Problems · NHTSA complaints

2014 Volvo XC60 problems

Owners filed 16 complaints about the 2014 Volvo XC60 with NHTSA between Sep 2013 and Apr 2026. The most-cited component is electrical system (5).

Complaints
16
Filed with NHTSA
Crashes
1
Reported by owners
Fires
0
Reported by owners
Injuries
1
People reported injured
Deaths
0
Reported to NHTSA
01 —By component

Complaints by component

One complaint can cite several components
  1. Electrical system5
  2. Engine4
  3. Vehicle speed control3
  4. Visibility/wiper2
  5. Seat belts2
  6. Fuel system, gasoline2
  7. Back over prevention1
  8. Power train1
  9. Exterior lighting1
  10. Wheels1
  11. Service brakes1
  12. Fuel/propulsion system1
  13. Equipment adaptive/mobility1
  14. Other / unknown1

Complaints are unverified owner reports to NHTSA and are not normalized for sales volume. One complaint can cite several components.

Data from NHTSA Complaints API · synced Nov 10, 2026NHTSA vehicle page
02 —Trend

When complaints were filed

Does it get worse with age? Complaints per calendar year filed
View as table
Model yearComplaints filed per calendar year
20131
20145
20151
20160
20170
20180
20192
20202
20211
20221
20230
20241
20251
20261

Mileage at failure isn’t a structured field in NHTSA complaint data, so we don’t chart it. Some owners mention it in their reports below.

03 —Owner reports

Top problems in owners’ words

Verbatim from NHTSA complaints, newest first

Electrical system

5 reports1 crash1 related recall
“When I purchased my 2014 Volvo XC 60 I was told that it was in good overall condition and believe that after driving it for the vehicle in full and brought it back because it needed a current inspection. Within four days of taking it home after the inspection, the PCV valve went bad and I had a minor leak in the middle center top of the windshield that dripped in and left watermarks on my headliner. So again I called the dealer and explained to them what was going on. I took it back they corrected the PCV valve and said that they had my windshield Repaired and sealed by a professional windshield installer. Once again, I picked up my new car and I went home with it. The first rainstorm we got the inside of my car was flooded to the point where it shorted out my sunroof switch so now I can use my sunroof and there is mildew smell all through my car , floorboard on the driver side side gets soaked along with everything else from about the center all the way to the left and down the side of the windshield I feel that more than half of that windshield is not secured properly in there and sealed and could lead to serious injury to myself or possibly Someone else. I…”
Owner complaint to NHTSAFiled Aug 11, 2024Electrical system, Unknown or other, Visibility/wiperODI 11607775

Engine

4 reports
“The contact owns a 2014 Volvo XC60. The contact stated that the vehicle was consuming an excessive amount of engine oil. The AWD system light was illuminated, and the message “AWD Disabled” was displayed. The maintenance light was illuminated. Additionally, there was an abnormal knocking sound coming from the front passenger’s side of the vehicle. The vehicle was taken to the local dealer, where the dipstick and gasket were replaced, but the failure recurred. The dealer provided the contact with the cost for the diagnostic test and the repair. The vehicle was not repaired. The manufacturer was contacted by email and mail, but no additional assistance was provided. The failure mileage was approximately 90,000.”
Owner complaint to NHTSAFiled Aug 29, 2025Power train, EngineODI 11683932

