Problems · NHTSA complaints

2017 Volvo XC60 problems

Owners filed 16 complaints about the 2017 Volvo XC60 with NHTSA between Jan 2018 and Aug 2026. The most-cited component is electrical system (5).

Complaints
16
Filed with NHTSA
Crashes
2
Reported by owners
Fires
1
Reported by owners
Injuries
2
People reported injured
Deaths
0
Reported to NHTSA
01 —By component

Complaints by component

One complaint can cite several components
  1. Electrical system5
  2. Fuel/propulsion system3
  3. Tires2
  4. Air bags2
  5. Engine2
  6. Power train2
  7. Forward collision avoidance1
  8. Service brakes1
  9. Vehicle speed control1
  10. Steering1
  11. Structure1
  12. Other / unknown2

Complaints are unverified owner reports to NHTSA and are not normalized for sales volume. One complaint can cite several components.

Data from NHTSA Complaints API · synced Nov 10, 2026NHTSA vehicle page
02 —Trend

When complaints were filed

Does it get worse with age? Complaints per calendar year filed
View as table
Model yearComplaints filed per calendar year
20182
20194
20202
20211
20221
20233
20241
20250
20262

Mileage at failure isn’t a structured field in NHTSA complaint data, so we don’t chart it. Some owners mention it in their reports below.

03 —Owner reports

Top problems in owners’ words

Verbatim from NHTSA complaints, newest first

Electrical system

5 reports1 related recall
“The support battery for start/stop started to show on the dash and tells me that service is required about 2 weeks ago. "THE LOCATION OF THE BATTERY IS MY CONCERN". A month ago, the air coming out from the vent of the ac/heater started to smell like a rotten egg, a very strong smell that gives me a headache and makes me dizzy. This smell comes and go.I had to open the windows and switch to recycled air, this helps a little bit. I brought my Volvo to 2 shops about 3 weeks ago before I went to the dealer on Feb 16, 2024. The first shop smelled it and said they checked the catalytic converter and run a diagnostics and emission and they said emission is very good and there is no problem with the catalytic converter and suggested to bring it to the dealer. They said it could be coming from the battery and I told them that the battery is new and main battery has a box casing so the strong smell is definitely not coming from the main battery. I didn't know that there was another battery. I brought it to an exhaust shop and said the same thing, no leaks in the pipe and catalytic converter and smoke coming from the exhaust looks normal and smells normal. Next I brought…”
Owner complaint to NHTSAFiled Feb 19, 2024Electrical systemODI 11572708

Fuel/propulsion system

3 reports
“I will followup once I have a report from a mechanic. My car stalled while driving in heavy traffic; a pedestrian ran in front of me and I braked. I didn't hit anything or anyone, not even a pothole. My car stalled and all the dashlights went off. I put the car in park and tried to restart, but it would not start. My emergency lights wouldn't work and because I was on a busy thoroughfare in DC, my daughter and I were nearly rear ended by a bus. Even after we got out of the car, we watched other cars nearly hit it because it couldn't be pulled over and the emergency flashers wouldn't turn on. The mechanic said that the battery was fine. I had a regularly serviced oil change 2k miles ago, and everything was fine. The mechanic will replace the starter since the car will no longer start, but said that a bad starter would not cause the car to just die in heavy traffic. I called Volvo to report the issue, but they said they wouldn't take safety reports unless it was towed to a Volvo dealer. Of course, my car stalled out far away from a Volvo dealer, and roadside assistance only tows to the nearest mechanic.”
Owner complaint to NHTSAFiled Jun 7, 2022Electrical system, Engine, Fuel/propulsion systemODI 11468005

Tires

2 reports
“235/55R19. Tire blowed up while driving on the interstate highway I-57. Tire pressure was checked at 35 psi before the ride.”
Owner complaint to NHTSAFiled Aug 18, 2026TiresODI 11757769

Air bags

2 reports1 crash2 related recalls
“SRS Airbag light came on three times in a month but did not stay on. Took it to Volvo dealership to see what the issue was. According to dealership- there was loose pin tension in the left front door harness. They checked for codes and received SRS B11A081 left side pressure sensor message failures. Followed VIDa fault tracing and found the loose tension in SRS pins in the driver door harness. They had to replace the SRS terminal pins and splice wiring. The dealership did mention that this has happened with 3 or 4 different Volvo models already this year. It sounds like it's a defect in the manufacturing of the SRS system within the doors. However, Volvo warranty will not cover this repair. My primary concern was that the airbag was deactivated this entire time, even when the light was off. Again, the warning only came on for three trips in an entire month. I had assumed it was a software glitch, since when my software needs updating electrical things start to happen (i.e. spacial sensors going off when nothing is around me and I'm parked).”
Owner complaint to NHTSAFiled Jun 5, 2023Electrical system, Air bagsODI 11525373

Engine

2 reports
“ENGINE CONTROL MODULE (ECM) FAILED AT 56,000 MILES. CAR HAS BECOME INOPERABLE.”
Owner complaint to NHTSAFiled May 17, 2019Power train, Electrical system, EngineODI 11208247

Power train

2 reports
“CONSTANT PROBLEMS/FAILURES WITH START/STOP FUNCTION. CAR'S ELECTRICAL SYSTEM WILL COMPLETELY SHUT DOWN FOR NO REASON WHILE IN TRAFFIC AND ENGINE WILL NOT RESTART. CAR HAS TO BE SHUT OFF AND SYSTEM HAS TO BE RE-BOOTED. DEALER SERVICE DEPT CAN FIND NO PROBLEM. MOST RECENTLY, CAR'S STARTER MOTOR FAILED AND HAD TO BE REPLACED UNDER WARRANTY BY THE DEALER. HAVING THE CAR'S ENGINE START/STOP SYSTEM CONSTANT FAIL IS A SERIOUS SAFETY RISK. WE HAD SERVERAL NEAR-MISS ACCIDENTS CAUSED BY THIS FAILURE. THE WORK AROUND HAS BEEN TO MANUALLY DISABLE THE START/STOP FUNCTION, WHICH HAS TO BE DONE EACH TIME THE CAR IS STARTED FOR THE FIRST TIME.”
Owner complaint to NHTSAFiled Feb 6, 2018Power train, Electrical systemODI 11067266
Data from NHTSA Complaints API (owner reports, unverified) · synced Nov 10, 2026

Complaints are unverified owner reports to NHTSA and are not normalized for sales volume. One complaint can cite several components.