Problems · NHTSA complaints

2020 Ford Expedition problems

Owners filed 426 complaints about the 2020 Ford Expedition with NHTSA between Feb 2020 and Oct 2026. The most-cited component is power train (267).

Complaints
426
Filed with NHTSA
Crashes
5
Reported by owners
Fires
7
Reported by owners
Injuries
27
People reported injured
Deaths
0
Reported to NHTSA
01 —By component

Complaints by component

One complaint can cite several components
  1. Power train267
  2. Engine51
  3. Seat belts39
  4. Electrical system35
  5. Structure22
  6. Vehicle speed control15
  7. Visibility10
  8. Air bags9
  9. Service brakes9
  10. Back over prevention8
  11. Forward collision avoidance7
  12. Exterior lighting6
  13. Fuel/propulsion system5
  14. Steering4

Complaints are unverified owner reports to NHTSA and are not normalized for sales volume. One complaint can cite several components.

Data from NHTSA Complaints API · synced Oct 30, 2026NHTSA vehicle page
02 —Trend

When complaints were filed

Does it get worse with age? Complaints per calendar year filed
View as table
Model yearComplaints filed per calendar year
20207
202111
202224
202370
2024116
202590
2026108

Mileage at failure isn’t a structured field in NHTSA complaint data, so we don’t chart it. Some owners mention it in their reports below.

03 —Owner reports

Top problems in owners’ words

Verbatim from NHTSA complaints, newest first

Power train

267 reports1 crash3 fires2 related recalls
“When accelerating hard, the vehicle attempted to downshift the transmission, but failed and all power was suddenly lost. Vehicle transmission was loud and grinding. Warning lamps stating Shift failure was displayed but disappeared quickly. After removing acceleration, transmission seemed to slip into gear and normal acceleration was restored. About 30 seconds later when holding constant speed, vehicle suddenly jerked and downshifted unexpectedly, again grinding could be heard and RPM's shot extremely high. Again foot was removed from acceleration and normal driving was restored.”
Owner complaint to NHTSAFiled Oct 26, 2026Power trainODI 11773723

Engine

51 reports2 fires1 related recall
“We have recurring safety issue with our car that has not been fixed despite multiple service visits to both Grieco Ford and Sawgrass Ford. They keep sending it back as “cannot duplicate”. We have contacted Ford Corporate and they also will not assist. We purchased this car used from Sawgrass ford and purchased an extended warranty with the car. The car issues include: Slipping into Neutral: The transmission unexpectedly loses gear engagement while merging or accelerating on the highway. • Hard Shifting/Clunking: Violent gear changes that cause the whole vehicle to jar physically. • Gear Hunting: The car hesitates and shifts up and down erratically instead of holding a gear. • Limp Mode: Sudden, dramatic loss of power where the car refuses to accelerate properly in traffic. These are serious safety hazards that put our family in harm's way. These failures happen consistently with our children in the car, and they have happened to our teenage son while he was driving. We purchased this car used from Sawgrass Ford. The earliest service documentation I currently have readily accessible showing that this vehicle was brought to Ford for transmission-related concerns…”
Owner complaint to NHTSAFiled May 11, 2026Power train, EngineODI 11737008

Seat belts

39 reports1 crash5 related recalls
“While operating the vehicle, the seatbelt retractor unexpectedly misfired and deployed with explosive force directly adjacent to my left ear. As a military veteran who already manages service-connected tinnitus, the concussive sound—comparable to a gunshot—significantly aggravated my condition, resulting in elevated ringing and heightened health impacts. ​Furthermore, the seatbelt mechanism is now permanently locked in a compromised position. This creates an unsafe driving environment, as it squeezes me tightly against the seat and distances me improperly from the steering wheel. ​This failure has severely impacted multiple aspects of my daily life: ​Professional Impact: My role as a Security Project Manager requires frequent travel between various operational sites. The current condition of the vehicle makes commuting unsafe and directly impedes my ability to perform my job duties. ​Health & Lifestyle: The physical discomfort, combined with the severe aggravation of my pre-existing ear condition and the general disruption to my family's routine, has caused significant distress. ​Following the incident, I contacted Ford frontline support, documented the…”
Owner complaint to NHTSAFiled Sep 30, 2026Seat beltsODI 11767966

Electrical system

35 reports1 crash4 fires2 related recalls
“2020 Ford Expedition MAX. Ford issued Safety Recall 26S48 / NHTSA 26V402 confirming a transmission park pawl defect causing potential rollaway and crash risk. Remedy not available until Q2 2027. Vehicle has experienced the exact defect symptoms since at least November 2025 including stuck-in-park diagnostic codes and shifting anomalies. Prior to November 2025 the transmission failed to execute a commanded shift at approximately 65mph while passing another vehicle on an expressway causing sudden unexpected deceleration with family members present — a near-miss consistent with the park pawl defect Ford now confirms. An authorized Ford dealer visit in June 2026 for computer reprogramming included verbal acknowledgment of transmission concerns but no documentation on the repair order. Eight days later Ford issued Recall 26S48. Separately this vehicle has generated over 1,400 Restraints Indicator Lamp Warnings logged in Ford’s own connected vehicle app since at least April 2023. Restraints warnings began within 30 days of purchase at under 400 miles. Ford issued Recall 26S34 / NHTSA 26V344 for Front Seatbelt Retractor inspection on this vehicle. On multiple dealer…”
Owner complaint to NHTSAFiled Jul 17, 2026Power train, Electrical system, Air bagsODI 11751145

Structure

22 reports1 related recall
“The contact owns a 2020 Ford Expedition. The contact stated that while his wife was driving 50-55 MPH and approaching the interstate, the roof molding detached from the vehicle. The driver and the contact became aware that the passenger’s side was loosened and were concerned another portion or component of the molding might detach. The mounting retainer was still in place. The vehicle was taken to a dealer, and it was confirmed that there were no recalls or warranty coverage on the vehicle. The contact provided an estimate for the repair. The issue was normal usage and wear and tear. The customer service was contacted by phone and informed the contact that it was normal wear and tear after speaking with the dealer and opened a case. The failure mileage was approximately 97,500.”
Owner complaint to NHTSAFiled Sep 30, 2026StructureODI 11767988

Vehicle speed control

15 reports
“Was trying to merge into traffic by accelerating but the transmission was not shifting properly or slipping which caused me to almost be in a wreck due to this problem. Took vehicle to dealer and was told the transmission needs replaced due to a cdf drum inside transmission. Said there is a tsb for the issue but no recall. Said it's a known issue but I have to pay for a new transmission. Also have issues with the park brake setting while still moving which will also damage the transmission and there is a recall for that but no remedy yet. Why would I put a new transmission in and pay for it when it still has the park brake issue that will damage the new transmission. Afraid to drive the vehicle with these problems but paid a huge amount of money for it to just sit in the driveway”
Owner complaint to NHTSAFiled Oct 4, 2026Power train, Vehicle speed control, Service brakesODI 11768814
Data from NHTSA Complaints API (owner reports, unverified) · synced Oct 30, 2026

Complaints are unverified owner reports to NHTSA and are not normalized for sales volume. One complaint can cite several components.