2024 Chrysler Pacifica HybridRecalls, problems, MPG & safety

“A Concerning Safety Issue with the Chrysler Pacifica Hybrid Last week, I experienced a serious safety incident with my newly purchased Chrysler Pacifica Hybrid that I feel compelled to share. Just a mile from my home, my vehicle's dashboard displayed an alarming message: "Stop Safely Vehicle Will Shut Off Soon." Within moments, the van lost power and the steering wheel locked - fortunately while I was already stopping at a stop sign. The vehicle became completely unresponsive. After researching online, I found this was a known issue requiring a specific reset procedure: exiting the vehicle, multiple attempts with the start/stop button, and then restarting. While this eventually worked, both the Check Engine and battery warning lights remained illuminated during my careful drive home. My attempts to get assistance through Chrysler Assist were unsuccessful, with their only recommendation being to visit a dealer. At the dealership, they identified three diagnostic codes: B1945-13 B10EB-00 P0A78-00 While they performed a recall-related firmware update, the underlying concern remains: What if this failure had occurred on a freeway, in adverse weather conditions, or…”

“The contact owns a 2024 Chrysler Pacifica Plug-In Hybrid. The contact stated that on several occasions while the vehicle was stopped, the gear selector was twisted to select a different gear; however, the response was significantly delayed, or failed to shift into gear as intended. The contact stated that after approximately two attempts, or after waiting for several seconds, the transmission would shift into the intended gear. The vehicle was not diagnosed or repaired. The manufacturer was notified of the failure. The failure mileage was approximately 200.”

“While driving the vehicle home after purchasing it, the check engine light came on with an error message saying to pull over safely, the van would shut off in 2 minutes. The dealership had the van for 16 days and replaced the transmission. The first time driving it after receiving it back, the check engine light came on. The dealership claimed the code was not cleared from the previous repair due to being the same code. The same day we received it back again, the same error message appeared; however, it immediately shut off in the middle of the street and jerked forward into a curb. The dealership has had the car for 4 days this time, as of now has not looked at the car yet and will not provide a loaner car.”