Air bags: side
Chrysler (FCA US, LLC) (Stellantis) is recalling certain 2018-2021 Dodge Charger and Chrysler 300 vehicles. The right and left side curtain air bag inflators may rupture due to a manufacturing defect.
NHTSA lists 2 safety recalls and 10 owner complaints for the 2020 Chrysler 3 Series. Most complaints involve air bags (4) and power train (1). NHTSA gives it 4 stars overall.
Chrysler (FCA US, LLC) (Stellantis) is recalling certain 2018-2021 Dodge Charger and Chrysler 300 vehicles. The right and left side curtain air bag inflators may rupture due to a manufacturing defect.
Chrysler (FCA US, LLC) is recalling certain 2020-2021 Dodge Challenger, Dodge Charger, and Chrysler 300 vehicles. During manufacturing, the windshield may not have been properly bonded to the vehicle, allowing it to detach in a crash. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 212, "Windshield Mounting."
Complaints are unverified owner reports to NHTSA and are not normalized for sales volume. One complaint can cite several components.
Complaints for each 3 Series model year we’ve synced.
| Model year | NHTSA complaints |
|---|---|
| 1999 | 351 |
| 2000 | 249 |
| 2001 | 99 |
| 2002 | 96 |
| 2003 | 33 |
| 2004 | 71 |
| 2006 | 1,750 |
| 2007 | 624 |
| 2008 | 758 |
| 2009 | 95 |
| 2010 | 137 |
| 2011 | 200 |
| 2012 | 426 |
| 2013 | 306 |
| 2014 | 237 |
| 2015 | 99 |
| 2016 | 76 |
| 2017 | 82 |
| 2018 | 153 |
| 2019 | 61 |
| 2020 | 10 |
| 2021 | 20 |
| 2022 | 5 |
| 2023 | 6 |
“The contact owns a 2020 Chrysler 300. The contact stated that after parking the vehicle, the contact later discovered that the front passenger’s side curtain air bag had erroneously deployed. The contact stated that there was no collision or visible damage to the vehicle to cause the air bag to deploy. The cause of the failure was not yet determined. The manufacturer was notified of the failure, but no assistance was offered. The local dealer was not contacted. The failure mileage was 72,000.”
“On March 1 2022 at 23,800 miles on odometer driving around curve the transmission shifter knob at console made grinding sound (like trying to change gears on moving cog). I noticed this on other curves and laid hand on knob and it was vibrating like trying to go in reverse/park? I parked car and got appointment with Don Franklin Chrysler Somerset, KY Where I purchased new one year ago. I left car with service department with verbal description and written description written on card and taped to passenger seat for technican that I thought car was trying to shift to park while traveling 50mph 04-27-2022. On 04-28-2022 I picked up car and was told fixed noise it was altenator. I drove out of parking lot and heard same noise as before, I took back and got service writter in car he observed noise and he said it will have to be checked by technician, I told him the miles had not changed 23,844 NOT TEST DROVE YET! he advided the car has computer saftey device that does not let it go to park when over 10mph go ahead and drive. I made appiontment for repair 6 weeks later (as soon as he could) also stating parts are sometimes months away. I had never used the auto park…”
“I purchased this Chrysler 300 new Nov. 2020 with 6 miles on it, This has been one of the best new cars I've purchased. March 1 2022 At 23,800 miles. I was traveling on KY70 around a sharp curve within advised speed, The car made a loud grinding noise at the gear shift knob under my right arm, The car seemed to be trying to shift gears My hands were on steering wheel and both myself and passenger had our seat belts on with doors closed properly. I drove the car home 8 miles with it grinding at every curve. I called my local dealer and made appointment for repair, Due to car shortage Don Franklin motors 1147 S HWY 27 Somerset, KY service told me that due to work load I would need to bring car in April 27, 2022 at 1030 hrs. I parked car and on 04 27 2022 Turned car over to Franklins service for repair. Mileage on car was 23844. Franklins called me later in day and said they ordered a alternator for it due the noise was from bad bearing. I Stopped by April 28th at 1500hrs and car was ready. I asked about gear knob grinding and was told it was Ok, noise was alternator. I drove away and noticed noise turning out of parking lot. I checked mileage and car still had…”
| Item | Miles | Time | Note |
|---|---|---|---|
| Engine oil & filter | 5,000–10,000 mi | 6–12 months | Follow the oil-life monitor if fitted |
| Tire rotation | 5,000–7,500 mi | Every oil change | Check pressure monthly |
| Engine air filter | 15,000–30,000 mi | 1–2 years | Sooner in dusty areas |
| Cabin air filter | 15,000–25,000 mi | 1–2 years | |
| Brake fluid | — | 2–3 years | Absorbs moisture over time |
| Coolant | 60,000–100,000 mi | 5–10 years | Long-life coolants last longer |
| Spark plugs | 60,000–100,000 mi | — | Iridium/platinum plugs at the long end |
| 12V battery | — | 3–5 years | Heat shortens battery life |
2 safety recalls as of Oct 27, 2026, according to NHTSA. Recall repairs are free at a dealer. Check your VIN to see whether your car is included and whether the repair was done.
Owners filed 10 complaints with NHTSA. The most-cited components are air bags (4), power train (1), forward collision avoidance (1). Complaints are unverified owner reports and aren't adjusted for how many cars were sold.
NHTSA's New Car Assessment Program gives the 2020 Chrysler 3 Series 4 out of 5 stars overall.