Problems · NHTSA complaints
2015 Volkswagen CC problems
Owners filed 30 complaints about the 2015 Volkswagen CC with NHTSA between Dec 2016 and Nov 2024. The most-cited component is fuel/propulsion system (10).
Complaints
30
Filed with NHTSA
Crashes
0
Reported by owners
Fires
0
Reported by owners
Injuries
0
People reported injured
Deaths
0
Reported to NHTSA
Complaints by component
One complaint can cite several components
- Fuel/propulsion system10
- Air bags8
- Electrical system5
- Engine4
- Fuel system, gasoline2
- Exterior lighting2
- Back over prevention2
- Steering2
- Electronic stability control (esc)2
- Suspension2
- Service brakes1
- Forward collision avoidance1
- Structure1
- Power train1
Complaints are unverified owner reports to NHTSA and are not normalized for sales volume. One complaint can cite several components.
Data from NHTSA Complaints API · synced Nov 11, 2026NHTSA vehicle page
When complaints were filed
Does it get worse with age? Complaints per calendar year filed
1
5
6
4
4
3
1
3
3
View as table
| Model year | Complaints filed per calendar year |
|---|---|
| 2016 | 1 |
| 2017 | 5 |
| 2018 | 6 |
| 2019 | 4 |
| 2020 | 4 |
| 2021 | 3 |
| 2022 | 1 |
| 2023 | 3 |
| 2024 | 3 |
Mileage at failure isn’t a structured field in NHTSA complaint data, so we don’t chart it. Some owners mention it in their reports below.
Top problems in owners’ words
Verbatim from NHTSA complaints, newest first
Fuel/propulsion system
10 reports
“Started having problems with the fuel tank at around 65,000 I had an extended warranty on the vehicle and around 80,000 they replaced the entire fuel tank… recently, I started smelling gas very strongly inside my vehicle and took it to a honest mechanic who was able to find the fuel pump which is located behind the backseats he told me the pump is sweating and there’s a puddle of gas in it and that’s why I have the strong smear smell of gas in my vehicle. He says that it’s not even safe for me to drive the vehicle at this time and at this time, I’m trying to buy another car because I have to keep the windows down, so I don’t pass out from the smell of gas … I called Appleton Volkswagen of Sanford as they switched out the whole fuel tank at 80,000. The vehicle has about 190,000 now … there was just a recall put out for the fuel pump for certain Volkswagen year 2015 and above, but the CC is not on this.? I I feel like it should be in the recall because my car is very unsafe to drive and I’m scared that I’m gonna blow up a fire of flames right now just driving it to the repair they’re not because this is very unsafe ……”
Air bags
8 reports2 related recalls
“My Cruise Control unit will not engage. And I have (6) six warning lamps showing every time I operate the car. With these lamps showing on the info system screen, the cruise control Will not engage! I asked the dealership about it. And was told that the wheel bearing unit has moved away from where it is bolted on. And now it is touching the Air Bag control module. That's why I've got six lamps showing up on the center info screen, every time I operate the car. And on another incident. I was traveling on the interstate and their was some water that had collected in a dip between hills. And when I traveled through it, the force of the water flowing into the engine department, knocked the cruise control OFF. Disengaged it. I'm am available for inspection of said vehicle. Oh yes, this happened once before, but all of a sudden all the warnings lamps turned off. But I'm not so lucky now. It doesn't seem to affect the Air Bags any, But I could be Wrong! The dealer explained what has happened within the components of my problem. But, since I wasn't forth coming to pay them to check or repair it, nothing got done. And it has been going on for about 6 - 8 months.”
