2013 Ford Expedition problems

“The contact owns a 2013 Ford Expedition. The contact stated that while driving 55 MPH, the transmission unexpectedly downshifted to first gear, causing the vehicle to shake and jerk abnormally. The speedometer was fluctuating, and the transmission warning light was illuminated. The contact pulled over and turned off the vehicle. The vehicle was restarted and driven to the parents' residence. The dealer was made aware of the failure but informed the contact that the vehicle was not included in Customer Satisfaction Program: 19N01 (Transmission Molded Leadframe Extended Coverage). The vehicle was not diagnosed or repaired. The manufacturer was made aware of the failure. The failure mileage was approximately 146,500.”

“2013 Ford Expedition Limited 5.4 engine. The vehicle was purchased new with an extended warranty with all services performed by Ford dealer. On or about [XXX], with no warning or indication of problem the vehicle experienced what was determined to be a catastrophic internal engine failure, with only 93840 miles. The engine problems were known by Ford Motor Company as replacement engines had design changes and modifications. The engine failure resulted in an immediate stop, which occurred on a 4-lane state road with a fifty-five MPH limit. Fortunately, no vehicles were in close proximity at the time. Dense traffic, at speed, could have resulted in a multivehicle accident. The vehicle required flatbed towing to a service center. Ford Motor Company has not taken action (recall) to address the engine problems, nor has Ford offered reimbursement to customers for replacement engine cost. Ford Motor Company receives the defective engine back when a replacement engine is purchased. The cost was near $8K.”

“When driving veh wrench light came on veh jerks and drops down to first gear rpm and speed gauges go out for second had to pull over cut veh off and cut it back on to get it home this happened several times took it to the closes shop they said it the transmission speed sensor loosing connection with the computer.”

“2/13/19- Ford Issued Recall on 2013 Ford Expedition for OSS failure and downshift 2/20/19- I go to the Preston Ford Mazda dealership, Maryland. I view and test drive a 2013 Ford Expedition, during the test drive the RPMs ran high on the Expedition and it felt sluggish and “off” crossing a road, and at one point it jumped, and the wrench symbol came on as we were returning. My concern was shrugged off by my salesman, as he said ‘maybe Fords are just like that’. As we returned, and had the issue with the wrench symbol, salesman advised me “ well when you came and interrupted as they were just getting this thing checked out and tested.” 2/19/19 When I returned following days to purchase, the vehicle was not ready. It turned out the battery had died and they had some other issue with a “computer code”. They put in another battery on hand, and told me I should now be “good to go”, knowing that I was in desperate need of a vehicle, and would likely be trusting if they told me it was now repaired. At this point we were within manufacturer’s warranty, and under 60k miles. -was never informed that there was a recall issued by Ford that EXACTLY applied to our vehicle,…”

“REPLACED SWAY BAR LINKS THREE TIMES ON BOTH SIDES”

“SEVERAL STALLS FOLLOWED BY CRANK NO START CONDITIONS OVER SEVERAL MONTHS WITH NO ASSOCIATED CHECK ENGINE LIGHT, CODE P0627 WHILE VEHICLE IN MOTION. 4M AUTO SERVICE CENTER ABILENE TX PERFORMED FUSE 27 RELOCATION TO FUSE 73 ACCOMPLISHED. VEHICLE RETURNED TO SERVICE. SEVERAL STALLS FOLLOWED BY CRANK NO START CONDITIONS OVER SEVERAL MONTHS WITH NO ASSOCIATED CHECK ENGINE LIGHT, CODE P0627 WHILE VEHICLE IN MOTION. CODE CLEARED, VEHICLE RETURNED TO SERVICE. STALLED FOLLOWED BY CRANK NO START CONDITIONS WITH CHECK ENGINE LIGHT, CODES P025A, U0109 AND P0627 WHILE VEHICLE STATIONARY. 4M AUTO SERVICE CENTER ABILENE TX REPLACED FUEL PUMP CONTROL MODULE. VEHICLE RETURNED TO SERVICE. SEVERAL STALLS FOLLOWED BY CRANK NO START CONDITIONS OVER SEVERAL MONTHS WITH NO ASSOCIATED CHECK ENGINE LIGHT NO CODES. VEHICLE OWNER REPLACED FUEL PUMP DUE TO BURNT WIRE (SEE ATTACHED PHOTO). VEHICLE RETURNED TO SERVICE. CONTACTED 4M AUTO SERVICE CENTER, ARROW FORD ABILENETX AAND FORD MOTOR COMPANY CUSTOMER SERVICE.”