Research · Minivan - 2WD

2023 Chrysler Pacifica HybridRecalls, problems, MPG & safety

NHTSA lists 0 safety recalls and 40 owner complaints for the 2023 Chrysler Pacifica Hybrid. Most complaints involve engine (18) and power train (15). The EPA rates it 30 mpg combined, and NHTSA gives it 5 stars overall.

Combined MPG
30mpg
EPA · 1 version
NHTSA overall
5of 5 stars
NCAP crash tests
Safety recalls
0campaigns
NHTSA
Owner complaints
40
Top: engine
Fuel cost / yr
$2,100est.
EPA estimate, best version
01 —Recalls

Safety recalls

NHTSA campaigns for this model year
0 recalls found in NHTSA data for the 2023 Chrysler Pacifica Hybrid as of Nov 7, 2026.
Data from NHTSA Recalls API · synced Nov 7, 2026NHTSA vehicle page
02 —Complaints

Owner complaints by component

40 complaints filed with NHTSA · Jan 2023 – Jun 2026
  1. Engine18
  2. Power train15
  3. Electrical system14
  4. Fuel/propulsion system5
  5. Vehicle speed control5
  6. Service brakes3
  7. Seats2
  8. Air bags2
  9. Forward collision avoidance2

Complaints are unverified owner reports to NHTSA and are not normalized for sales volume. One complaint can cite several components.

By model year

Complaints for each Pacifica Hybrid model year we’ve synced.

View as table
Model yearNHTSA complaints
202058
202126
2022116
202340
202426
20251
Crashes reported
1
Fires reported
0
Injuries reported
1
Deaths reported
0
Data from NHTSA Complaints API · synced Nov 7, 2026 · Full problem breakdownNHTSA vehicle page
03 —Common problems

What owners report most

Verbatim excerpts from NHTSA complaints, by component

Engine

18 reports
“Vehicle lost power with no prior warning at highway speeds. Vehicle then displayed "Stop Safely Vehicle will shut off soon" message. In order to attempt a reset, driver must turn off, leave vehicle with FOB and secure vehicle. Then return to vehcile and start up in an attempt to reboot. Check engine light remained, but functioned nromally for a day. Vehicle did the same on another freeway at 70 mph, and continued with the same events above several times, some producing immediate repeat message, or other times getting a half mile down the road. Depending on availability of a shoulder or center divide, this is extremly dangerous to fail unexpectedly on the highway. In California there are freeways with over 6 lanes, try getting across 6 lanes of traffic with no power, in limp mode. Vehicle is now at dealer awaiting diagnosis and repair. I continued with the vehicle when the tow truck service via Chrysler corporate stated 60 -90 min response. My saftey was more of a concern if I had to wait that long.”
Owner complaint to NHTSAFiled Mar 25, 2025Power train, Electrical system, EngineODI 11650515

Power train

15 reports
“Hello. Writing to you about a serious safety concern on my 2023 Chrysler Pacifica Hybrid. Overnight, I had it parked in my driveway, and this morning, I found it had rolled down the driveway. In addition, because it was plugged in charging overnight, the movement of my van rolling, caused it to pull on the cord and ultimately snapping my charging port. Fortunately,no one was walking at that time as you could understand the concern this would be if this had been the case and my van would’ve harmed someone. I checked my cameras, and it shows the van beginning to slowly roll on its own around 9:40pm until it reaches the end of my driveway. I believe the only reason it did not go any further is because our sidewalk is a bit raised where it meets the end of the driveway, which stopped it from sliding even further than it did. I would like to see if this is a known issue and if not make it aware as this is a serious concern to the public. Also what steps can I take to Chrysler to fix this issue, I don’t feel comfortable now with the car sitting idle in the driveway with kids playing. Also corrected steps to repair the damage to my car. I contacted the dealer and have…”
Owner complaint to NHTSAFiled Dec 23, 2024Power train, Service brakes, Forward collision avoidanceODI 11632172

