Problems · NHTSA complaints

2013 Volvo S-Class problems

Owners filed 94 complaints about the 2013 Volvo S-Class with NHTSA between Jan 2013 and Sep 2026. The most-cited component is engine (37).

Complaints
94
Filed with NHTSA
Crashes
5
Reported by owners
Fires
1
Reported by owners
Injuries
10
People reported injured
Deaths
0
Reported to NHTSA
01 —By component

Complaints by component

One complaint can cite several components
  1. Engine37
  2. Air bags8
  3. Electrical system7
  4. Visibility/wiper6
  5. Power train5
  6. Structure5
  7. Service brakes5
  8. Seat belts4
  9. Vehicle speed control3
  10. Fuel/propulsion system3
  11. Tires3
  12. Wheels3
  13. Latches/locks/linkages2
  14. Steering1

Complaints are unverified owner reports to NHTSA and are not normalized for sales volume. One complaint can cite several components.

Data from NHTSA Complaints API · synced Oct 30, 2026NHTSA vehicle page
02 —Trend

When complaints were filed

Does it get worse with age? Complaints per calendar year filed
View as table
Model yearComplaints filed per calendar year
20136
20145
20154
20168
20176
20186
201910
202010
202113
20225
202310
20247
20253
20261

Mileage at failure isn’t a structured field in NHTSA complaint data, so we don’t chart it. Some owners mention it in their reports below.

03 —Owner reports

Top problems in owners’ words

Verbatim from NHTSA complaints, newest first

Engine

37 reports
“I am submitting this report to formally document a severe safety-related failure involving my 2013 Volvo S60, VIN # [XXX] . This vehicle is part of the Volvo brand, widely recognized and marketed as among the safest in the world. Incident Summary: On [XXX], at approximately [XXX] in Norwalk, Connecticut, the vehicle experienced a catastrophic mechanical failure while in operation. The auxiliary (serpentine) belt suddenly failed, shredded itself, and wrapped around the timing pulley. Debris from the failed belt entered the timing belt housing — a supposedly sealed and protected compartment — causing the timing belt to jump. This resulted in an immediate loss of engine power while driving, placing me in a highly vulnerable position. Fortunately, I was not on a multi-lane highway or in fast-moving traffic. Had I been traveling on a busier route, the sudden loss of power could have led to a serious crash and potential injury. This failure represented a genuine threat to my safety. Further inspection revealed that: The lower crankshaft sprocket had skipped three teeth due to the intrusion of the auxiliary belt. The timing belt, although not broken, was off track. A…”
Owner complaint to NHTSAFiled May 13, 2025Steering, Power train, EngineODI 11660749

Air bags

8 reports5 crashes1 related recall
“I was driving through an intersection and my curtain airbags on each side deployed on their own without being in a accident or collision of any kind. There were no indicators or warning lights of malfunction at the time. I just heard a loud pop and saw smoke and the airbags were deployed.”
Owner complaint to NHTSAFiled Sep 11, 2026Air bagsODI 11763556

Electrical system

7 reports
“The “Tire Pressure System” warning appeared and has not turned off. New TPMS sensors were installed but the dealership could not get the car to calibrate despite multiple attempts. It has come to my attention that other models of Volvo have this same trouble, and a software update is required.”
Owner complaint to NHTSAFiled Aug 25, 2025Electrical systemODI 11682826

Visibility/wiper

6 reports
“Since we purchased the car in December, water was observed on occasion streaking down the inside of the windshield. The headliner is damp after rain, and is stained from water as a result. Additionally defrost/defog wasn’t working, and my son reported having to pull over and wait for the rain to stop so he could drive with the windows down in order to be able to see the road. INCREDIBLY unsafe/unable to drive in the rain. I recently applied pressure to the inside of the windshield with my fingertips by the A-pillars on both driver and passenger side to test the seal and visually confirmed the windshield was lifting off of the frame, revealing a broken seal along the top and sides of the windshield.”
Owner complaint to NHTSAFiled Jul 15, 2024Visibility/wiperODI 11602261

Power train

5 reports1 related recall
“THE VEHICLE SHIFTS ERRATICALLY IN STOP AND GO TRAFFIC WITH FREQUENT SURGES AND JOLTS AT LOW GEARS. THIS ALSO OCCURS AT HIGHER TEMPERATURES (AFTER DRIVING FOR A WHILE ON HOT DAYS) AND DURING STOP AND GO TRAFFIC ON HOT DAYS. TRANSMISSION ENGAGES SLOWLY AFTER A FULL STOP AND OFTEN WITH A JERK, ESPECIALLY FELT WHEN STOPPED AT AN INCLINE. ALL OF THESE JERKS AND JOLTS OCCUR AROUND GEARS 1 OR 2 AND DURING STOPPING OR STARTING FROM STOP.”
Owner complaint to NHTSAFiled Apr 22, 2020Power trainODI 11321927

Structure

5 reports
“My drivers side door latch will no longer open from the inside or the outside. I have to climb across to the passenger side and go out the opposite door. I am reporting this because this vehicle is part of the volvo "P3" platform which includes the S60, and they had a huge recall to replace all the door latch mechanisms for this exact reason.”
Owner complaint to NHTSAFiled Jan 17, 2024StructureODI 11565928
Data from NHTSA Complaints API (owner reports, unverified) · synced Oct 30, 2026

Complaints are unverified owner reports to NHTSA and are not normalized for sales volume. One complaint can cite several components.