Electrical system
5 reports
“AS I WAS MAKING A U-TURN I COULD HEAR A NOICE FROM MY STEELING WHEEL AND IMMEDIATELY THE AIRBAG LIGHT CAME ON AND READ "ERROR: AIRBAG". I COULDN'T HELP BUT PANIC THINKING OF ALL THE POSSIBILITIES THAT CAN HAPPEN. I NOTICED THE BUTTONS ON THE STEERING WHEEL WEREN'T WORKING AND LATER REALIZING MY HORN DIDNT WORK EITHER. I CALLED THE NEAREST DEALERSHIP AND THEY AUTOMATICALLY WANTED TO CHARGE ME FOR A DIAGNOSIS. THEY INSISTED THAT THEY HAD ALREADY WORKED ON AN AIRBAG RECALL (69Y5) MY CAR HAD AND THAT THE DIAGNOSIS FOUND "NUMEROUS CODES." ONE OF THEM WAS CODE VAG00588 -DRIVER AIRBAG IGNITER UPPER LIMIT EXCEEDED TELLING ME THEY NEED TO INSTALL A NEW STEELING WHEEL CLOCK SPRING. DEBRIS LIKE FIBERS AND HAIRS INTERFERED WITH THE WIRES CAUSING THE WIRES TO BREAK INTERNALLY AND RESULTING IN A LOSS OF ELECTRICAL CONNECTION TO THE DRIVERS FRONTAL AIRBAG. MEANING IT WILL PREVENT THE AIRBAG FROM DEPLOYING IN THE EVENT OF A CRASH. THEY QUOTED ME A PRICE OF $971.77 FOR REPAIRS PLUS THE $160.00 FOR THE DIAGNOSIS. I WAS FURIOUS AND REFUSED TO SPEND MORE MONEY ON REPAIRS. I HAVE ALWAYS TAKEN CARE OF EVERYTHING MY CAR NEEDS. I'VE SPENT SO MUCH MONEY ON IT ALREADY. BUT THIS IS WHERE…”
Engine
4 reports
“DEALER STATES FORWARD CLUTCH AND DUAL MASS FLYWHEEL NEEDS REPLACEMENT BASED ON DIAGNOSIS AND MECHANIC EXPERIENCE AS THEY CANNOT "CHECK" THESE PARTS. THEY ALSO STATE I NEED TO REPLACE INJECTORS AND HAVE A "MANUAL DECARBON" PROCEDURE DUE TO THE DIRECT INJECTION SYSTEM CREATING CARBON DEPOSITS. THESE ARE APPARENTLY WELL KNOWN ISSUE WITH THIS AND SIMILAR VW MODELS. THE CAR HAS <100,000 MILES AND IS 5 YEARS OLD. THESE ARE NOT MAINTENANCE ITEMS PER SE AND FALL UNDER THE CATEGORY OF DEFECTIVE COMPONENTS/SYSTEMS. VW HAS EXTENDED THE WARRANTY ON THESE TRANSMISSIONS FOR PREVIOUS MODEL YEARS FOR MANY MODELS BUT NOT ON THIS ONE YET. INTERNET SEARCHES REVEAL MANY COMPLAINTS OF THE SAME PROBLEMS. THE COST FOR REPAIRS IS $5,600.”
Fuel system, gasoline
2 reports1 related recall
“The contact owns a 2015 Volkswagen CC. The contact stated while stopped at a traffic signal, the signal changed to green and the contact depressed the accelerator pedal; however, the vehicle stalled. The contact attempted to restart the vehicle, but the vehicle failed to start. The contact stated that numerous warning lights were illuminated on the instrument panel while attempting to start the vehicle. The contact had the vehicle towed to an independent mechanic who diagnosed the vehicle and determined that the fuel pump had failed and needed to be replaced. The vehicle was not repaired. The mechanic informed the contact of NHTSA Campaign Number: 17V509000 (Fuel System, Gasoline). The manufacturer was not informed of the failure. The failure mileage was approximately 105,000.”
Exterior lighting
2 reports
“The contact owns a 2015 Volkswagen CC. The contact stated that while operating the vehicle, the back over prevention camera failed to display an image. Additionally, the brake lights and turn signals failed to operate as needed, and the electronic trunk latch was inoperable. Upon inspection, the contact discovered that the trunk wiring harness was damaged from wire fatigue, caused by the opening, and closing of the trunk lid. The contact replaced the wiring harness. The electronic trunk latch mechanism was not replaced. The manufacturer was notified of the failure, but no assistance was provided. The local dealer was not contacted. The failure mileage was 60,000.”
Data from NHTSA Complaints API (owner reports, unverified) · synced Nov 11, 2026
Complaints are unverified owner reports to NHTSA and are not normalized for sales volume. One complaint can cite several components.