Problems · NHTSA complaints

2007 Cadillac SRX problems

Owners filed 52 complaints about the 2007 Cadillac SRX with NHTSA between Jun 2007 and Sep 2023. The most-cited component is power train (12).

Complaints
52
Filed with NHTSA
Crashes
3
Reported by owners
Fires
1
Reported by owners
Injuries
5
People reported injured
Deaths
0
Reported to NHTSA
01 —By component

Complaints by component

One complaint can cite several components
  1. Power train12
  2. Electrical system7
  3. Visibility7
  4. Service brakes6
  5. Engine6
  6. Air bags5
  7. Structure5
  8. Electronic stability control (esc)3
  9. Steering3
  10. Vehicle speed control2
  11. Exterior lighting2
  12. Engine and engine cooling2
  13. Visibility/wiper1
  14. Fuel/propulsion system1

Complaints are unverified owner reports to NHTSA and are not normalized for sales volume. One complaint can cite several components.

Data from NHTSA Complaints API · synced Nov 8, 2026NHTSA vehicle page
02 —Trend

When complaints were filed

Does it get worse with age? Complaints per calendar year filed
View as table
Model yearComplaints filed per calendar year
20073
20085
20093
20100
20114
20122
20131
20148
20157
20166
20173
20183
20194
20202
20210
20220
20231

Mileage at failure isn’t a structured field in NHTSA complaint data, so we don’t chart it. Some owners mention it in their reports below.

03 —Owner reports

Top problems in owners’ words

Verbatim from NHTSA complaints, newest first

Power train

12 reports1 crash1 related recall
“TL* THE CONTACT OWNS A 2007 CADILLAC SRX. THE CONTACT STATED THAT THE REAR DIFFERENTIAL LEAKED WITHOUT WARNING. IN ADDITION, THE CHECK ENGINE INDICATOR ILLUMINATED. THE VEHICLE WAS TAKEN TO GERMAIN CADILLAC (4200 MORSE CROSSING, COLUMBUS, OH 43219, (614) 421-2007) WHERE THE MECHANIC PLACED STRUTS ON THE VEHICLE. THE CONTACT WAS INFORMED ABOUT THE REAR DEFERENTIAL THAT MAY LEAK. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED FOR THE LEAK. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 150,000. THE VIN WAS UNKNOWN.”
Owner complaint to NHTSAFiled Aug 9, 2019Power train, EngineODI 11242792

Electrical system

7 reports
“The contact owns a 2007 Cadillac SRX. The contact stated while his mom was driving on a hot day, upon attempting to remove the key from the ignition, the vehicle failed to turn off. While in accessory mode, the vehicle failed to turn off. There were no warning lights illuminated. The vehicle was taken to the local dealer. The vehicle was not diagnosed or repaired. The manufacturer was contacted, but no assistance was provided. The failure mileage was approximately 80,000.”
Owner complaint to NHTSAFiled Sep 7, 2023Electrical systemODI 11543221

Visibility

7 reports1 crash
“TL* THE CONTACT OWNS A 2007 CADILLAC SRX. THE CONTACT STATED THAT THE SUN ROOF WAS LEAKING WATER ON THE REAR DRIVER SIDE OF THE VEHICLE. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 67,604. THE VIN WAS NOT AVAILABLE.”
Owner complaint to NHTSAFiled Aug 7, 2015VisibilityODI 10746958

Service brakes

6 reports
“PLEASE INVESTIGATE! APPROX. 3 DAYS AGO I WAS COMING TO A STOP SIGN IN A RESIDENTIAL AREA & APPLIED BRAKES. SPEED LIMIT IS 25, BUT I WAS GOING SLOWER, JUST TO THE CORNER PAST MY HOME. NOT ONLY DID BRAKES NOT WORK- THE CAR BEGAN TO ACCELERATE ON ITS OWN TO ABOUT 35-40 MPH- NO GAS APPLIED. TRIED PUMPING BRAKES, SHIFTING THE CAR INTO NEUTRAL, REVERSE, PARK- ALL WHILE AT AN UNEXPECTED ACCELERATED SPEED. I PLOWED INTO A RESIDENTIAL YARD WHICH HAD A SMALL HILL THINKING MAYBE I COULD STOP THE CAR THAT WAY. THAT DIDN'T WORK. I SWERVED BACK INTO THE STREET; CAR STILL REVVING AND MOVING FORWARD. AT THAT POINT I THOUGHT I WAS GOING TO CRASH INTO A HOUSE, POLE OR ANOTHER VEHICLE. I ENDED UP HALFWAY ON THE STREET AND HALFWAY ON A CURB AFTER CONTINUOUSLY TRYING THE BRAKES AND SHIFTING FROM DRIVE TO PARK (VEHICLE STILL ACCELERATING AS IF IT WAS POSSESSED!!) AND JUST BEFORE HITTING A LIGHT POLE, WITH DRIVER SIDE DOOR OPEN THINKING I'D RATHER JUMP OUT OF A MOVING VEHICLE THAN DIE FROM RAMMING INTO A POLE, HOUSE OR CAR- I THOUGHT TO TURN PHYSICALLY TURN OFF THE IGNITION WHILE THE VEHICLE WAS IN DRIVE. THIS IS THE ONLY WAS THE CAR WOULD STOP MOVING. THIS WAS A VERY DISTURBING AND…”
Owner complaint to NHTSAFiled Jul 6, 2020Vehicle speed control, Electronic stability control (esc), Service brakesODI 11337721

Engine

6 reports1 fire
“2 TIMING CHAINS WITHIN 8 MONTHS JUST PUT THE SECOND ONE IN ON SATURDAY AND 4 DAYS LATER THE CAR IS MAKING THE SAME NOISE AGAIN. I HAVE SPOKE TO MANY PEOPLE ABOUT THIS AND THEY ARE TELLING ME THIS IS A PROBLEM WITH THIS MOTOR. THE SECOND TIME THE TIMING CHAIN WENT I WAS DRIVING DOWN ROUTE 55 IN NJ AND THE CAR SHUT OFF AND WOULD NOT START THE FIRST TIME IT WENT I WAS IN THE DRIVEWAY AND WOULD NOT STAY RUNNING. I DO NOT HAVE THE MONEY TO KEEP PUTTING IN THIS OR THE FUNDS TO GET ANOTHER CAR I EXPECT WHEN I PIT MONEY INTO THE CAR I DON'T EXPECT IT TO START RUNNING THE WAY IT WAS WHEN THE TIMING CHAIN WENT.”
Owner complaint to NHTSAFiled May 10, 2018EngineODI 11092886

Air bags

5 reports
“TAKATA RECALL- I HAVE A, SERVICE AIRBAG, WARNING THAT HAS COME ON FOR THE SECOND TIME. I HAVE NEVER HEARD OF A CAR DOING THIS. IS THIS NORMAL? THE FIRST TIME IT CAME ON AND WENT OFF THE SAME DAY, NOW IT HAS BEEN ON A WEEK.”
Owner complaint to NHTSAFiled Feb 22, 2016Air bagsODI 10837435
Data from NHTSA Complaints API (owner reports, unverified) · synced Nov 8, 2026

Complaints are unverified owner reports to NHTSA and are not normalized for sales volume. One complaint can cite several components.