Vehicle speed control

3 reports1 crash
“I AM COMPLAINING ABOUT UNINTENDED ACCELERATION RECENTLY EXPERIENCED WHILE PARKING MY CAR IN A PARKING LOT AND THE MANUFACTURING CANNOT TELL ME IF AND WHEN ANY RECALLS WERE UPDATED ON MY CAR PRIOR TO PURCHASE. THE CAR STARTED ACCELERATING AFTER I REMOVED MY FOOT FROM ACCELERATOR AND STARTED TO BREAK INTO A STOP SO I COULD PARK THE CAR IN THE PARKING LOT. BECAUSE THE CAR LURCHED FORWARD IN FULL THROTTLE IT CAUSED ME TO CRASH INTO THE BRICK BUILDING. THE HIGH VROOM NOISE STARTED AS SOON AS I TURNED INTO THE PARKING SPOT AND STARTED TO BREAK. THE AUTOMATIC BREAKING SYSTEM NEVER ENGAGED WHICH IN THIS MODEL SHOULD HAVE PREVENTED THE CRASH. THE BREAKS WERE OF NO USE SINCE THE HIGH SPEED IN LESS THAN 4 FEET OF THE PARKING SPOT AND WALL. THE CAR IS NEW WITH ONLY ABOUT 1200-1300 MILES AND I AM BEING TOLD THAT IT WAS MY FAULT WHEN I KNOW IT WAS ELECTRONIC FAILURE CONTROLLING THE ACCELERATION. THE DAY BEFORE IN A PARK POSITION ON A SUNNY DAY THE WIPERS WENT ON AUTOMATICALLY AND I HAD TROUBLE MAKING THEM STOP. WEDNESDAY AND THURSDAY PRIOR TO THE ACCIDENT THE SIDE MIRRORS KEPT AUTOMATICALLY ON THEIR OWN MOVE TO A DOWNWARD POSITION MAKING IT DANGEROUS TO DRIVE AND I HAD TO…”
Owner complaint to NHTSAFiled Jul 22, 2014Electrical system, Vehicle speed controlCrash reportedODI 10615386

Visibility/wiper

2 reports
“Wipers continually run. Headlights will not flip to high beam at times.”
Owner complaint to NHTSAFiled Feb 24, 2022Electrical system, Exterior lighting, Visibility/wiperODI 11453874

Seat belts

2 reports1 related recall
“I HAVE RECEIVED TWO RECALL NOTICES FOR DEFECTIVE DRIVER AND FRONT PASSENGER SEAT BELT FASTENERS (NHTSA RECALL 20V-378). THE NOTICES ARE DATED 29 AUG 2020 AND 9 DEC 2020. I HAVE CALLED THE LOCAL VOLVO DEALER REPEATEDLY TO SCHEDULE FOR COMPLETION OF THIS RECALL. EACH TIME THEY SAY THEY DO NOT HAVE THE PARTS AND APOLOGIZE. IN THE MEANWHILE, THE RISK OF THE SEAT BELT FAILING PERSISTS. MORE THAN SIX MONTHS HAVE PASSED SINCE THE INITIAL NOTICE WHICH I CONSIDER TO BE AN EXCESSIVE PERIOD OF TIME. WHAT CAN BE DONE TO EXPEDITE THE COMPLETION OF THIS RECALL? ANY ADVICE YOU CAN PROVIDE, OR ACTIONS YOU COULD TAKE WOULD BE APPRECIATED. THANK YOU FOR CONSIDERATION OF THIS REQUEST. [XXX] CINCINNATI, OH [XXX]”
Owner complaint to NHTSAFiled Mar 1, 2021Seat beltsODI 11398489

Fuel system, gasoline

2 reports
“WHILE DRIVING MY 2014 VOLVO XC60. I COULD FEEL THE CAR STOPPING. LUCKILY I WAS ON A LOCAL ROAD AND WAS ABLE TO PULL INTO A PARKING LOT WITHOUT INCIDENT. THE VOLVO HAD RUN OUT OF GAS, BUT THE FUEL GAUGE WAS SHOWING THAT MY TANK WAS MORE THAN HALF WAY FULL. THIS IS THE SECOND TIME THAT I HAVE HAD THIS PROBLEM WITH THE CAR, AND THIS IS MY SECOND REPORT. THE CONFIRMATION NUMBER FROM MY PREVIOUS COMPLAINT WAS 10569092. *TR”
Owner complaint to NHTSAFiled May 27, 2014Fuel system, gasolineODI 10594212
Data from NHTSA Complaints API (owner reports, unverified) · synced Nov 10, 2026

Complaints are unverified owner reports to NHTSA and are not normalized for sales volume. One complaint can cite several components.