2011 Ford Fusion Hybrid wheels problems

“The contact owns a 2011 Ford Fusion. The contact stated while driving 25 MPH, the front driver's side wheel lug nuts fractured, causing the wheel to detach and the vehicle to shudder. The contact decelerated to 15 MPH, and the vehicle stopped. The driver and the two children that were occupying the vehicle had not sustained any injuries. There were no warning lights illuminated. The contact related the failure to NHTSA Campaign Number: 11V574000 (Wheels). The contact called the local dealer, who confirmed that the VIN was not included in the recall. Additionally, the contact was informed that the recall covered steel rims however, the vehicle was equipped with aluminum rims. The vehicle was not diagnosed or repaired. The vehicle was towed to an independent mechanic, who contacted the local dealer to confirm the recall details. The manufacturer was contacted and referred the contact to the NHTSA Hotline for assistance. The failure mileage was unknown.”

“The contact owns a 2011 Ford Fusion. The contact stated while changing the driver's side front tire, three of the wheel studs fractured. The contact had not taken the vehicle to a local dealer. The vehicle was not diagnosed and was not repaired. The manufacturer was informed of the failure. The contact researched online and related the failure to NHTSA Campaign Number: 11V574000 (Wheels). The failure mileage was approximately 140,000.”

“The contact owns a 2011 Ford Fusion. The contact stated that on five separate occasions while driving at various speeds, the vehicle began shaking uncontrollably. The contact steered to the side of the road and observed the front passenger’s side lug nuts had snapped. The vehicle was taken to a tire repair facility where it was determined that the post, rim, and tire needed to be replaced. The vehicle was repaired, but the failure persisted. The manufacturer was notified of the failure. The failure mileage was unknown.”

“When needing to take the tires off, the socket that came with the vehicle spare tire would not fit on the lug nuts. Upon research we discovered this was a known problem that the factory lug nuts would swell, thus not being able to use the standard equipment provided with the vehicle. I want to replace these lug nuts, however I am not finding lug nuts that will hold the wheel cover onto the wheel.”

“The contact owns a 2011 Ford Fusion. The contact stated that seventeen lug nuts had fractured and detached from the vehicle. There were no warning lights illuminated. The local dealer was not contacted. The vehicle was not diagnosed or repaired. The manufacturer was notified of the failure however, no further assistance was provided. The approximate failure mileage was 241,506. The contact stated that Ford Motor Company had their vehicle listed as MY2013 although it is a MY2011. This may be the reason why their VIN was not a part of the recall that involved the same issues with their vehicle.”

“The contact owns a 2011 Ford Fusion. The contact stated that while driving at slower speeds, an abnormal jolt emitted from the vehicle as the vehicle began shaking without warning. The contact was able to drive the vehicle home and upon arrival, her husband informed her that the rear passenger’s and driver’s side wheel hubs had separated from the vehicle. Upon investigation, the contact discovered NHTSA Campaign Number: 11V574000 (Wheels) which she linked to the failure. The contact then called the dealer where she was informed that there were no open recalls on the vehicle. The contact also attempted to contact the manufacturer but did not receive a response. The vehicle had yet to be repaired. The failure mileage was approximately 73,400.”