Problems · NHTSA complaints

2015 Cadillac SRX problems

Owners filed 443 complaints about the 2015 Cadillac SRX with NHTSA between Jan 2015 and Oct 2026. The most-cited component is exterior lighting (302).

Complaints
443
Filed with NHTSA
Crashes
12
Reported by owners
Fires
3
Reported by owners
Injuries
11
People reported injured
Deaths
0
Reported to NHTSA
01 —By component

Complaints by component

One complaint can cite several components
  1. Exterior lighting302
  2. Electrical system45
  3. Suspension29
  4. Visibility/wiper24
  5. Power train18
  6. Service brakes15
  7. Engine9
  8. Structure7
  9. Steering7
  10. Air bags6
  11. Seats6
  12. Vehicle speed control4
  13. Fuel/propulsion system4
  14. Wheels3

Complaints are unverified owner reports to NHTSA and are not normalized for sales volume. One complaint can cite several components.

Data from NHTSA Complaints API · synced Nov 8, 2026NHTSA vehicle page
02 —Trend

When complaints were filed

Does it get worse with age? Complaints per calendar year filed
View as table
Model yearComplaints filed per calendar year
20157
20163
20178
201856
201990
202081
202170
202244
202337
202417
202524
20266

Mileage at failure isn’t a structured field in NHTSA complaint data, so we don’t chart it. Some owners mention it in their reports below.

03 —Owner reports

Top problems in owners’ words

Verbatim from NHTSA complaints, newest first

Exterior lighting

302 reports2 crashes
“the headlights are so dim that the car is not usable at night. I was told by the Cadillac dealership that this is a known problem with GM/Cadillac. The low beam gets so hot that it turns the reflectivity of the chrome to gray. The fix is to replace both right and left headlight assembly.”
Owner complaint to NHTSAFiled Jun 13, 2026Exterior lightingODI 11743939

Electrical system

45 reports1 crash
“Started hearing sounds on both sides of the car while driving. A sound that got louder the faster we went. Driving home on a 65 mile journey, about 12 miles from the house the ABS, Brake, and traction control lights all came on and stayed on. The car felt like it was much harder to drive. Pulled over safely and picked up the manual. Not much in there. Did a quick search on the web and found that this issue seems to be a long standing issue for my model car but that I could try to drive it home but do so with extra caution it don’t drive if the roads were wet. Roads were dry. Made it home and started checking fuses, battery, brake fluid and such Finding all apparently working. Took the car to a service center and explained the problem. He shook his head and said it’s likely the EBCM (electronic brake control module) and that he’s seen lots of them come in. He continued that the issue is that GM has discontinued the EBCM for that car and others. I asked him to run diagnostics and provide me with the codes shown. Unfortunately he was spot on when I saw the print out showing code u056D Brake control module failure. He goes on to say that parts can be hard to find.…”
Owner complaint to NHTSAFiled Oct 17, 2026Electrical system, Service brakes, EngineODI 11771780

Suspension

29 reports3 crashes2 related recalls
“On June 16, 2026, while traveling southbound on Highway 67 in Cedar Hill, Texas, my 2015 Cadillac SRX suffered a sudden, catastrophic tracking failure and crashed into a highway wall (Cedar Hill PD CFS Report 7655). Component Failed & Availability: The rear suspension toe link assembly separated at highway speeds, a direct failure matching active GM safety recall NHTSA 21V473. The totaled, un-repaired vehicle is preserved at a Copart yard and is 100% available for inspection. Safety Risk: The sudden tracking loss at highway speeds caused an immediate, un-correctable collision with a concrete wall, creating a severe, life-threatening risk to myself and surrounding traffic. Service Confirmation: On June 2, 2026 (at 165,006 miles), an independent service center (Discount Tire) documented an over-torque of the rear right wheel to 140 ft-lbs, introducing severe mechanical stress directly adjacent to the defective recall joint right before the crash. Inspections & Warnings: Documented by responding police (CFS Report 7655). There were zero dashboard warning lamps, messages, or physical symptoms prior to the sudden structural failure.”
Owner complaint to NHTSAFiled Jun 19, 2026Suspension, WheelsCrash reportedODI 11745271

Visibility/wiper

24 reports
“My headlights are so dim it looks like I don’t have headlights until I do bright lights. I literally have to drive with bright lights all the time at night. Found this out on [XXX] while trying to get home from Land O Lakes, FL. I don’t do much night driving but at [XXX] I should be able to see.”
Owner complaint to NHTSAFiled Nov 22, 2024Visibility/wiperODI 11626833

Power train

18 reports1 crash
“Elsie Fletcher MD OAG Consumer Protection Division 301 386 6210 Regarding notice received dated 5/7/2025 of case closing 5/28/205: Requesting reopening of [XXX]. Please find attached requested documentation of "Ourisman" brand GM auto repair facilities "Chevrolet of Bowie" and "Chevrolet of Marlow Heights". These new, used, and certified pre-owned car dealerships are providing lock-smithing, auto repair services, advertising check engine light services for GM models unidentified or unavailable by JD Power and the N.A.D.A (National Automobile Dealers Association) for trade-in pricing. This results in: 1) Refurbished, aftermarket automobile repair parts resold by AutoZone, Advance Auto Parts, and Rock Auto of suspect year compatibility and road worthiness. 2) Failing MDOT safety protocols required for state inspection and VEIP compliance, out-of-state registrars can purchase vehicles in VA with GI-Bill accessibility or other states with industry related, company affiliations which are either unsafe or able to be resold in ancillary used car markets. The concerned two vehicles 2012 Chevy Malibu LT (title to myself) and 2015 Cadillac SRX (sold by Cadillac of…”
Owner complaint to NHTSAFiled Aug 13, 2025Power train, Electrical system, EngineCrash reportedODI 11680490

Service brakes

15 reports1 crash
“Nothing has happened yet, however, we just bought this vehicle and the Stabilitrack light came on 2 days after we bought it. We took it to a mechanic and it coded C056D, brake module hardware fault. He said that "the Cadillac must go to the dealership, 2010-2016 SRX's have brake control module problems and they don't make the module anymore so it has to be removed and sent off for rebuild then programmed to the car." How in the world can Cadillac have a known problem, and quit making the part that fixes it? If you get on Cadillac forums, it is all they talk about on these models. Cadillac should be held responsible for fixing this problem for thousands of Cadillac owners so that we can drive with no braking problems!! We just got a bid from our closest Cadillac dealership and the cost to rebuild the part is $2000, labor $1000 and we would be without a car for 2 weeks!!!”
Owner complaint to NHTSAFiled Oct 1, 2025Service brakesODI 11690783
Data from NHTSA Complaints API (owner reports, unverified) · synced Nov 8, 2026

Complaints are unverified owner reports to NHTSA and are not normalized for sales volume. One complaint can cite several components.