NHTSA lists 1 safety recall and 16 owner complaints for the 2023 Chevrolet Silverado 3500. Most complaints involve power train (10) and engine (4).
General Motors, LLC (GM) is recalling certain 2020-2024 Chevrolet Silverado 2500, 3500, GMC Sierra 2500 and 3500 vehicles equipped with power-unlatching tailgates. The tailgate's electronic gate-release switch may short circuit due to water intrusion, which can result in the tailgate inadvertently unlatching while the vehicle is in park.
Complaints are unverified owner reports to NHTSA and are not normalized for sales volume. One complaint can cite several components.
“TRANSMISSION. CURRENTLY AT BILL ROBERTS CHEVROLET LOCATED IN BOLIVAR, MO. 65613. HAULING A FIFTH WHEEL CAMPER, WHEN THE TRUCK NEARLY CAME TO A STOP ON IT'S OWN WHILE GOING DOWN A HIGHWAY. WE CALLED THE DEALERSHIP WHOM SUGGESTED WE TAKE THE TRUCK TO AN O'REILLYS AUTO PARTS SO THEY COULD RUN A DIAGNOSTICS, THEN CALL THE DEALERSHIP BACK FOR FURTHER INSTRUCTION. AFTER DOING THIS WE WERE ADVICED TO TAKE THE TRUCK TO A DEALERSHIP, AND WE DID. IT WAS CONFIRMED THAT THERE ARE BULLENTINES OUT ON THE PARTICULAR VEHICLE FOR THIS PROBLEM. THE PART IS NOT AVAILABLE. I REACHED OUT TO GMC, THEY REPLIED THAT THE PART IS CURRENTLY EXHAUSTED, THE PART REMAINS ON BACK ORDER, AND THEY ARE NOT SURE WHEN IT WILL BE BACK IN INVENTORY. THERE WERE NO WARNING LIGHTS PRIOR TO US LEAVING OUR HOME 40 MINUTES EARLIER. IF THIS BREAK DOWN HAPPENS OFTEN THEN A RECALL SHOULD BE ISSUED.”
“Engine started running extremely rough shaking vehicle. Various warning lights lit up. Took vehicle to dealer and was told that I need a new duramax engine because the cylinders are scored. Vehicle has about 58k miles It has been at the dealer for 3 weeks and they say they have no idea when they can get it fixed. It is my only work vehicle and now I have to rent another vehicle to keep working.”
“The contact owns a 2023 Chevrolet Silverado 3500. The contact stated that after the tailgate became wet from rain, the tailgate unintendedly opened intermittently. The vehicle was taken to the dealer but was not diagnosed or repaired. The dealer confirmed that the failure was related to NHTSA Campaign Number: 24V060000 (Latches/Locks/Linkages); however, the VIN was not included. The manufacturer was not informed of the failure. The failure mileage was approximately 18,000.”
| Item | Miles | Time | Note |
|---|---|---|---|
| Engine oil & filter | 5,000–10,000 mi | 6–12 months | Follow the oil-life monitor if fitted |
| Tire rotation | 5,000–7,500 mi | Every oil change | Check pressure monthly |
| Engine air filter | 15,000–30,000 mi | 1–2 years | Sooner in dusty areas |
| Cabin air filter | 15,000–25,000 mi | 1–2 years | |
| Brake fluid | — | 2–3 years | Absorbs moisture over time |
| Coolant | 60,000–100,000 mi | 5–10 years | Long-life coolants last longer |
| Spark plugs | 60,000–100,000 mi | — | Iridium/platinum plugs at the long end |
| 12V battery | — | 3–5 years | Heat shortens battery life |
1 safety recall as of Nov 9, 2026, according to NHTSA. Recall repairs are free at a dealer. Check your VIN to see whether your car is included and whether the repair was done.
Owners filed 16 complaints with NHTSA. The most-cited components are power train (10), engine (4), latches/locks/linkages (2). Complaints are unverified owner reports and aren't adjusted for how many cars were sold.