2014 Ford F-150 problems

“The contact owns a 2014 Ford F-150. The contact stated while driving at an undisclosed speed, the transmission unexpectedly downshifted without warning. The contact called a dealer and was informed that the vehicle was covered under NHTSA Campaign Number: 24V444000 (Power Train). The dealer sent a technician to the contact's workplace for the recall repair, and the technician performed the powertrain control module software update; however, the failure recurred approximately a week later, and the failure persisted. The contact stated that the instrument panel occasionally went blank during the failure, requiring the contact to restart the vehicle for the vehicle to operate as intended. An unknown dealer was notified of the failure and the contact was provided an estimate for a diagnostic test. The vehicle was not diagnosed or repaired. The manufacturer was not notified of the failure. The failure mileage was approximately 160,000.”

“While driving the brakes failed and pedal was to the floor. No warning light before this happened. Warning light eventually came on after the failure. This was a very scary situation. Vehicle was taken to auto repair shop who confirmed it is a failure of the master cylinder and brake booster.”

“The contact owns a 2014 Ford F-150. The contact stated that upon leaving the grocery store and attempting to start the vehicle, the vehicle failed to start while the engine was continuously turning over. There was no warning light illuminated. The vehicle was towed to the residence, and the contact replaced the fuse, and the vehicle was able to start. The local dealer was not contacted, and the vehicle was not diagnosed. The vehicle was not repaired. The manufacturer was not notified of the failure. The approximate failure mileage was 190,000.”

“The contact owns a 2014 Ford F-150. The contact stated while driving at 40 MPH, the steering wheel independently steered to the right and the vehicle independently drove off the road and into an embankment. The advanced tracking warning light illuminated, however it went off. The contact stated the brake pedal was depressed, and the vehicle came to a stop in a leveled field. The contact stated that the power steering faulty assist warning light illuminated. The vehicle was towed to an independent mechanic where it was diagnosed with a failed electronic power steering module. The contact was informed that the electronic power steering module needed to be replaced. The vehicle was not repaired. The vehicle was towed to the dealer where it was diagnosed with a failed gear box. The contact was informed that the gear box needed to be replaced. The vehicle was not repaired. In addition, the contact was advised that the vehicle was manufactured 31 days outside the manufacturer's recall date. The manufacturer was made aware of the failure but provided no assistance. The contact was advised to contact the NHTSA Hotline and report the failure. The failure mileage was approximately 141,000.”

“This 2014 pickup was started at about 8:00 AM and the manager went inside the building for a few minutes, (less than 5). A vender that was delivered petroleum product saw that the truck was smoking and on fire in the cab and he told the technicians in the shop who ran out with fire extinguishers to put the fire out. The doors had locked automatically with the keys inside the vehicle. A spare set of keys were acquired shortly and the vehicle was opened with the key. The vehicle was turned off and the hood was popped. a fire extinguisher was deployed while another technician disconnected the battery which then extinguished the fire. The heater motor had melted out of the dash and the dash had started on fire. The dealer was notified and we were told to call Ford and report to our insurance. We are self insured so there is no one to report to. There were no symptoms, problems leading up to this thermal event. The vehicle has 78,000 miles on it and is in great mechanical shape. I have reported it to Ford Motor Company and they gave me a case number [XXX] Pictures”

“Turned on rear window and heated mirror defrost. Rear window cracked loudly and broke in a spiderwebbed manner after about 10-15 minutes of the defrost being turned on. Tempered glass kept it from blowing completely out. May have caused injury if a passenger had been sitting in rear crew cab seat at the time. Spoke with Safelite auto glass repair, was told they see this frequently with F150 trucks and think there is a problem with defrost function not shutting off like it should, causing excessive heat to window which eventually breaks the glass.”