2022 Genesis GV70Recalls, problems, MPG & safety

“VIN # [XXX] - My tracking number assigned by NHTSA is11755682. Today, [XXX], I received a voicemail from Vanessa at GMA Case Management, [email protected], Re: Case #[XXX], stating that she would be resolving my case. This case/inspection she prompted following a serious smoke-related incident on [XXX]. This terrifying and potentially dangerous incident left my vehicle undrivable, and it remains so to this day, with significant safety concerns still unresolved. I remain without my vehicle, without the documentation I have repeatedly requested, and without an update, despite being told there is no update. Yet I receive a message about resolving the very case I was encouraged to open in response to the serious safety concerns. Despite my repeated requests, I have not received the inspection report or a substantive update regarding the inspection, findings, decisions, or outstanding steps. I was also told there is no central portal or area where I can monitor my case's progress. I would greatly appreciate answers to my multiple email requests. What is the basis for proposing to resolve this case before the inspection findings have been shared and the…”

“I am reporting a potentially serious transmission safety issue involving my 2022 Genesis GV70 2.5T AWD. While traveling on [XXX] through [XXX]’s Grapevine, my vehicle unexpectedly jerked and appeared to slip out of gear. Engine RPMs increased to approximately 3,500–4,000 without corresponding acceleration and remained unusually high, including while driving on level ground. No warning lights or error messages appeared. The symptoms recurred after restarting the vehicle. The vehicle subsequently experienced complete loss of propulsion and would no longer move in Drive or Reverse, despite the engine revving. Genesis Santa Monica confirmed the no-movement condition. According to repair order #XXX, technicians found transmission fluid approximately one quart low, dark brown, and burnt-smelling. They added fluid, reset adaptive values, and performed a transmission control module relearn. No diagnostic trouble codes were found, and the vehicle remained inoperable. The dealership recommended transmission replacement at an estimated cost of approximately $15,000. I am concerned that an unexpected loss of power while traveling at freeway speeds could create a serious…”

“The fuel pump was no longer connected, and the engine had a crack, with oil leaking, without an engine light coming on until the very end. Loss of steering control and inability to accelerate.”