2023 Chrysler Pacifica HybridRecalls, problems, MPG & safety
NHTSA lists 0 safety recalls and 40 owner complaints for the 2023 Chrysler Pacifica Hybrid. Most complaints involve engine (18) and power train (15). The EPA rates it 30 mpg combined, and NHTSA gives it 5 stars overall.
Safety recalls
Owner complaints by component
- Engine18
- Power train15
- Electrical system14
- Fuel/propulsion system5
- Vehicle speed control5
- Service brakes3
- Seats2
- Air bags2
- Forward collision avoidance2
Complaints are unverified owner reports to NHTSA and are not normalized for sales volume. One complaint can cite several components.
What owners report most
Engine
“Vehicle lost power with no prior warning at highway speeds. Vehicle then displayed "Stop Safely Vehicle will shut off soon" message. In order to attempt a reset, driver must turn off, leave vehicle with FOB and secure vehicle. Then return to vehcile and start up in an attempt to reboot. Check engine light remained, but functioned nromally for a day. Vehicle did the same on another freeway at 70 mph, and continued with the same events above several times, some producing immediate repeat message, or other times getting a half mile down the road. Depending on availability of a shoulder or center divide, this is extremly dangerous to fail unexpectedly on the highway. In California there are freeways with over 6 lanes, try getting across 6 lanes of traffic with no power, in limp mode. Vehicle is now at dealer awaiting diagnosis and repair. I continued with the vehicle when the tow truck service via Chrysler corporate stated 60 -90 min response. My saftey was more of a concern if I had to wait that long.”
Power train
“Hello. Writing to you about a serious safety concern on my 2023 Chrysler Pacifica Hybrid. Overnight, I had it parked in my driveway, and this morning, I found it had rolled down the driveway. In addition, because it was plugged in charging overnight, the movement of my van rolling, caused it to pull on the cord and ultimately snapping my charging port. Fortunately,no one was walking at that time as you could understand the concern this would be if this had been the case and my van would’ve harmed someone. I checked my cameras, and it shows the van beginning to slowly roll on its own around 9:40pm until it reaches the end of my driveway. I believe the only reason it did not go any further is because our sidewalk is a bit raised where it meets the end of the driveway, which stopped it from sliding even further than it did. I would like to see if this is a known issue and if not make it aware as this is a serious concern to the public. Also what steps can I take to Chrysler to fix this issue, I don’t feel comfortable now with the car sitting idle in the driveway with kids playing. Also corrected steps to repair the damage to my car. I contacted the dealer and have…”
Electrical system
“Vehicle had been operating less than 5 minutes. When I was on an on-ramp for a left entrance to a highway, several warning lights illuminated in addition to messaging on my dash. The car entered "turtle mode" which extremely limited the speed of the vehicle. I immediately pressed the button for my hazard lights to come on, but they did not operate correctly. They flashed so rarely that they did not warn vehicles behind me that I was having an incident. During this incident, the vehicle speedometer was inoperable, displaying "-- --" instead of a speed. I was lucky to be able to pull to the shoulder, but with the narrow shoulder and my child in the car I felt safer limping off the highway using primarily the shoulder. I was terrified and had some cars nearly hit me/honk as I was going approximately 10 miles per hour on a 55mph roadway. I have seen similar reports on online forums for chrysler pacifica minivans, so I am not the only one to encounter the issue. The vehicle has also at times refused to go into gear while in Park, which is a related problem but I don't deem it a safety issue. The problem is intermittent and the service center is able to see 'codes'…”
Engines, transmissions & drive
- EPA class
- Minivan - 2WD
- Engines
- 3.6L 6-cyl plug-in hybrid
- Transmissions
- Automatic (variable gear ratios)
- Drive
- Front-Wheel Drive
- Fuel
- Regular Gasoline
- EV range
- 520 mi (EPA)
Towing, payload and dimensions aren’t in the EPA or NHTSA data, so we don’t list them.
EPA fuel economy by version
| Version | City | Hwy | Comb. | Fuel / yr | CO₂ g/mi |
|---|---|---|---|---|---|
| Pacifica Hybrid Auto (variable gear ratios), 6 cyl, 3.6 L · Front-Wheel Drive | 29 | 30 | 30 | $2,100 | 119 |
- 30mpg comb.
NHTSA 5-Star Safety Ratings
- Frontal crash
- 4 of 5
- Side crash
- 5 of 5
- Side pole
- 5 of 5
- Rollover
- 4 of 5
- Rollover risk
- 10.9%
Maintenance basics
| Item | Miles | Time | Note |
|---|---|---|---|
| Engine oil & filter | 5,000–10,000 mi | 6–12 months | Follow the oil-life monitor if fitted |
| Tire rotation | 5,000–7,500 mi | Every oil change | Check pressure monthly |
| Engine air filter | 15,000–30,000 mi | 1–2 years | Sooner in dusty areas |
| Cabin air filter | 15,000–25,000 mi | 1–2 years | |
| Brake fluid | — | 2–3 years | Absorbs moisture over time |
| Coolant | 60,000–100,000 mi | 5–10 years | Long-life coolants last longer |
| Spark plugs | 60,000–100,000 mi | — | Iridium/platinum plugs at the long end |
| 12V battery | — | 3–5 years | Heat shortens battery life |
- Engine oil & filter5,000–10,000 mi
6–12 months - Tire rotation5,000–7,500 mi
Every oil change - Engine air filter15,000–30,000 mi
1–2 years - Cabin air filter15,000–25,000 mi
1–2 years - Brake fluid—
2–3 years - Coolant60,000–100,000 mi
5–10 years - Spark plugs60,000–100,000 mi
— - 12V battery—
3–5 years
2023 Pacifica Hybrid questions
How many recalls does the 2023 Chrysler Pacifica Hybrid have?
0 recalls found in NHTSA data as of Nov 7, 2026.
What are the most common 2023 Chrysler Pacifica Hybrid problems?
Owners filed 40 complaints with NHTSA. The most-cited components are engine (18), power train (15), electrical system (14). Complaints are unverified owner reports and aren't adjusted for how many cars were sold.
What MPG does the 2023 Chrysler Pacifica Hybrid get?
The EPA rates the 2023 Chrysler Pacifica Hybrid at 30 mpg combined, depending on engine and drivetrain (1 version rated).
How safe is the 2023 Chrysler Pacifica Hybrid?
NHTSA's New Car Assessment Program gives the 2023 Chrysler Pacifica Hybrid 5 out of 5 stars overall.