NHTSA lists 2 safety recalls and 96 owner complaints for the 2002 Chrysler 3 Series. Most complaints involve electrical system (14) and power train (13).
SABERSPORT IS RECALLING 16,270 COMBINATION CORNER AND BUMPER LAMP ASSEMBLIES OF VARIOUS PART NUMBERS SOLD FOR USE AS AFTERMARKET EQUIPMENT FOR VARIOUS PASSENGER VEHICLES. THESE HEADLAMPS FAIL TO CONFORM TO THE REQUIREMENTS OF FEDERAL MOTOR VEHICLE SAFETY STANDARD NO. 108, "LAMPS, REFLECTIVE DEVICES, AND ASSOCIATED EQUIPMENT." THESE LAMPS DO NOT CONTAIN THE REQUIRED AMBER SIDE REFLECTORS.
ON CERTAIN PASSENGER VEHICLES, SEAT BACK RECLINER BOLT BREAKAGE CAN OCCUR RESULTING IN THE SEAT BACK RECLINING UNEXPECTEDLY.
Complaints are unverified owner reports to NHTSA and are not normalized for sales volume. One complaint can cite several components.
Complaints for each 3 Series model year we’ve synced.
| Model year | NHTSA complaints |
|---|---|
| 1999 | 351 |
| 2000 | 249 |
| 2001 | 99 |
| 2002 | 96 |
| 2003 | 33 |
| 2004 | 71 |
| 2006 | 1,750 |
| 2007 | 624 |
| 2008 | 758 |
| 2009 | 95 |
| 2010 | 137 |
| 2011 | 200 |
| 2012 | 427 |
| 2013 | 306 |
| 2014 | 237 |
| 2015 | 99 |
| 2016 | 76 |
| 2017 | 82 |
| 2018 | 153 |
| 2019 | 61 |
| 2020 | 10 |
| 2021 | 20 |
| 2022 | 5 |
| 2023 | 6 |
“The horn does not work which in the state of New Hampshire is a safety inspection item, and the dashboard lights work intermittently (not working more often than working) rendering the gauges unreadable at night. Not sure the exact date of the horn failure, but the steering wheel cruise control and audio controls stopped working, and I checked some forums that confirmed said failure might also disable the horn, and that is what happened. The problem occurs even when parked.”
“TL* THE CONTACT OWNS A 2002 CHRYSLER 300M. THE CONTACT STATED THAT THE VEHICLE SHIFTED DOWN INTO A LOWER GEAR SEVERAL TIMES WITHOUT WARNING AND THEN THE VEHICLE STALLED REPEATEDLY. THE CONTACT HAD TO CONSTANTLY PULL THE VEHICLE OVER, TURN OFF THE VEHICLE, AND RESET THE COMPUTER IN THE VEHICLE TO PREVENT THE FAILURE. THE CONTACT INDICATED THAT THE FAILURE BECAME PROGRESSIVELY WORSE. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER FOR FURTHER INSPECTION. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS NOT AVAILABLE.”
“TL* THE CONTACT OWNS A 2002 CHRYSLER 300M. THE CONTACT STATED THAT WHILE DRIVING 55 MPH, THE CONTACT SUDDENLY LOST CONTROL OF THE STEERING CAUSING THE VEHICLE TO CRASH ON THE GUARD RAIL. THE AIR BAGS DID NOT DEPLOY. A POLICE REPORT WAS NOT FILED AND NO INJURIES WERE REPORTED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC. THE TECHNICIAN STATED THAT THE LUG NUT ON THE RIGHT TIE ROD BECAME LOOSE. AS A RESULT, THE PIN WOULD NEED TO BE REPLACED AS PREVENTATIVE MEASURE. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 194,000.”
| Item | Miles | Time | Note |
|---|---|---|---|
| Engine oil & filter | 5,000–10,000 mi | 6–12 months | Follow the oil-life monitor if fitted |
| Tire rotation | 5,000–7,500 mi | Every oil change | Check pressure monthly |
| Engine air filter | 15,000–30,000 mi | 1–2 years | Sooner in dusty areas |
| Cabin air filter | 15,000–25,000 mi | 1–2 years | |
| Brake fluid | — | 2–3 years | Absorbs moisture over time |
| Coolant | 60,000–100,000 mi | 5–10 years | Long-life coolants last longer |
| Spark plugs | 60,000–100,000 mi | — | Iridium/platinum plugs at the long end |
| 12V battery | — | 3–5 years | Heat shortens battery life |
2 safety recalls as of Nov 10, 2026, according to NHTSA. Recall repairs are free at a dealer. Check your VIN to see whether your car is included and whether the repair was done.
Owners filed 96 complaints with NHTSA. The most-cited components are electrical system (14), power train (13), steering (11). Complaints are unverified owner reports and aren't adjusted for how many cars were sold.