Problems · NHTSA complaints
2009 Cadillac SRX problems
Owners filed 27 complaints about the 2009 Cadillac SRX with NHTSA between Jun 2009 and Aug 2020. The most-cited component is air bags (5).
Complaints
27
Filed with NHTSA
Crashes
2
Reported by owners
Fires
0
Reported by owners
Injuries
3
People reported injured
Deaths
0
Reported to NHTSA
Complaints by component
One complaint can cite several components
- Air bags5
- Power train4
- Engine4
- Vehicle speed control4
- Steering2
- Traction control system2
- Suspension1
- Service brakes1
- Seat belts1
- Fuel/propulsion system1
- Electrical system1
- Structure1
- Tires1
- Seats1
Complaints are unverified owner reports to NHTSA and are not normalized for sales volume. One complaint can cite several components.
Data from NHTSA Complaints API · synced Nov 8, 2026NHTSA vehicle page
When complaints were filed
Does it get worse with age? Complaints per calendar year filed
3
3
0
0
3
3
5
3
2
3
1
1
View as table
| Model year | Complaints filed per calendar year |
|---|---|
| 2009 | 3 |
| 2010 | 3 |
| 2011 | 0 |
| 2012 | 0 |
| 2013 | 3 |
| 2014 | 3 |
| 2015 | 5 |
| 2016 | 3 |
| 2017 | 2 |
| 2018 | 3 |
| 2019 | 1 |
| 2020 | 1 |
Mileage at failure isn’t a structured field in NHTSA complaint data, so we don’t chart it. Some owners mention it in their reports below.
Top problems in owners’ words
Verbatim from NHTSA complaints, newest first
Air bags
5 reports1 crash
“TL* THE CONTACT OWNS A 2009 CADILLAC SRX. WHEN THE VEHICLE WAS STARTED, THE SERVICE AIR BAG INDICATOR CONSISTENTLY ILLUMINATED. THE FAILURE RECURRED EACH TIME THE VEHICLE WAS STARTED. THE VEHICLE WAS NOT TAKEN TO THE DEALER. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND STATED THAT THE VIN WAS NOT INCLUDED IN ANY RECALLS. THE APPROXIMATE FAILURE MILEAGE WAS 98,000.”
Power train
4 reports
“CAR SHUTTERS AND BUCKS AT SPEEDS AROUND 39-55 , NO CHECK ENGINE LIGHT AND I TRIED MULTIPLE TIMES TO CONTACT CADILLAC WITH NO HELP AT ALL ! THE DEALER I DEALT WITH CLOSED ABRUPTLY WITHOUT NOTICE !”
Engine
4 reports
“MY TIMING CHAIN FAILED AT 70,000ML, THERE IS A SB-10043857-3386 BULLETIN NO:11340B :DATE:JULY 2012 THAT SHOULD COVER MY VEHICLE FOR FREE TIMING CHAIN REPLACEMENT. GM DOES NOT WANT TO HONOR THE REPAIR EVEN THOUGH THEY HAVE ISSUED THIS SB. PLEASE HELP. MY VEHICLE IS MANUFACTURED IN 2009 IN MEXICO (DATE ON DOOR TAG) AND IT SHOULD BE PART OF THIS RECALL. PLEASE HELP.”
Vehicle speed control
4 reports1 crash
“TL* THE CONTACT OWNS A 2009 CADILLAC SRX. THE CONTACT STATED THAT WHILE DRIVING AT 60 MPH, THE REDUCE ENGINE SPEED WARNING LIGHT ILLUMINATED AND THE VEHICLE DECELERATED INDEPENDENTLY. THE CONTACT ALSO STATED THAT THE ACCELERATOR PEDAL WAS DEPRESSED BUT THE VEHICLE FAILED TO RESPOND. THE VEHICLE WAS TAKEN TO THE DEALER TO BE DIAGNOSED. THE CONTACT WAS INFORMED THAT THE ACCELERATOR PEDAL SENSOR NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED, HOWEVER THE FAILURE RECURRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 46,762.”
Steering
2 reports
“LOSS OF POWER STEERING WHILE DRIVING. HARD TURNING.”
Traction control system
2 reports
“HAVE HAD MY SRX INTO THE DEALER TWICE FOR THE SAME REASON THAT UPON ACCELERATION OF VEHICLE LOOSES POWER AND HESITATES DUE THE STABILITY TRACTION SYSTEM . IT WILL HESITATE AND THEN KICK IN. THIS IS VERY BAD WHEN TRYING TO TAKE OFF FROM A STOP AND INTO TRAFFIC AND THE CAR JUST LOOSES THE ABILITY TO ACCELERATE. THE ENGINE IS GONG BUT YOUR NOT AND THEN IT WILL FINALLY KICK IN. THE DEALER REPLACED A SENSOR THE LAST TIME BUT THIS TIME SAID THAT THEY HAD THE CODE BUT WAS UNABLE TO DUPLICATE IT WHEN DRIVING IT. SO THEY RESET IT AND ERASED THE CODE BUT UNSURE IF THAT WILL WORK. THEY CLAIM THAT THEY HAVE NEVER HEARD OF IT BUT UPON RESEARCHING THIS ON THE INTERNET HAVE FOUND SEVERAL PEOPLE HAVE HAD THE SAME ISSUES HAPPEN TO THEM TOO. *TR”
Data from NHTSA Complaints API (owner reports, unverified) · synced Nov 8, 2026
Complaints are unverified owner reports to NHTSA and are not normalized for sales volume. One complaint can cite several components.