issue if I’m in an accident without an Airbag . Also the horn will not work in case to warn other drivers of a possible fatal hazard”

“DRIVING HOME ON THE FREEWAY THE ENGINE STARTED MAKING ABNORMAL NOISE (TICKING). CALLED THE DEALERSHIP WHERE I PURCHASED THE CAR AND LET THEM KNOW I WAS BRINGING IT IN TO BE CHECKED OUT. ON THE WAY THERE THE ENGINE STOPPED RUNNING AND I PULLED OVER AND HAD IT TOWED TO THE DEALERSHIP. SEVERAL DAYS LATER DEALERSHIP CALLED AND TOLD ME THE TIMING CHAIN BROKE AND CATASTROPHICLY DESTROYED THE ENGINE. PURCHASED THE VEHICLE CERTIFIED USED WITH 25,578 MILES. AT THE TIME OF THE ENGINE FAILURE IT HAD 62,569 MILES. THE TIMING CHAIN THAT DESTROYED THE ENGINE PREMATURELY FAILED. I HEARD ABOUT A CLASS ACTION LAWSUIT SETTLEMENT IN NEW JERSEY FOR THIS PROBLEM AND IT APPEARED MY MAKE AND MODEL VEHICLE WAS IN THE GROUP TO BE REIMBURSED FOR DAMAGES. WITH NO OTHER OPTIONS I HAD TO TAKE MONEY FROM MY RETIREMENT SAVINGS AND REPLACE THE ENGINE. AFTER ABOUT ONE MONTH I RECEIVED A TEXT FROM THE DEALERSHIP SAYING THEY HAD BAD NEWS. APPARENTLY AFTER REPLACING THE ENGINE, THEY STARTED THE CAR AND IN TWO MINUTES THEY HEARD AN ABNORMAL KNOCK COMING FROM THE ENGINE AND TOLD ME THAT THE NEW ENGINE WAS GOING TO NEED TO BE REPLACED. NOW I JUST FOUND OUT THAT MY YEAR VEHICLE 2013 CC VW IS NOT PART…”

“The contact owns a 2013 Volkswagen CC. The contact stated that while driving at an undisclosed speed, the air bag warning light illuminated. Additionally, the horn was inoperable. The vehicle was taken to an independent mechanic who informed the contact that no fault codes were retrieved. The vehicle was not repaired. The manufacturer was not made aware of the failure. The failure mileage was approximately 79,652.”

“TL* THE CONTACT OWNS A 2013 VOLKSWAGEN CC. THE CONTACT STATED THAT THE VEHICLE FAILED TO ACCELERATE AND THE ELECTRONIC POWER CONTROL WARNING INDICATOR ILLUMINATED. THE VEHICLE WAS TOWED TO MICHAEL VOLKSWAGEN (6061 N BLACKSTONE AVE, FRESNO, CA 93710, (559) 431-7504) WHERE IT WAS DIAGNOSED THAT THE FUEL PUMP MODULE, FUEL PUMP, AND HIGH PRESSURE FUEL PUMP NEEDED REPLACEMENT. THE DEALER ALSO STATED THAT THE VEHICLE WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 17V509000 (FUEL SYSTEM, GASOLINE). THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND STATED THAT THE RECALL ONLY COVERED THE FUEL PUMP MODULE. THE FAILURE MILEAGE WAS APPROXIMATELY 120,000. THE VIN WAS NOT AVAILABLE.”

“WHEN I TRY TO START MY CAR, MY STEERING STARTS SHAKING BADLY FOR 30 SECONDS. THE WHOLE CAR IS SHAKING AS WELL. AFTER THE SHAKING, THE STEERING FREEZES AND LOCKED. THE RED STEERING WORKING SIGN SHOWS UP. I CANNOT DRIVE THE CAR AT ALL. THE SAME ISSUE HAS BEEN WIDELY REPORTED BY MANY VW CUSTOMERS ONLINE. YOU CAN FIND SEVERAL VIDEOS ON YOUTUBE. VW DEALERS TOLD ME THEY CANNOT FIX IT AND REFUSED TO REPLACE IT AS WELL.”

“I HAVE REPLACE TWO SET OF TIRES ON MY 2013 VOLKSWAGEN CC. I TWICE BY TWO DIFFERENT VEHICLE MAINTENANCE COPIES THAT BOTH SET OF TIRES SHOWED CUPPING WEAR. THIS IS DUE TO VEHICLE SUSPENSION, SHOCKS, STRUTS. CURRENTLY THERE A LARGE NUMBER OF CUSTOMERS WHO PURCHASE THE VOLKSWAGEN CC MODEL COMPLAINING OF THE SAME PROBLEM. THERE WAS ALSO AN APPARENT LAWSUIT FILE (CASE 1:17-CV-23033-RNS), AGAINST VOLKSWAGEN OF AMERICA REGARDING THE SAME ISSUE MANY CUSTOMERS ARE HAVING. I FILED A COMPLAINT WITH VOLKSWAGEN OF AMERICA REGARDING MY PROBLEM, STATING THAT IN THE PASS COUPLE OF YEARS I HAD TO REPLACE TWO SET OF TIRES FOR THIS REASON. TIRE CUPPING CAN BE VERY DANGEROUS DUE TO UNEVEN TIRE WARE, NOT TO MENTION THE SUSPENSION BEING THE MAIN PROBLEM OF THE VEHICLE. IMPROPER SUSPENSION COULD LEAD TO DANGEROUS BREAKING ISSUES. AFTER READING THE MANY REVIEWS FROM CUSTOMERS COMPLAINING ABOUT THE SAME ISSUE, AND REPORTING THIS ISSUE TO VOLKSWAGEN TO NO AVAIL SINCE 2010. I'M ASKING NNTSA TO PLEASE INVESTIGATE THIS DANGEROUS ISSUE THAT VOLKSWAGEN IS NOT ADMITTING TO. I HAVE INCLUDED THE COURT DOCUMENT THAT WAS FILED IN AUGUST OF 2017.”