Problems · NHTSA complaints

2018 Chrysler 3 Series problems

Owners filed 153 complaints about the 2018 Chrysler 3 Series with NHTSA between Aug 2018 and Aug 2026. The most-cited component is electrical system (69).

Complaints
153
Filed with NHTSA
Crashes
6
Reported by owners
Fires
0
Reported by owners
Injuries
7
People reported injured
Deaths
0
Reported to NHTSA
01 —By component

Complaints by component

One complaint can cite several components
  1. Electrical system69
  2. Power train17
  3. Air bags14
  4. Exterior lighting9
  5. Structure7
  6. Back over prevention6
  7. Engine5
  8. Visibility/wiper5
  9. Fuel/propulsion system3
  10. Wheels3
  11. Equipment3
  12. Service brakes3
  13. Suspension2
  14. Lane departure2

Complaints are unverified owner reports to NHTSA and are not normalized for sales volume. One complaint can cite several components.

Data from NHTSA Complaints API · synced Nov 11, 2026NHTSA vehicle page
02 —Trend

When complaints were filed

Does it get worse with age? Complaints per calendar year filed
View as table
Model yearComplaints filed per calendar year
20186
201921
20207
202117
202237
202332
202417
202512
20264

Mileage at failure isn’t a structured field in NHTSA complaint data, so we don’t chart it. Some owners mention it in their reports below.

03 —Owner reports

Top problems in owners’ words

Verbatim from NHTSA complaints, newest first

Electrical system

69 reports2 related recalls
“The vehicle's LCD screen has become delaminated which causes the control of the radio, air conditioning, heat, navigation, and other features controlled by the "radio" portion of the car to become dysfunctional. The car will randomly beep, change air temperatures, start/stop navigation, cause the loss of hands-free communication. This is a safety hazard as it causes the driver to be distracted in order to attend to the incessant beeping, (which doesn't go off even if the power to the unit is shut off) and issues related to AC/heat, navigation or radio (volume, etc.). Winters here are brutal, heat and defrost are required to not die from frost bite, or visual impairment. This appears from Chrysler Forums to be an issue among a large group of Chrysler 300 Year Model 2018 owners. I am encouraging them to file a concern with your group and to ask for a recall of the car for this reason.”
Owner complaint to NHTSAFiled Aug 27, 2026Electrical system, Exterior lighting, Unknown or otherODI 11759943

Power train

17 reports1 related recall
“There were 2 separate incidents that occurred. The first one we were backing out of our driveway and the car just stopped running. We were unable to start it again after a dozen attempts. We had the vehicle towed to a local shop and when they got in the car, it started right up. We drove it around for a few weeks before the 2nd incident happened. We were driving on the freeway this time and the car just stopped running. We were in the fast lane and it was extremely dangerous to get off the side of the road due to heavy traffic. It again would not start and we had to have it towed home. Once it came off the tow truck, it started up. Something about it getting towed makes it start again, maybe the angle that it is in when it is getting pulled up on to the tow truck does something. I’ve been nervous to drive it for fear it will break down on me again. We have tried to start it again to take it to a service shop but it will not start. There were no warning lights before either incident. The first shop we had it towed to informed us after we dropped it off that the car was too new for them to run for codes, so they were unable to tell us the issues.”
Owner complaint to NHTSAFiled Feb 20, 2025Power train, EngineODI 11643948

Air bags

14 reports3 crashes1 related recall
“The contact owns a 2018 Chrysler 300. The contact stated that while driving at an undisclosed speed, the contact became aware that the air bag warning light was illuminated. The vehicle was taken to the dealer, where it was diagnosed that the seat belt module had failed and needed to be replaced. The vehicle was repaired; however, the failure recurred. The dealer was contacted. The vehicle was not diagnosed or repaired. The manufacturer was made aware of the failure and referred the contact to the NHTSA Hotline for further assistance. The approximate failure mileage was 115,000.”
Owner complaint to NHTSAFiled Mar 18, 2025Air bagsODI 11648952

Exterior lighting

9 reports1 crash
“Head light assembly quit working, i.e no headlight in Decemeber 2024. I had the unit replaced, paid $1448.40 for part, 299.92 for labor to replace the complete headlight assembly. It is now June 2025, and it has failed again. It is unsafe to drive when the headlights don't work, and Stelantis and the dealer seem unable to fix the problem, and I do not feel that I should have to pay another cent on a safety feature as essential as a headlight assembly that doesn't work!”
Owner complaint to NHTSAFiled Jun 30, 2025Exterior lightingODI 11670171

Structure

7 reports1 crash
“The contact owns a 2018 Chrysler 300. The contact stated that the interior door panels on all four doors were unsecured and separated from the door frame. The cause of the failure was not yet determined. The contact was concerned that during a collision the door panels might eject from the door frame and cause a safety hazard for occupants in the vehicle. The local dealer was notified of the failure, but no assistance was offered. The manufacturer was not contacted. The failure mileage was 38,000.”
Owner complaint to NHTSAFiled Mar 14, 2025StructureODI 11648280

Back over prevention

6 reports1 crash
“The contact owns a 2018 Chrysler 300. The contact stated that he had observed a discoloration on the back-up screen in the center of the screen. The contact stated that the screen appeared to be separating into layers from the inside. The contact stated that when he placed the vehicle in reverse(R) the back-up camera was distorted. The contact stated that the image was pixilated and moved up to the top of the screen. The contact stated that there was no image from the rear of the vehicle. The contact stated no warning light was illuminated. The contact had not taken the vehicle to a local dealer or independent mechanic. The vehicle was not diagnosed and was not repaired. The manufacturer had not been informed of the failure. The failure mileage was approximately 60,000.”
Owner complaint to NHTSAFiled May 3, 2023Back over preventionODI 11520213
Data from NHTSA Complaints API (owner reports, unverified) · synced Nov 11, 2026

Complaints are unverified owner reports to NHTSA and are not normalized for sales volume. One complaint can cite several components.