Research · complaint index

Ford Fusion years to avoidWhat NHTSA complaint data does and doesn’t say

We compared 15 model years of the Ford Fusion by owner complaints to NHTSA, adjusted for how long each year has been on the road. 2010 stands out with at least twice the typical complaint rate.

01 —Complaint index

Complaints per year on the road

1.0 = typical year for this model
View as table
Model yearComplaints per year since release
200635
200753
200871
200957
2010302
2011175
2012174
2013140
2014110
201589
2016158
2017111
201849
201947
202026
YearComplaintsPer year on roadIndexRecallsCrashesSignal
2020185260.3310Fewest complaints
2019378470.535Typical
2018444490.629Typical
20171,1141111.3437Typical
20161,7371581.81362Typical
20151,066891.01340Typical
20141,4331101.21956Typical
20131,9571401.61965Typical
20122,6171742.06111Typical
20112,7951752.0980Typical
20105,1293023.413122Most complaints
20091,023570.6765Typical
20081,353710.8653Typical
20071,064530.6558Typical
2006730350.4538Fewest complaints
  • 2020185 complaints · 3 recallsFewest complaints
  • 2019378 complaints · 3 recallsTypical
  • 2018444 complaints · 2 recallsTypical
  • 20171,114 complaints · 4 recallsTypical
  • 20161,737 complaints · 13 recallsTypical
  • 20151,066 complaints · 13 recallsTypical
  • 20141,433 complaints · 19 recallsTypical
  • 20131,957 complaints · 19 recallsTypical
  • 20122,617 complaints · 6 recallsTypical
  • 20112,795 complaints · 9 recallsTypical
  • 20105,129 complaints · 13 recallsMost complaints
  • 20091,023 complaints · 7 recallsTypical
  • 20081,353 complaints · 6 recallsTypical
  • 20071,064 complaints · 5 recallsTypical
  • 2006730 complaints · 5 recallsFewest complaints
Data from NHTSA Complaints & Recalls APIs · synced Nov 11, 2026

Fewest complaints for their age: 2020, 2006.

02 —FAQ

About this comparison

What Ford Fusion years have the most complaints?

Adjusted for years on the road, 2010 drew at least twice the typical rate of NHTSA owner complaints among the 15 model years compared.

Is this a reliability rating?

No. These are counts of unverified owner complaints to NHTSA. They are not adjusted for how many cars were sold, so a popular year can collect more complaints. Use them to find patterns, then read the reports.

Complaints are unverified owner reports to NHTSA and are not normalized for sales volume. One complaint can cite several components.