Electrical system

14 reports
“Vehicle had been operating less than 5 minutes. When I was on an on-ramp for a left entrance to a highway, several warning lights illuminated in addition to messaging on my dash. The car entered "turtle mode" which extremely limited the speed of the vehicle. I immediately pressed the button for my hazard lights to come on, but they did not operate correctly. They flashed so rarely that they did not warn vehicles behind me that I was having an incident. During this incident, the vehicle speedometer was inoperable, displaying "-- --" instead of a speed. I was lucky to be able to pull to the shoulder, but with the narrow shoulder and my child in the car I felt safer limping off the highway using primarily the shoulder. I was terrified and had some cars nearly hit me/honk as I was going approximately 10 miles per hour on a 55mph roadway. I have seen similar reports on online forums for chrysler pacifica minivans, so I am not the only one to encounter the issue. The vehicle has also at times refused to go into gear while in Park, which is a related problem but I don't deem it a safety issue. The problem is intermittent and the service center is able to see 'codes'…”
Owner complaint to NHTSAFiled Feb 12, 2025Electrical system, Vehicle speed control, Unknown or otherODI 11642219
Data from NHTSA Complaints API (owner reports, unverified) · synced Nov 7, 2026
04 —Key specs

Engines, transmissions & drive

1 version rated by the EPA
EPA class
Minivan - 2WD
Engines
3.6L 6-cyl plug-in hybrid
Transmissions
Automatic (variable gear ratios)
Drive
Front-Wheel Drive
Fuel
Regular Gasoline
EV range
520 mi (EPA)

Towing, payload and dimensions aren’t in the EPA or NHTSA data, so we don’t list them.

Data from EPA fueleconomy.gov · synced Nov 7, 2026EPA listing
05 —Fuel economy

EPA fuel economy by version

City / highway / combined, annual fuel cost and CO₂
EPA
VersionCityHwyComb.Fuel / yrCO₂ g/mi
Pacifica Hybrid
Auto (variable gear ratios), 6 cyl, 3.6 L · Front-Wheel Drive
293030$2,100119
  • Pacifica Hybrid
    Auto (variable gear ratios), 6 cyl, 3.6 L
    29 city · 30 hwy · $2,100/yr
    30
    mpg comb.
Data from EPA fueleconomy.gov · synced Nov 7, 2026 · Fuel cost is EPA’s annual estimate (15,000 mi, 55% city)
06 —Safety

NHTSA 5-Star Safety Ratings

1 tested variant
Overall rating
5/ 5
5 of 5
Chrysler Pacifica Hybrid PV FWD
Frontal crash
4 of 5
Side crash
5 of 5
Side pole
5 of 5
Rollover
4 of 5
Rollover risk
10.9%
Data from NHTSA NCAP Safety Ratings API · synced Nov 7, 2026Vehicle 19345
07 —Maintenance

Maintenance basics

General guidance, not the OEM schedule. Check your owner’s manual.
General guidance
ItemMilesTimeNote
Engine oil & filter5,000–10,000 mi6–12 monthsFollow the oil-life monitor if fitted
Tire rotation5,000–7,500 miEvery oil changeCheck pressure monthly
Engine air filter15,000–30,000 mi1–2 yearsSooner in dusty areas
Cabin air filter15,000–25,000 mi1–2 years
Brake fluid—2–3 yearsAbsorbs moisture over time
Coolant60,000–100,000 mi5–10 yearsLong-life coolants last longer
Spark plugs60,000–100,000 mi—Iridium/platinum plugs at the long end
12V battery—3–5 yearsHeat shortens battery life
  • Engine oil & filter5,000–10,000 mi
    6–12 months
  • Tire rotation5,000–7,500 mi
    Every oil change
  • Engine air filter15,000–30,000 mi
    1–2 years
  • Cabin air filter15,000–25,000 mi
    1–2 years
  • Brake fluid—
    2–3 years
  • Coolant60,000–100,000 mi
    5–10 years
  • Spark plugs60,000–100,000 mi
    —
  • 12V battery—
    3–5 years
Typical intervals for modern cars. Severe service (towing, short trips, extreme heat or cold) shortens them.
09 —FAQ

2023 Pacifica Hybrid questions

How many recalls does the 2023 Chrysler Pacifica Hybrid have?

0 recalls found in NHTSA data as of Nov 7, 2026.

What are the most common 2023 Chrysler Pacifica Hybrid problems?

Owners filed 40 complaints with NHTSA. The most-cited components are engine (18), power train (15), electrical system (14). Complaints are unverified owner reports and aren't adjusted for how many cars were sold.

What MPG does the 2023 Chrysler Pacifica Hybrid get?

The EPA rates the 2023 Chrysler Pacifica Hybrid at 30 mpg combined, depending on engine and drivetrain (1 version rated).

How safe is the 2023 Chrysler Pacifica Hybrid?

NHTSA's New Car Assessment Program gives the 2023 Chrysler Pacifica Hybrid 5 out of 5 stars overall.

Data from NHTSA & EPA · synced Nov 7, 2026